
Motorwerks BMW
Bloomington, MN
Filter Reviews by Keyword
By Type
Showing 1,034 reviews
Buying an X2 from Ed Traisci Ed sets the bar very high for any sales rep in the car business. He has a work ethic that serves both the customer and the dealership well. My thank Ed sets the bar very high for any sales rep in the car business. He has a work ethic that serves both the customer and the dealership well. My thanks to Ed for a great car buying experience! More
Just Wow! Trung Hoang did a phenomenal job greeting & helping me from start to end! Very patient, knowledgeable and nice! Just like that, left rolling in my X1! Trung Hoang did a phenomenal job greeting & helping me from start to end! Very patient, knowledgeable and nice! Just like that, left rolling in my X1! Keep up the good work! More
Good service So Happy to get my X3. especially want to thankyou Dylan Fernandes. He did a geat job. He is so nice, very patient, full knowledge and helpful. So Happy to get my X3. especially want to thankyou Dylan Fernandes. He did a geat job. He is so nice, very patient, full knowledge and helpful. More
Great car buying experience!! I have bought new and used cars at Motorwerks BMW. They always make you feel like family. Duaye Weir did a great job for me every step of the process. I have bought new and used cars at Motorwerks BMW. They always make you feel like family. Duaye Weir did a great job for me every step of the process. Thanks again. More
They did it again "Motorwerks BMW is a five star, top notch dealership that works hard to keep my business; and succeeds". I wrote that about a year ago on Google revi "Motorwerks BMW is a five star, top notch dealership that works hard to keep my business; and succeeds". I wrote that about a year ago on Google reviews and Motorwerks (the whole dealership) has continued to meet and exceed my expectations! Tim Cady is the New Vehicle Client Advisor that made things happen for me this time and I could not be happier with my new car. The whole sales team is a pleasure to work with because they are professional and courteous. Also, I went back because the service department is top notch and attentive to my vehicle needs. They are quick to give me options and respect my decisions (Hint: Ask for Andy Kelm when bringing your car in for service). I STRONGLY RECOMMEND THIS DEALERSHIP WITH NO RESERVATIONS. More
Excellent customer experience Friendly knowledgeable staff. Great deals on vehicles. Very accommodating and huge inventory. From service to sales you will not be disappointed. Loo Friendly knowledgeable staff. Great deals on vehicles. Very accommodating and huge inventory. From service to sales you will not be disappointed. Looking forward to going back in the future. More
Bad car purchase I purchased a used X5, I was told what was wrong with the "As Is" car. Ignition coil and spark plug. I could have that fixed for several hundred dolla I purchased a used X5, I was told what was wrong with the "As Is" car. Ignition coil and spark plug. I could have that fixed for several hundred dollars. I was told BMW inspected the car and found nothing else wrong, I later determined that the car had been serviced an another BMW dealer before it was put up for sale and was diagnosed with Radiator fluid in cylinder 4 and that this was not repaired. What this meant was that BMW was aware that the engine was toast before the car was sold to me. I have since been told that their inspection did not find the problem, that they did not see that service entry in the service logs and that the car was marked as a Parts car. I never told my sales I was looking for a parts car and was never told it was a parts car. I have been told that they will take in the car, give me a little break in the cost of the new one, and offer me $2,500 for the old one. They did not even consider the thousand dollars I put into the car for repairs and diagnostics plus rental cars when the vehicle was in the shop. This means I will take a major loss on the car. My expectations from BMW seem to be far higher theirs. Any due diligence in the inspections should have turned up that the engine was toast. I was told by the salesman that if a car did not pass review it would not be offered for sale and would have been sold as salvage. That should have been the case for this car. For a luxury car dealer, they seemed to treat me like a fly by night used car salesman would have. If I had known that I would have pushed for an inspection of my own before I bought it. I have been a customer here for almost 15 years. Not anymore. More
Great experience.. Great experience, Awesome service, i did the deal with the sales man Anthony Borrel, he was very helpful and did all he can to support my needs, short Great experience, Awesome service, i did the deal with the sales man Anthony Borrel, he was very helpful and did all he can to support my needs, shortly they made me happy :) More
Great Dealership, Friendly Staff I recently purchased a used bmw at this dealership and worked with Mitch Splittstoesser. He was a pleasure to work with. Very friendly, and knowledgea I recently purchased a used bmw at this dealership and worked with Mitch Splittstoesser. He was a pleasure to work with. Very friendly, and knowledgeable about the car and its features. Once we were ready to purchase, the financing department was much faster than expected. Overall a very good experience. More
Seamless, Fantastic I suffered an unfortunate transmission issue and reached out to Motorwerks for help. Leo Guzman was a standout in his ability to find me a new vehicle I suffered an unfortunate transmission issue and reached out to Motorwerks for help. Leo Guzman was a standout in his ability to find me a new vehicle amid a snowstorm. It was as seamless of a process I have ever had at a car dealership, and would strongly recommend working with Leo and the terrific people at Motorwerks BMW More