Motorwerks BMW

Looked for a used X5 with low mileage - found a great certified vehicle and am very pleased with the experience. We negotiated a price and I purchased the vehicle. I would definitely buy again. The se certified vehicle and am very pleased with the experience. We negotiated a price and I purchased the vehicle. I would definitely buy again. The service department was excellent in adding the items I purchased. Overall a very positive experience. More

Great selection of vehicles. The sales person was knowledgeful on the product line. Dale has vast experience in new car sales. Have bought many BMWs from the dealership. knowledgeful on the product line. Dale has vast experience in new car sales. Have bought many BMWs from the dealership. More

I drove in with an electrical problem and was immediately helped by Brian Boughton, even though I did not have an appointment. Brian explained how he will address the issue, provided a loaner (great new 535) helped by Brian Boughton, even though I did not have an appointment. Brian explained how he will address the issue, provided a loaner (great new 535), an estimate and a projected completion date. The work was completed on time and at the estimated amount. The dealer also found an additional problem that was addressed at the same time. This was a great experience! More

I purchased my 4 BMW's from Motorwerks! My first being a 2001 325ci that was under the CPO program, then 2 Certified 335ci and my latest one a 2011 M3 convertable! In all my dealings over the past 9 years 2001 325ci that was under the CPO program, then 2 Certified 335ci and my latest one a 2011 M3 convertable! In all my dealings over the past 9 years this dealership has been outstanding! Every time I'm in for anything, service or parts, they greet me promptly, ask if I need anything while waiting or would like to be taken somewhere! In dealing with Ed and Matt on my latest purchase the walked me thru all the possible combinations, options and color choices for my M3 and what each would do for me. The business manager walked me thru my options for lease or purchase and put up with several different quotes so I could make an informed decision. In the end I chose to lease this car for 3 years and I couldn't be happier! The BMW M3 is the most amazing vehicle I've ever dreamed of owning, and Motorwers BMW is the only place I will ever purchase, or have my car serviced at!!! These guys really are the best I've ever worked with! More

he help me with more technical information that i need that was not related in the service visit. also spend time on the car explain to me about the gps system. thanks Cuny, that was not related in the service visit. also spend time on the car explain to me about the gps system. thanks Cuny, More

We have always had a great experience at Motorwerks. We've purchased and leased several cars from them in the last few years and wouldn't go anywhere else. I visited the new Minnetonka BMW dealership be We've purchased and leased several cars from them in the last few years and wouldn't go anywhere else. I visited the new Minnetonka BMW dealership because I had heard how beautiful it was. I went and boy oh boy, is it great. But it ends there. We were the ONLY people there and no one ever acknowledged us...almost like it was so big, they had no idea we stepped in the door. We took a quick tour and drove promptly over to Motorwerks to get our 5 series serviced. More

I have never felt better about purchasing a used car. Every person I dealt with at Motorwerks understood my search criteria and didn't deviate from that criteria through the entire experience. With each Every person I dealt with at Motorwerks understood my search criteria and didn't deviate from that criteria through the entire experience. With each hand-off between these professionals there was clear communication and each person was on the same page with what I had been told from the other salesman. There were no "I need to talk to the manager" shenanegans. The salesman was professional and took his time to explain all of the details of the car, financing options, and warranty. When I was closing the sale the finance manager was exceptional explaining each of the extended warranty options and which ones made sense to consider and why, and also why some of the other options would not be effective. I felt very comfortable through the entire process and would recommend this dealership to anyone considering a new or use vehicle. More

I had the best experience I have ever had in car buying. There was no pressure just good customer service and over all willingness to help. Geoff was there every step of the process and made sure we were v There was no pressure just good customer service and over all willingness to help. Geoff was there every step of the process and made sure we were very happy at the end of the sale. I was treated like I was his one and only customer and that he was really there to find me the right car not make the sale. If all sales people worked like he did with us there would be alot more happy car buyers! More

They are distrustful. Backed off the done verbal deal last moment. Saying the price of used vehicle has changed overnight.No ethics and no professionalism.They give wrong statement. Rude and disrespectfu last moment. Saying the price of used vehicle has changed overnight.No ethics and no professionalism.They give wrong statement. Rude and disrespectful.One can not trust them.I will not buy from them. More

I purchased a used BMW 525i in December of 2007. When I asked about the car's history I was told it was originally sold in California and then brought to Minnesota and traded into this dealer. I asked if t asked about the car's history I was told it was originally sold in California and then brought to Minnesota and traded into this dealer. I asked if there were any issues, maintenance, damage, etc. and was told no. I am now trying to sell the car and imagine my surprise when a CarFax report says this: Car imported to Minnesota Car originally sold new by this same dealer Car was stolen from first owner, recovered with significant vandalism repaired by this dealer. I spoke to the service manager (no one else available) and he confirmed that they were aware of the information and admitted they should have at least disclosed it. As of this writing I have had no offer of compensation for their deceit. Stay away from this dealer or buyer beware! More