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Motorwerks BMW

Bloomington, MN

4.7
1,034 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,034 reviews

August 31, 2020

Was my first time in since owning the car. Very busy service area a bit congested. Didn’t have to wait too long. Everyone was very helpful. More

by Mp-italiangirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussam Albasri
August 31, 2020

I have purchased two CPO BMWs from Motorwerks, and had them serviced there exclusively. Service alway excellent, on time, quality work. Not the least expensive shop, but I've never had reason to complain. More

by Art
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
You don't list service employees?
Sep 01, 2020 -

Motorwerks BMW responded

Thank you Art! We are excited to have you as a customer and know that you can always expect that same level of service, no matter what you need help with!

August 30, 2020

I appreciate my service manager Rick Stuhlberg for his efficiency and effectiveness. the Valet were kind and professional. The service on my car was perfect. More

by heelancm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Cornell, Shawn Simonet
August 30, 2020

I have purchased 3 vehicles from Dylan because he is fair, up front and helpful. A+! I would have liked a full run through of the gadgets and gizmos in the store, but those employees were furloughed. More

by Todd_london
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Cohen, Dylan Fernandes
August 27, 2020

Andy Kelm has always provided excellent customer service and care to me. I really enjoy working with him. Thanks again for the superb service!! Diane Madison More

by Diane M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Kelm
August 25, 2020

The car dealer shop and sales man Shawn Simonet was awesome!!! Excellent service! I will recommend motor works BMW to all my friends, business associates! Thank you for the GREAT SERVICE!!!!!!! More

by Kmfischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Cornell, Shawn Simonet, Stephanie Lovo
August 25, 2020

Shawn Simonet is an incredible person human being and an amazing leader in customer service. It’s not an accident that he successful every person that knows him knows that. More

by Tom Fleetham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
Aug 25, 2020 -

Motorwerks BMW responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and with the help of Shawn who provided amazing customer service. We value your business!

August 25, 2020

Exceeded expectation. Oil change and slow leak in tire. Staff undertook and resolved tire issue to my satisfaction. Service rep was helpful and kept me updated on car status. More

by Dse11091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Kelm, Tim Cady
Aug 25, 2020 -

Motorwerks BMW responded

We love knowing that we exceeded your expectations! Thank you for the kind review and we are always here for you if you need anything else.

August 24, 2020

Motorwerks is the very best dealer & service center in the Twin Cities. My 2016 335iX GT has been maintained in the very best like-new condition with the help of Motorwerks knowledgeable & courteous sta More

by Diamond Cutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Guzman
Aug 24, 2020 -

Motorwerks BMW responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with us and we appreciate your business and kind words. We look forward to any future visits!

August 22, 2020

We had a tire go bad (these were run flat tires, so no spare tire) when we got there we were treated very well we had a couple of things to discuss with them, they listened and said they were going to tak More

by elouis46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 23, 2020 -

Motorwerks BMW responded

Thank you for the excellent review. We are happy to know that you enjoyed our services. We look forward to working with you again.

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