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Motorwerks BMW

Bloomington, MN

4.7
1,034 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,034 reviews

October 18, 2020

Leo was a great sales rep. Very responsive and respected our buying process. Loved the paperless process for signing all the sales documents. Dealership was very responsible regarding Covid. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Guzman
Oct 18, 2020 -

Motorwerks BMW responded

Bill, Due to the impact of COVID-19, we've made multiple changes to our business. We are very appreciative of your review, and are glad to see that our efforts are paying off. We have every intention of continuing to follow our procedures to ensure our valued guests feel safe and comfortable while we assist them. Thank you again for trusting us with your business and your great feedback for Leo. Congratulations!

October 14, 2020

Im extremely glad to be back and the staff go above and beyond to tend to to personal needs! Lauren is certainly the man who you need to speak with. He is very knowledgeable and very professional! More

by luisreza_20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Oct 14, 2020 -

Motorwerks BMW responded

Thank you for the great review. We will be sure to thank Lauren for providing you with knowledgeable service. We look forward to working with you again.

October 07, 2020

The overall purchase experience was great. Stephanie and Shawn stayed connected throughout the process. Shawn also shared a “teaser” video so I could compare the interiors remotely. When I arrived back at M More

by Maureen
Recommend Dealer
Yes
Employees Worked With
Thrung Hoang, Ty Hibbs, Shawn Simonet, Stephanie Lovo
Oct 08, 2020 -

Motorwerks BMW responded

Maureen, thank you for the positive review and rating! We are happy to know that you had a great overall purchase experience with us and with the help of Stephanie, Shawn, Trung, and Ty who provided great customer service. We value your business and we look forward to any future visits! Enjoy your new X3!

October 07, 2020

Great team! Excellent purchase experience! Staff were very helpful in every way and we will recommend them to anyone who is looking to purchase BMW! More

by Joo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Hibbs, Shawn Simonet
Oct 08, 2020 -

Motorwerks BMW responded

Thank you for the positive review and rating! We are delighted to know that you find our team to be great and that you had a good car-buying experience with us. We appreciate you recommending us and we look forward to any future visits!

October 04, 2020

Have purchased two used vehicles from this dealership and am very happy with results. Excellent service, communication, and knowledgeable staff, Have used no-touch pick-up and drop-off for routine service, w More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussam Albasri
Oct 05, 2020 -

Motorwerks BMW responded

Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that you have had good experiences with us. We value your business and we look forward to any future visits!

September 20, 2020

The staff was very friendly and courteous. They were very attentive, got me going with a loaner car and were very prompt in completing the recalls and service needs of my BMW. Best of all, it was ready by lu More

by jackfrost56601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Larson
Sep 20, 2020 -

Motorwerks BMW responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

September 15, 2020

I’m a loyal motorwerks BMW customer. If your in need of a new or used BMW- I highly recommend buying one from Shawn! He’s very professional- knows what you want and makes it happen with ease! More

by Cheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
Sep 15, 2020 -

Motorwerks BMW responded

Thank you for the 5-star review! We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us.

September 15, 2020

Andy Kelm was attentive and responsive. Got me in and out according to my schedule while maintaining all the courtesies to expect of Motorwerks. Consulted and kept me inform. More

by nguanzon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Kelm
Sep 16, 2020 -

Motorwerks BMW responded

Thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and with the help of Andy who provided great service. We hope to see you again soon.

September 04, 2020

Very professional, brought my car in for a recall , and I was given a new loaner to use , and my car was ready when they said it would be done , they are very friendly and highly recommended. More

by 763madsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Fernandes
Sep 05, 2020 -

Motorwerks BMW responded

Thank you for the wonderful review! We love nothing more than knowing that you received professional and friendly service at our dealership. Please don't hesitate to reach out if we can be of any further assistance.

September 01, 2020

Hi, I worked with Craig as my service tech & he worked Hi, I worked with Craig as my service tech & he worked hard to coordinate what I needed done and also worked well with my warranty company. I would More

by kerrysalminen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Thompson
Sep 01, 2020 -

Motorwerks BMW responded

Hi Kerry, Thank you for taking the time to leave a review for us at [Motorwerks BMW. We're happy we could meet your expectations! Our team is available should you require any extra help.

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