
Motorwerks BMW
Bloomington, MN
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Thank you for the opportunity to provide feedback. My recent visit was due to my car leaking fluid in my driveway just before I was to leave to visit my son and daughter-in-law who were delivering their recent visit was due to my car leaking fluid in my driveway just before I was to leave to visit my son and daughter-in-law who were delivering their first child at the hospital. I'm sure I looked like a dear in headlights when I drove into the service bay. I was fortunate enough to have Rick Stulberg check me in who gave me every assurance my car would be taken care of. He was even kind enough to provide a loaned car right away so I could meet my about-to-arrive grandson in time. Rick was even kind enough to inquire about the new young family during our subsequent phone calls regarding my car. Please let Rick and the rest of your staff how much I appreciate his kindness and concern. It is truly appreciated! --Jack Jerome, 2004 Z4 owner More
I was dreading the time I would have to spend talking to the stereotypical car salesmen during my resent new car shopping. After visits to Audi, Mercedes and other BMW dealerships, I was pleasantly surprise the stereotypical car salesmen during my resent new car shopping. After visits to Audi, Mercedes and other BMW dealerships, I was pleasantly surprised to find the sales staff at Motorwerks BMW the exception to that rule. There were no high pressure sales gimmicks. My advisor Kevin N. was fair and reasonable and he found the BMW I was looking for. After 30 seconds in the Motorwerks service bay you will see they concentrate on cleanliness and quality. I will buy from Motorwerks again. More
Motorworks Mini, through its salesperson Gretchen Tellock, provided us with a great buying experience and a great new Mini Cooper S Countryman All4 model. Gretchen went out of her way to set us up w Tellock, provided us with a great buying experience and a great new Mini Cooper S Countryman All4 model. Gretchen went out of her way to set us up with two test drives, find us the car we wanted in terms of color, options, the All 4 all wheel drive and more and she kept in touch. We were able to get that car in about five weeks instead of waiting two months or more to have one built because Gretchen traded for an already-build car at the factory with another dealer. All in all, I love the car and Gretchen/Motorworks service. More
I brought my 2007 328Xi into Motorwerks BMW for an alignment check recently and I was very pleased with the whole experience. When I called to set up an appointment I was pleasently surprised to lear alignment check recently and I was very pleased with the whole experience. When I called to set up an appointment I was pleasently surprised to learn that they could get me in the very next morning to do the work. I needed a ride to work once I drop my car off for service and Motorwerks arranged to provide me transportation, using their free shuttle. Within two hours of dropping the car off I recieved a call from John Giese, my Service Advisor informing me they had checked and found that adjustments were needed to the car's alignment and that they had completed the work, setting all four wheels back to factory specifications. When I returned to the dealership to pick up my car I checked in with the Cashier to take care of the paperwork. The Cashier was very friendly and professional and assisted me right away. There was some confusion(on my part)as to whether or not the alignment was necessitated by normal wear-and-tear or by some previous work done by Motorwerks on the car's suspension. In working with John, I was able to resolve this issue to my satisfaction. I would recommend Motorwerks BMW to anyone who is thinking about purchasing or having service done on their bimmers or Mini's. More
I would highly recommend this dealership because they will do what they say they will do. I had made offers at three other dealerships and backed out of each one because by the time I made the trip to p will do what they say they will do. I had made offers at three other dealerships and backed out of each one because by the time I made the trip to pick up the car the finance person did not do what he said he would do and added other expensives to the deal. Matt Mitchell assisted me on the car and equipment and Todd (finance Manager) got me the best rate and explained everything very well and got me on the road very quickly. It was the best car buying experience I've ever had and I bay a lot of cars. Thanks Guys, Shawn Devinney More
I take all of my BMWs not only to motorwerks to be worked on but specifically to ERIC HUARD. He is very nice and very knowledgeable on BMWs. He takes care of me every time I go in and I feel that my cars a on but specifically to ERIC HUARD. He is very nice and very knowledgeable on BMWs. He takes care of me every time I go in and I feel that my cars are being taken care of by the best person in the service department. More
Chris Buria is an amazing person to work with! Genuinely cared for our needs and no pressure to choose the first car we saw. He was very prompt of answering all of our questions, call, and emails. We have l cared for our needs and no pressure to choose the first car we saw. He was very prompt of answering all of our questions, call, and emails. We have leased 2 Mini Coopers from Motorwerks Mini and now recently purchased a BMW 3-series from Chris. I would recommend Chris to anyone looking to lease or purchase a Mini or BMW! More
I'm a new owner of bmw's and my x5 needed service, I took it in to motorwerks bmw and I'll tell you the people there are the best I worked with paul w and jeff b.everything about my visit was great. The cust it in to motorwerks bmw and I'll tell you the people there are the best I worked with paul w and jeff b.everything about my visit was great. The customer service,the quality of work, jeff fixed my oil leak another place couldn't even find.the price was better than I expected and over all my experience was great. I will be bringing my x5 to paul and jeff b for ever. I will tell all my freinds about this great service motorwerks bmw provides. More
I have been taking my BMW to Motorwerks for years and always have great service. Jeff B. always does the work on my car and I am very happy with his patience and work. Paul W. takes my calls and is ver always have great service. Jeff B. always does the work on my car and I am very happy with his patience and work. Paul W. takes my calls and is very kind to me when I stop into the shop. I love this place and will continue to bring my car here for service in years to come. More
Paul W., in service and Jeff Behr(tech.) fixed my 335xi BMW. i couldnt of asked for better work for my car. at Motorworks they were very friendly and they answered all my question I had. If you have a BMW, BMW. i couldnt of asked for better work for my car. at Motorworks they were very friendly and they answered all my question I had. If you have a BMW, you should take it to Motorworks BMW to get it fixed. they helped me and will also help you! More