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Motors Northwest

Tacoma, WA

4.9
464 Reviews
Established in 2004, Motors Northwest is a premier independent pre-owned dealership known for our unwavering commitment to quality and customer satisfaction. We have built an excellent reputation by carefully selecting only the finest pre-owned vehicles, thoroughly reconditioning them to ensure they meet our high standards of reliability and performance. Transparency and respect are at the core of our business, and we strive to provide every customer with an honest, no-pressure car-buying experience. Our dedication to treating customers with the utmost respect extends throughout their entire ownership journey, which is why over half of our business comes from repeat and referral customers. At Motors Northwest, we believe in offering exceptional value, which is why we proudly stand by our motto: "Where the value exceeds the price!"
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7007 S Tacoma Way

Tacoma, WA

98409

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Showing 464 reviews

January 23, 2023

Easy to work with, Halie and Jordan were both well spoken and friendly and we even got a round of applause as we were walking out. More

by jphill147974
Recommend Dealer
Yes
Employees Worked With
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Beierle, Halie Snaza
Feb 02, 2023 -

Motors Northwest responded

Awesome Rare Beautiful Truck! Congrats again! Stay in touch any time that you need anything at all!

January 14, 2023

My initial experience with the dealer ship was a positive one. A week or so after we made our purchase, we received a phone call that our license plate had come in. With our busy schedules I called and aske More

by kristen_adair
Recommend Dealer
No
Employees Worked With
Jordan Kemp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Motors Northwest responded

Oh no Kristen. We are truly sorry about this. You did get an excellent deal on a very rare gorgeous Cadillac. The way that you felt treated after the sale is disappointing at the least. No excuses. We used to mail plates. There was no way to guarantee them or track them and sometimes they would get lost. The charge is simply for insured guaranteed overnight shipping. We apologize for the miscommunication and pride ourselves on our service after the sale. Please know that this escaladed and went the wrong way and we would like to make it up to you. Whether it be reimbursing you for the overnight charge or gas. And please allow us to regain your satisfaction. Any time that you need anything at all auto-related, please reach out directly to anyone on our management staff. We will be eager to assist and make it up to you.

January 14, 2023

Very nice people easy to work with I had a good experience with everyone there More

by sada_1207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Jackson
Feb 02, 2023 -

Motors Northwest responded

Thank you very much for your review.

January 09, 2023

Jordan was super fun to work with and made the whole car buying experience easy!!! He was funny and knowledgeable and didn’t push us at all. He made sure everything went smoothly and the way we wanted it do More

by saracampbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Motors Northwest responded

Gorgeous! Sara! So happy for you both! Thank you for the great review and your kind words regarding Jordan. Let us know any time that you need anything at all, we are here to assist!

January 08, 2023

Amazing guy really helpful and straight forward and even gave me a better deal then I was expected! More

by judes2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Motors Northwest responded

Sweet ride Jude! Great job, greater car, greaterer deal! Congratulations again!

December 31, 2022

Came to NW motors to purchase a car. Process was quick and easy. Definitely recommend More

by Janina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Motors Northwest responded

Sooo happy for you Janina ... you did a great job and congrats again! Let us know any time that we can help with anything al all.

December 31, 2022

Tony, was great. He worked hard to get me a great deal. I would highly recommend to go see Tony More

by Kustok😊
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Beierle
Feb 02, 2023 -

Motors Northwest responded

Congrats again!

December 31, 2022

I am a returning customer from 3yrs ago when Bill sold me my first car. On Friday 12/30/22 I went back and traded my jeep that bill sold me and got a 2017 jeep!! My fiancé also is a first time car buyer and More

by VenusPixee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny , Keith Jackson, Rocky Hartwell
Feb 02, 2023 -

Motors Northwest responded

Venus, thank you. Thank you for your confidence and your continued business. We are so happy for you and your family. We want to always do our best job for you. Stay in touch, come by and say hi, hit us up every time any time that you need anything at all. We are here for you!

December 21, 2022

Amazing service will definitely come back and they had an amazing team that helped me out a lot More

by vadenjonathan3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Hartwell
Feb 02, 2023 -

Motors Northwest responded

Congratulations again Jon! Well done sir!

December 20, 2022

Smooth process overall and proved to be a friendly establishment. Good vibes all around. Will recommend to friends and family. 👍 More

by Tommonarch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Jackson, Rocky Hartwell
Feb 02, 2023 -

Motors Northwest responded

Happy for you Tom. Keep us on dial, any time you need anything at all for your truck!

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