Motorwerks BMW
Bloomington, MN
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Worse deal ever! Bought car with aftermarket 18" M5 wheels on it and it had a shimmy in the wheels and the clutch. Left the car there several days and they called to say it was fixed. Thier fix was t wheels on it and it had a shimmy in the wheels and the clutch. Left the car there several days and they called to say it was fixed. Thier fix was to put 16" OEM wheels on it and told me that they would do NOTHING!! I had to agrue for days to get them to give me $1000, and I had to give them the wheels they put on the car!! They screwed me out of $3,500!!! That was replacement cost!! And they "fixed" the shimmy in the clutch by putting in a new clutch but left the warped flywheel in it!!! They wouldn't do anything to fix it. I will never go there again and any chance I get I will tell others my experiece, they are CROOKS!!!! Oh, and they mark up thier parts OVER BMW MSRP!!! My guess is about 15-20% over BMWs recommended price!! In the parts Dept "Jesse" is RUDE over the phone and in person. Acts like my money isn't green, and he is about 18 yrsold. I have tried work with this dealer being calm and nice EVERYTIME and it gets your nowhere. I here service is good, but wouldn't go there if they were the last dealer on earth I will drive the extra 10 miles to go to SEARS in Minnetonka. More