Motorwerks BMW
Bloomington, MN
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I just bought my first car from Motorwerks BMW and worked with Steven Kojack. He is both helpful and very smart, never tiring of my questions and machinations. I left tonight so confident in my decision in m with Steven Kojack. He is both helpful and very smart, never tiring of my questions and machinations. I left tonight so confident in my decision in my car purchase, equally confident in the Motorwerks BMW dealership, and delighted to have worked with a person like Steven for what is likely my last car purchase. Some people may buy cars more frequently than my schedule, but I was treated as if I'd be back in a year for another car, and another after that--like I was some sort of high-value customer or big spender. If this is not my last car purchase, I will be back to Motorwerks BMW and I know Steven will be as patient next time as he was this time. Go there without hesitation and be assured that Steven will help you with your purchase, not just write up the order like some clerk. More
Incredible sales team, especially Shawn Simonet. We had a life change occur and needed help getting into a new vehicle, and Shawn treated us like family. We just got a new iX and Shawn helped us get We had a life change occur and needed help getting into a new vehicle, and Shawn treated us like family. We just got a new iX and Shawn helped us get the best deal, and helped us get the best vehicle for our needs. Only go here and always try to work with Shawn. I will be a life long customer. More
I brought my car into service today. There was an issue with my transaction when I bought my car so they told me they would make up the inconvenience that it caused when I service my ca There was an issue with my transaction when I bought my car so they told me they would make up the inconvenience that it caused when I service my car. I mentioned it to the service advisor, and he said he would look into it. He made me wait for 20 min in the lounge and when I went back to check he was with another customer; it did not seem like he had done anything. I would rather be told "No" vs. letting me know he will work on it and providing me with nothing at the end. He called someone on the phone, and they said I need to talk to the salesperson I had bought the car from...seemed like a run around and not worth my time as I had now wasted over 30 minutes after the 2hr service on the car. I did get a few items that needed to be fixed however I did not walk away understanding if they were truly needed. He just said if I wanted to get them done but not if I needed them. More
Dylan did a great job finding the car for me (BMX X3) that met all my needs and wishes. He was very transparent about the buying process and there were no surprises. Returned my phone calls quickly and p that met all my needs and wishes. He was very transparent about the buying process and there were no surprises. Returned my phone calls quickly and put me in touch with the right people. All in all, very satisfied. More
My wife and I went to Motorwerks BMW to look at the new BMW i5X all electric SUV. We were surprised to see that they had large inventory of these being 2025’s we had expected a limited number. We were gr BMW i5X all electric SUV. We were surprised to see that they had large inventory of these being 2025’s we had expected a limited number. We were greeted by Karen who took us to the 2nd floor to showed us the i5X’s. We were escorted through the show room and then given a test drive. After the test drive, we were introduced to Dylan Fernandes who gave us the details about the car and Motorwerks BMW, Dylan change our thinking from just looking to trading in our Porsche Cayenne for a BMW i5X. Dylan was committed to making sure that we had the right car and deal for our needs, He made acquiring a BMW a pleasure. Thanks to Dylan we have a beautiful i5X in our garage. More
Words can not express how grateful I am for the service and total experience I had with BMW Motorwerks. When my car broke down, I reached out to many shops and mechanic friends to see if anything was possi and total experience I had with BMW Motorwerks. When my car broke down, I reached out to many shops and mechanic friends to see if anything was possible to fix it. Every single one of them told me that it wasn't worth it. This vehicle isn't just my only vehicle I use for my family and I, but it also used to belong to a friend that has passed away. Feeling hopeless, a friend suggested I bring it into BMW Motorwerks. They truly did the impossible - they were able to diagnose and repair my car to full working condition. After being told it was impossible, I am beyond grateful for the team at BMW Motorwerks that brought it back to life. Michelle Phelps especially was professional, courteous, and most importantly empathetic and calming to me in a VERY stressful and hopeless situation. Thank you BMW Motorwerks for everything you do and the amazing work on reviving my vehicle. It's running like a brand new vehicle again and I am very thankful for all of you. More