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Motors Northwest
Tacoma, WA
461 Reviews
Established in 2004, Motors Northwest is a premier independent pre-owned dealership known for our unwavering commitment to quality and customer satisfaction. We have built an excellent reputation by carefully selecting only the finest pre-owned vehicles, thoroughly reconditioning them to ensure they meet our high standards of reliability and performance. Transparency and respect are at the core of our business, and we strive to provide every customer with an honest, no-pressure car-buying experience. Our dedication to treating customers with the utmost respect extends throughout their entire ownership journey, which is why over half of our business comes from repeat and referral customers. At Motors Northwest, we believe in offering exceptional value, which is why we proudly stand by our motto: "Where the value exceeds the price!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 461 reviews
October 04, 2023
Great customer service fast and easy paperwork Very happy for all that was accomplished. All when smoothly thanks for all that you folks did happy for all that was accomplished. All when smoothly thanks for all that you folks did More
by Tommasorosalind
Verified CustomerEmployees Worked With
Keith Jackson, Rocky Hartwell
October 03, 2023
Easily the best car buying experience I've ever had, they make it feel like they're not just trying to get you to spend your money. Thanks to rocky I'm in one of my dream cars 👍🏾 make it feel like they're not just trying to get you to spend your money. Thanks to rocky I'm in one of my dream cars 👍🏾 More
by TrillSensei
Employees Worked With
JD Beierle, Keith Jackson, Rocky Hartwell, Junior Hartwell
October 01, 2023
On 09/28/23 I called Nick Romanov about a specific vehicle I wanted to purchase. Over the phone he claimed to have talked to his boss and we agreed on a price (I was not financing). I’m an Air Force v vehicle I wanted to purchase. Over the phone he claimed to have talked to his boss and we agreed on a price (I was not financing). I’m an Air Force veteran and my wife is still active duty in Idaho. I offered to put money down to hold or simply pay in full as I was set on this vehicle. I told Nick I booked a ONE-WAY flight and he asked what time I would land. And we set the appointment date for 09/30/23 @3:00PM, I have texts to prove it. The minute my wife and I land at the terminal in Seattle he texts me and says “it just sold”, with no explanation to miscommunication at that dealership and not so much as an apology for the MAJOR inconvenience. Also a day before my flight Nick had texted me and asked “are we good for tomorrow still?” Which I had replied yes with the time I was landing at the airport. Nick was going back and fourth with me on price (typical sales) and I told him I had to buy a last minute plan ticket and pay for a dog sitter and he asked me how much all of that would cost me. Dirtbag salesman, I wouldn’t recommend to any other military Vets out there. More
by williammartorelli1
Employees Worked With
September 30, 2023
Rocky was amazing! He was friendly, knowledgeable and honest and went the extra mile to find the perfect car for me. He was very straightforward throughout the entire p He was friendly, knowledgeable and honest and went the extra mile to find the perfect car for me. He was very straightforward throughout the entire process and never made me feel rushed or pressured like I have at other dealerships. I’m very pleased with the level of service I received and I highly recommend Rocky to anyone in the market for a quality used car. More
by stw7764
Employees Worked With
Rocky Hartwell
September 30, 2023
So excited about our new (to us) 2020 EV Leaf. We enjoyed our purchase experience with Motors Northwest! We enjoyed our purchase experience with Motors Northwest! More
by Nmattson97544
September 26, 2023
This place is amazing! They worked with me. And I just bought an awesome car!! They worked with me. And I just bought an awesome car!! More
by Kadie.lynn7
September 26, 2023
The staff was very professional and made us feel like family. Any questions that I asked was answered without hesitation. I will definitely recommend Motors Northwest to a friend. family. Any questions that I asked was answered without hesitation. I will definitely recommend Motors Northwest to a friend. More
by Wychermtm
Employees Worked With
September 26, 2023
I would not buy a truck from anyone else! Great costomer follow up. And service, always going the extra mile for costomer. Great costomer follow up. And service, always going the extra mile for costomer. More
by elmer
Employees Worked With
Other Employees :
Elmer Mutchler , JD Beierle, Keith Jackson, Rocky Hartwell, Junior Hartwell, Roland Brooks, Kalayna Gilbertson, Mikey Poore
September 25, 2023
As soon as we pulled up, Mikey was there to help! He was so nice and made the whole experience fun! We were glad he helped and love my new car!! He was so nice and made the whole experience fun! We were glad he helped and love my new car!! More
by Chrissy
Employees Worked With
Keith Jackson, Kalayna Gilbertson, Mikey Poore
