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Motorwerks BMW

Bloomington, MN

4.7
1,034 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,034 reviews

July 08, 2019

Buyer Beware Extended " preferred " warranty sold by Isis ( finance mgr) is not worth the paper it is written on. They sold a crap car with a crap warranty and wil More

by Frankbooth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ISIS RODRIGUEZ
Jul 08, 2019 -

Motorwerks BMW responded

Hello, We apologize that you did not receive the level of service you expected and would like the opportunity to discuss your experience with any warranties. Can you please send your contact information to us? I look forward to hearing from you. Best regards, Motorwerks BMW bmwmotorwerks@gmail.com

Jul 09, 2019 -

Frankbooth responded

I sent you a message, but no response. I look forward to hearing from you

July 07, 2019

Buying Pre-owned car Earl and Tim paid phenomenal attention to our purchase. Friendly Receptionist, accommodating Service Manager, knowledgeable Finance Manager, smooth an More

by The Cuda Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Pratt, Stephen Cornell, Tim Cady
Jul 07, 2019 -

Motorwerks BMW responded

Congratulations on your purchase! We are glad to learn of Earl and Tim's phenomenal attention to your shopping experience. Thanks for sharing and we welcome you again. Happy driving!

July 06, 2019

Fabulous service I just purchased a car and Tim was so great and patient to show me the car and then took the time to respond my questions and to make sure that I was More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Cornell, Tim Cady
Jul 06, 2019 -

Motorwerks BMW responded

Congratulations on your purchase, Jessica! It is a pleasure to see our team has provided you with an amazing experience. Thanks for sharing. Please let us know if we can do anything for you. We welcome you again!

June 18, 2019

Sales person was very attentive to our needs in a new car. Easy going , no commotion, patience in explaining the different cars display and what is available. follow up with the status of where is the car and More

by Kamel221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Garcia, Stephen Cornell
Jun 18, 2019 -

Motorwerks BMW responded

Thank you for the positive feedback! We are happy to know that our team was easy going, patient, and provided good service! We hope that you will visit us again in the near future! Have a good day!

June 14, 2019

Great New Car Purchase I just bought my new 330xi from Dylan Fernandes at Motorwerks. He impressed me on my first purchase in 2007, continued to impress with my second purc More

by Steve B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Fernandes
Jun 14, 2019 -

Motorwerks BMW responded

Dylan will be grateful for your excellent feedback, Steve. Congratulations on your new 330xi. We look forward to assisting you with any future needs.

June 12, 2019

Unbelievable positive experience Stopped by BMW last Friday and to my surprise I purchased an X5. Worked with Karen Garcia who was amazing. Very professional, answered all of our ques More

by Cherie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Garcia, Stephen Cornell
Jun 13, 2019 -

Motorwerks BMW responded

Thank you for the great review, Cherie. We will be sure to thank Karen and Stephen for providing you with excellent and knowledgeable service during your car-buying experience. Let us know if there is anything else we can help you with. Congrats on the X5 and we look forward to working with you again.

June 05, 2019

Great Experience ! I purchased a used car and Earl Pratt was just fantastic to work with. Very professional and friendly. From the test drive to walking out with the key More

by Craig M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Pratt
Jun 06, 2019 -

Motorwerks BMW responded

Thank you for the positive review! We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us!

May 28, 2019

Used car purchase Trung Hoang was very good to work with. He answered my questions without sales pressure. He was knowledgeable about the cars. I would recommend him to More

by Tim R
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trung Hoang, Isis
May 29, 2019 -

Motorwerks BMW responded

Tim, thank you for the positive review and feedback! We are so glad to hear you had a great experience with our team! We are so happy to know that we earned your future business!

May 20, 2019

Poor sales team The team doesn’t listen to customers, its a take it or leave it culture. No doubt people go across the border to buy BMWs. Bad sales ream. More

by VTRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Cady
May 21, 2019 -

Motorwerks BMW responded

Hello, I extend my personal regrets to learn you felt there was any customer service that did not meet your expectations during your recent visit. We always strive to welcome all of our customers and I would truly appreciate the chance to better understand any dissatisfaction. Please reach out to me at bmwmotorwerks@gmail.com with your preferred contact details. I look forward to connecting with you. Best, Ursula Customer Satisfaction Manager Motorwerks BMW

May 07, 2019

Professional, easy and fast process Anthony Borrell, was great to work with. He greeted us in a friendly not pushy manner and helped us find a great car. He was very knowledgeable and th More

by Zsjjk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Borrell and Isis
May 08, 2019 -

Motorwerks BMW responded

Thank you for taking the time to share your experience. I'm very glad to hear you didn't feel pressure at any point throughout the process, and, I'm proud to know our team did everything they could to make you completely satisfied with your purchase. Looking forward to taking care of any of your auto needs in the future.

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