Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Motors Northwest
Tacoma, WA
462 Reviews
Established in 2004, Motors Northwest is a premier independent pre-owned dealership known for our unwavering commitment to quality and customer satisfaction. We have built an excellent reputation by carefully selecting only the finest pre-owned vehicles, thoroughly reconditioning them to ensure they meet our high standards of reliability and performance. Transparency and respect are at the core of our business, and we strive to provide every customer with an honest, no-pressure car-buying experience. Our dedication to treating customers with the utmost respect extends throughout their entire ownership journey, which is why over half of our business comes from repeat and referral customers. At Motors Northwest, we believe in offering exceptional value, which is why we proudly stand by our motto: "Where the value exceeds the price!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 462 reviews
August 29, 2022
They guys were super friendly. Went to several shops before going here.. I won't need another car but would recommend buying your next car here Went to several shops before going here.. I won't need another car but would recommend buying your next car here More
by LL.baker69
August 28, 2022
He was a great help. He was very knowledgeable about the car and the features He was very knowledgeable about the car and the features More
by Stephjernigan7
August 28, 2022
We bought a car yesterday and so impressed with the service and the quality of the vehicles we came back and bought another car today!! service and the quality of the vehicles we came back and bought another car today!! More
by Stephjernigan7
August 27, 2022
2nd time buying here , Jerry was an awesome salesman . Very kind and caring about his customers . Made the transaction super easy and quick ! Would definitely be doing business with Motors Northwest again Very kind and caring about his customers . Made the transaction super easy and quick ! Would definitely be doing business with Motors Northwest again ! Check out Jerry Hipolito for the best service out there 🤙🏽 More
by Eldenseguritan18
Employees Worked With
Keith Jackson, Jerry Hipolito
August 25, 2022
Went looking for a truck, found it here came back and bought. In and out, quick and easy. Jerry and Anthony took care of me, very professional and straightforward. Definitely will suggest anyone looking bought. In and out, quick and easy. Jerry and Anthony took care of me, very professional and straightforward. Definitely will suggest anyone looking for that good deal come here. More
by Hartb5891
Employees Worked With
Anthony Black, Jerry Hipolito
August 25, 2022
Great experience, Tony and NW Motors continued to work to get me into something that I would love! I would recommend to anyone looking for a fair opportunity, and a different experience than traditional auto get me into something that I would love! I would recommend to anyone looking for a fair opportunity, and a different experience than traditional auto sales! Thanks Tony!!! More
by Trice Antionette
Employees Worked With
August 24, 2022
We were sold a vehicle, that got an engine code before we could get it home. Motors Northwest has only replied we did not purchase a warranty. This would be acceptable answer if the vehicle had driven more t could get it home. Motors Northwest has only replied we did not purchase a warranty. This would be acceptable answer if the vehicle had driven more than 40 miles. We believe they know exactly what they did and what they were selling, and this is standard business practices for them. More
by tmmonty17
Employees Worked With
JD Beierle, Keith Jackson
August 24, 2022
My dad and I went just to look . I ended up buying ! No hassles no pressure . They had a car I liked and were willing to work with me on the price . Overall fun experience Jordan was I ended up buying ! No hassles no pressure . They had a car I liked and were willing to work with me on the price . Overall fun experience Jordan was great . Will definitely recommend them to friends . More
by Michelelw44
August 22, 2022
Jordan did a great job. They made it easy for me and I love the purchase They made it easy for me and I love the purchase More
by Curban
August 21, 2022
Sold me a truck that needed engine work within 2 weeks of purchase. The belts were worn and the squeaking was loud, even though they told me everything was reviewed and replaced to get it ready to sell. I wa purchase. The belts were worn and the squeaking was loud, even though they told me everything was reviewed and replaced to get it ready to sell. I was also told that the truck came with a 3 month / 3,000 mile warranty during the negotiation (part of the reason I agreed to purchase at the price), and then I was informed that the warranty wasn’t valid for my vehicle (different info from what the salesman told me) when it was time to sign the paperwork. I made an appointment ahead of time and still had to wait around for 3 hours after we negotiated and agreed on a price to sign the paperwork and drive off the lot. More
by Unhappy Customer
