Motorwerks BMW

I stopped into Motorwerks in Minneapolis after searching their site online for a couple of weeks. I was immediately greeted by a fellow named Art and given directions to the Mini area as that was my main i their site online for a couple of weeks. I was immediately greeted by a fellow named Art and given directions to the Mini area as that was my main interest. I was looking at the Countryman All4 and was approached by Clayton regarding my interest. Clayton asked me what I was looking for, what was important to me and what wasn't important to me. I told him right away that I was in the market for a new, AWD vehicle around $30,000 and that I had already driven (and liked) a Subaru WRX. He said he understood and really took the time to explain all the aspects of the Mini to me, inside and out. I am a current owner of a 2005 Mini Cabrio S, so much of what he had to tell me I already knew, but he did an amazing job of selling the car. During the test drive he was pleasant and professional and was really listening to what I had to say. When I returned home that night there was already an email waiting for me thanking me for my time and he put in a few notes that showed he had paid attention to who I was and what I was saying, which meant a LOT to me. In the end we decided on the Subaru (for now) based on looks alone, but I have been telling my friends and family all about the great experience I had with Clayton. When the time comes to trade in our 2005 Mini, we will definitely be coming back here to do the deed, and I hope that Clayton is still around because he is EXACTLY the car salesman I want to deal with. Thanks to Clayton, Rick, Art, and everyone else at Motorwerks...you didn't sell a car to me today but you sold one to me in the future. Keep up the great work. More

I have purchased my first BMW here, 2012 X5 35i Premium. They had the right configuration what I was looking for and they are courteous and helpful. We live in Madison, WI and I called the sales person They had the right configuration what I was looking for and they are courteous and helpful. We live in Madison, WI and I called the sales person Art Hancock to inquire about the used car pricing. But he offered a really awesome price for a brand new X5 and none of the Chicago, Madison, Indianapolis and Milwaukee dealers could match the price. He was able to sell the vehicle over the phone and he is really awesome with very good knowledge about what he is doing. You would definitely consider this dealership if you are in the market for BMW vehicle. More

We had great service here and felt like we had gotten the best price for our trade in and purchase. Kathryn Schwartz really did everything she could to make that happen, thanks! best price for our trade in and purchase. Kathryn Schwartz really did everything she could to make that happen, thanks! More

Great buying experience. I stopped in motorwerks BMW to look at the 3 series & Anthony answered all my questions + took me for a test drive. The 335 was fantastic & fun to drive. Purchase was pretty much look at the 3 series & Anthony answered all my questions + took me for a test drive. The 335 was fantastic & fun to drive. Purchase was pretty much haggle free, I gave my offer with supporting documents & Anthony told me what they could do. From start to finish, I never felt pressured, so I felt really good about my final purchase (and still do). I know these are expensive cars, but I haven't had one iota of buyers remorse. The 335 turbo xdrive is sublime! I'm loving my new car. More

My initial contact with Motorwerks BMW began at the 2011 GMADA Automobile show at the Minneapolis Convention Center where I met Bob Splittstoesser. In addition to answering all of my questions in an extrem GMADA Automobile show at the Minneapolis Convention Center where I met Bob Splittstoesser. In addition to answering all of my questions in an extremely professional manner, he requested that I give Motorwerks the opportunity to earn my business. Later in the year, I attended a BMW roadshow event at the Motorwerks dealership. My initial and lasting impression was that Motorwerks was a "First Class Operation"! After I decided on the vehicle I wanted to purchase, my next challenge was to select a dealership. Motorwerks made it very clear that they wanted my business. From the very first time I met Cory Gold, I kept waiting for the other shoe to fall. However the clint adviser system continues to impress me. I feel our financial negotiation was haggle free and a mutually beneficial win-win for all concerned. As my client adviser, Cory Gold, has been my go to guy that coordinates every aspect of my contact with the dealership. No matter how small, he has enthusiastically handled every request I have brought to him. Thanks to Cory, taking ownership of my new vehicle could not have gone smoother. Despite the fact that Bob Splittstoesser met me briefly at the auto show more than six months ago and among the thousands of people in attendence, he remembered me and stopped by to thank me for doing business with Motorwerks. Bud Mallin, my service advisor, is always pleasant and courteous and greets me with a smile no matter how busy he is. In addition he remembers exactly what my service issues were but what was done to resolve them. Motorwerks BMW and Cory Gold have greatly exceeded my expectations. They are truly a First Class Operation that "walks the Talk"! They have earned my business and do not take it for granted! More

Exceptional demeanor and professionalism. I would recommend Motorworks and Jack to anyone. A real well run and customer service oriented dealer. Kudo's from a repeat customer. Rich Iverson recommend Motorworks and Jack to anyone. A real well run and customer service oriented dealer. Kudo's from a repeat customer. Rich Iverson More

Thank you for the opportunity to provide feedback. My recent visit was due to my car leaking fluid in my driveway just before I was to leave to visit my son and daughter-in-law who were delivering their recent visit was due to my car leaking fluid in my driveway just before I was to leave to visit my son and daughter-in-law who were delivering their first child at the hospital. I'm sure I looked like a dear in headlights when I drove into the service bay. I was fortunate enough to have Rick Stulberg check me in who gave me every assurance my car would be taken care of. He was even kind enough to provide a loaned car right away so I could meet my about-to-arrive grandson in time. Rick was even kind enough to inquire about the new young family during our subsequent phone calls regarding my car. Please let Rick and the rest of your staff how much I appreciate his kindness and concern. It is truly appreciated! --Jack Jerome, 2004 Z4 owner More

I was dreading the time I would have to spend talking to the stereotypical car salesmen during my resent new car shopping. After visits to Audi, Mercedes and other BMW dealerships, I was pleasantly surprise the stereotypical car salesmen during my resent new car shopping. After visits to Audi, Mercedes and other BMW dealerships, I was pleasantly surprised to find the sales staff at Motorwerks BMW the exception to that rule. There were no high pressure sales gimmicks. My advisor Kevin N. was fair and reasonable and he found the BMW I was looking for. After 30 seconds in the Motorwerks service bay you will see they concentrate on cleanliness and quality. I will buy from Motorwerks again. More

Motorworks Mini, through its salesperson Gretchen Tellock, provided us with a great buying experience and a great new Mini Cooper S Countryman All4 model. Gretchen went out of her way to set us up w Tellock, provided us with a great buying experience and a great new Mini Cooper S Countryman All4 model. Gretchen went out of her way to set us up with two test drives, find us the car we wanted in terms of color, options, the All 4 all wheel drive and more and she kept in touch. We were able to get that car in about five weeks instead of waiting two months or more to have one built because Gretchen traded for an already-build car at the factory with another dealer. All in all, I love the car and Gretchen/Motorworks service. More

I brought my 2007 328Xi into Motorwerks BMW for an alignment check recently and I was very pleased with the whole experience. When I called to set up an appointment I was pleasently surprised to lear alignment check recently and I was very pleased with the whole experience. When I called to set up an appointment I was pleasently surprised to learn that they could get me in the very next morning to do the work. I needed a ride to work once I drop my car off for service and Motorwerks arranged to provide me transportation, using their free shuttle. Within two hours of dropping the car off I recieved a call from John Giese, my Service Advisor informing me they had checked and found that adjustments were needed to the car's alignment and that they had completed the work, setting all four wheels back to factory specifications. When I returned to the dealership to pick up my car I checked in with the Cashier to take care of the paperwork. The Cashier was very friendly and professional and assisted me right away. There was some confusion(on my part)as to whether or not the alignment was necessitated by normal wear-and-tear or by some previous work done by Motorwerks on the car's suspension. In working with John, I was able to resolve this issue to my satisfaction. I would recommend Motorwerks BMW to anyone who is thinking about purchasing or having service done on their bimmers or Mini's. More