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Motors Northwest
Tacoma, WA
462 Reviews
Established in 2004, Motors Northwest is a premier independent pre-owned dealership known for our unwavering commitment to quality and customer satisfaction. We have built an excellent reputation by carefully selecting only the finest pre-owned vehicles, thoroughly reconditioning them to ensure they meet our high standards of reliability and performance. Transparency and respect are at the core of our business, and we strive to provide every customer with an honest, no-pressure car-buying experience. Our dedication to treating customers with the utmost respect extends throughout their entire ownership journey, which is why over half of our business comes from repeat and referral customers. At Motors Northwest, we believe in offering exceptional value, which is why we proudly stand by our motto: "Where the value exceeds the price!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 462 reviews
February 10, 2023
I think Motors Northwest is the best company because they work with you they help you find what you need work with you they help you find what you need More
by Toyam216m
Employees Worked With
Other Employees :
Rocky Hartwell, Halie Snaza, Junior Hartwell, Sophia Benzin
February 08, 2023
Persistent Professional Communicative Responsive Pleasant Amicable Compromising Friendly environment Conscientious Confident Diligent Persuasive Attentive Approachable Responsive Pleasant Amicable Compromising Friendly environment Conscientious Confident Diligent Persuasive Attentive Approachable More
by stefani.hodgson
February 07, 2023
Jordan you rock thank you gained new family down at Motors Northwest I will be back for the next one with my friends as well Motors Northwest I will be back for the next one with my friends as well More
by Keeshastone1028
Employees Worked With
February 07, 2023
Nick and everyone there were very knowledgeable and friendly. They got me a good truck for a good price friendly. They got me a good truck for a good price More
by Andrew.trenkamp
Employees Worked With
Other Employees :
JD Beierle, Keith Jackson, Rocky Hartwell, Halie Snaza, Junior Hartwell, Sophia Benzin
February 07, 2023
Second time buying from this dealer, another great experience. Jordan was knowledgeable and efficient, best used truck dealer in the area! experience. Jordan was knowledgeable and efficient, best used truck dealer in the area! More
by AlexC
February 02, 2023
I just got a 2018 toyota limited with Nick and I feel so comfortable doing business with him he is such a kind and nice and easy to talk to him I recommend Northwest tocoma to buy your furniture car please comfortable doing business with him he is such a kind and nice and easy to talk to him I recommend Northwest tocoma to buy your furniture car please came to Northwest tacoma and look for nick also he give me a new mats that was amazing, thanks More
by Edvin Rodriguez
Employees Worked With
February 01, 2023
Excellent sales staff! Rocky and Jordan were great to work with. I bought my GX from them without seeing it and they answered all of my questions, sent additional photos an Rocky and Jordan were great to work with. I bought my GX from them without seeing it and they answered all of my questions, sent additional photos and took me for a ride-along over video. Jordan also met me halfway to Boise with the GX and took my trade-in back to Tacoma! Superb service from genuinely good people. The GX got a full inspection by Lexus professionals and it is just as it was listed by Motors Northwest—no surprises! I absolutely love it. Fair price, too! I highly recommend this dealership. ⭐️⭐️⭐️⭐️⭐️ More
by zhuna
January 28, 2023
Jordan, J. D and Motors Northwest are the best. They put us in the truck of me dreams in just a couple short hours. The price was lower than any we had seen. The D and Motors Northwest are the best. They put us in the truck of me dreams in just a couple short hours. The price was lower than any we had seen. There was no pressure and from test drive, to financing,to driving it off the lot the whole staff was so knowledgeable, friendly and over the top awesome that they made the whole process seemless and fast. It was totally painless. If I ever buy another car it will be from you guys. THANK YOU for giving me the anniversary present of my dreams You guys Rock. LeRoy and Jenny More
by LeeandJenny
January 23, 2023
Easy to work with, Halie and Jordan were both well spoken and friendly and we even got a round of applause as we were walking out. and friendly and we even got a round of applause as we were walking out. More
by jphill147974
January 14, 2023
My initial experience with the dealer ship was a positive one. A week or so after we made our purchase, we received a phone call that our license plate had come in. With our busy schedules I called and aske one. A week or so after we made our purchase, we received a phone call that our license plate had come in. With our busy schedules I called and asked if I could just have them mailed like every other car dealer ship we work with. I was told that it would be $24 to mail them which threw me back. We spent over $100k on a car and we couldn't even have them mail them? I asked to talk with the manager to which J.T. got on the phone. I said to him that I was shocked at how much money we spent, and they couldn't even mail my license plates to which he just said "no". No explanation in the rudest tone i would never expect to hear from a GM of a business that I just spent a lot of money at. I expressed how dissatisfied I was and that I would be sure to leave a review to which he said he would write a fake review for our business (defamation isn't always easy to prove, but I feel pretty confident in this case) amongst other completely inappropriate and unprofessional verbiage. I am now completely blown away and will tell everyone that will listen to me what I think of Motors Northwest in Tacoma, Washington. 0 More
by kristen_adair
Employees Worked With
