Back

Motorwerks BMW

Bloomington, MN

4.7
1,034 Reviews

1300 American Blvd W

Bloomington, MN

55420

Directions

By Type

Showing 1,034 reviews

December 24, 2020

Everyone was friendly, helpful, and mindful of the need to be careful about social distancing. I received a spectacular deal on the 640i xDrive GT and a generous allowance for my trade. Leo made sure I und More

by slstern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Vosler, gentleman in Finance, Leo Guzman
Dec 25, 2020 -

Motorwerks BMW responded

Glad to hear that your sales visit was so positive! Thank you for choosing Motorwerks BMW!

December 24, 2020

Tu at Motorwerks is amazing! He went the extra mile to find the custom vehicle I was looking for. I am a repeat customer and highly recommend Tu to find your next vehicle! More

by Karah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Doan
Dec 25, 2020 -

Motorwerks BMW responded

Thank you for the kind words with Tu, Karah! We appreciate your business and are here anytime you need help.

December 14, 2020

Had Hussam Albasri as a service rep and the dude was fantastic. Would definitely recommend him as a great first impression person for BMW Motorwerks. More

by matthew_welton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussam Albarsi
Dec 15, 2020 -

Motorwerks BMW responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and with the help of Hussam! We are always here to help at Motorwerks BMW!

December 12, 2020

Andy Kelm - Service advisor was so friendly and helpful!!! It was a pleasure working with him. I want a oil change on my car and he was so nice explaining to me that is not the due date now, I sho More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Kelm
Dec 13, 2020 -

Motorwerks BMW responded

Thank you for visiting Motorwerks BMW, Nicole. We will be sure to thank Andy for providing you with excellent service. We look forward to working with you again.

Dec 14, 2020 -

Nicole responded

Thank you!!! It’s always a pleasure working with Motorwerks BMW. I wish all of yours Employees Happy Holidays and a Happy New Year!!!

December 07, 2020

Craig is an absolute pro. He knows cars and how to explain issues with customers. He is a customer first kind of guy! BMWs are complicated so Craig’s experience is a huge value add to my service expe More

by Dreamweaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Dec 08, 2020 -

Motorwerks BMW responded

We'll be sure to thank Craig for providing you with a positive service experience. Thanks for your valuable feedback and see you next time at Motorwerks BMW!

December 04, 2020

Shawn was amazing in helping and explaining every little detail! The rest if the team was on the same page, in and out in less than 3 hrs. More

by Edleoponce5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
Dec 05, 2020 -

Motorwerks BMW responded

Thank you for the great review! We are happy to know that you had a positive experience with Shawn, and if there is anything else we can do for you, please let us know.

December 03, 2020

Clean professional environment. Very accommodating and understanding with vehicle pricing. Not rude or pushy, very reasonable sales floor/advisors. Flexible schedule and quick follow up helped solidify th More

by Marc N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Doan, Leo Guzman
Dec 04, 2020 -

Motorwerks BMW responded

Thank you for the great review, Marc. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 29, 2020

Excellent staff and service. Easy drop off and pick up. Transportation or loaner vehicles available. They also offrt easy touch less payment options since COVID. More

by BMW X3 28i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Kelm
Nov 30, 2020 -

Motorwerks BMW responded

Hello, thank you for taking the time to share your excellent service experience with Andy! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 27, 2020

Outstanding service! I appreciate the thorough, detail oriented service and contact I was given! It is beyond appreciated! BMW's high standards were met and exceeded! Thank you! More

by Emily.smeltzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Kelm
Nov 28, 2020 -

Motorwerks BMW responded

Emily, thank you for taking the time to share your outstanding service experience with Andy! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 23, 2020

So professional, no pressure, nice, clean cut young men and women working in Service Department are Understanding and helpful. I couldn’t ask for more. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussan Albasri, Service Advisor
Nov 24, 2020 -

Motorwerks BMW responded

Mary, thank you for taking the time to share your outstanding service experience with Hussan! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

...
15
...