Motors Northwest

Nick was very patient & professional! Not pushy & answered all of our questions, thank you Nick! Not pushy & answered all of our questions, thank you Nick! More

Awesome! !! and very helpfull and very professional. Mikey went above and beyond to really give us the best deal and a great car that can fit our budget... !! and very helpfull and very professional. Mikey went above and beyond to really give us the best deal and a great car that can fit our budget... More

Jordan is amazing, motors northwest has been my only dealership for a few years now, this is the third vehicle I have purchased from there and they make you feel like family,they took a chance on us a f dealership for a few years now, this is the third vehicle I have purchased from there and they make you feel like family,they took a chance on us a few years ago and have continued to stayed in touch. I recommend them 100%. More

Fast Easy Perfect experience. Thought it would take me forever to find a new car after my accident, but they came through for me, now I have a new car and a big fat smile on my fa Thought it would take me forever to find a new car after my accident, but they came through for me, now I have a new car and a big fat smile on my face. Thank you all so much everyone was very helpful and very friendly. Definitely recommending this dealership to anyone who needs a car. More

Rocky was awesome. He went above and beyond to find me the perfect vehicle. He actually cares about his customers and it shows. He went above and beyond to find me the perfect vehicle. He actually cares about his customers and it shows. More

Mikey, Rocky, and Keith, we all 3 very communicative. They talk you through the whole process and are very kind and honest about it. Mikey help us test drive the car and he was so fun to talk to. They go They talk you through the whole process and are very kind and honest about it. Mikey help us test drive the car and he was so fun to talk to. They got great sense of humor and are honestly chill. 10/10 would recommend 👌 👏 👍 😎 More

Buying a car can be stressful, Roland was quick to greet us and ask us what we were looking for. He was extremely friendly and knowledgeable. He let us test drive a couple of different vehicles to ensure we us and ask us what we were looking for. He was extremely friendly and knowledgeable. He let us test drive a couple of different vehicles to ensure we were happy with our choice. Will definitely return to Roland and Motors Northwest! More

I came by Motors Northwest to test drive a Mustang Mach-e. After meeting a few of the sales staff, it was clear they knew little to nothing about the cars they were selling. Okay, I had done my own re Mach-e. After meeting a few of the sales staff, it was clear they knew little to nothing about the cars they were selling. Okay, I had done my own research. As we worked the initial deal, we were talking about the crime in the area, as the police were next door, lights flashing. I was especially concerned with some of the additional examples JD had shown me on his cellphone. JD then told me that, if I didn’t like it , to change the way I vote. What!? I guess he figured he had me all figured out, as I was trading in a Prius for an electric vehicle. When the subject of tabs came up, JD associated the cost with Jay Enslee’s jet. (Facepalm) - I came in the next morning, after reaching a deal the night before, despite be schooled on how to vote, to find my deal had been rejected by the credit union. JD had no details for me. I was simply handed over to their fixer, Keith. I wasn’t happy to find out that my sales person had simply entered my expenses incorrect, leading to a the deal being rejected…and no explanation was forthcoming as to why it couldn’t be corrected and the deal salvaged. After all, JD said we had a deal. I could take my new car home. Kieth worked to get a similar deal, but couldn’t match the previous interest rate. When I said, since we didn’t have a deal, I could take my old car and go. Kieth said he didn’t make those decisions. Now, I’ve struggled with whether or not to share this part, but I think it’s necessary, in order to demonstrate the lack of professionalism here. I began suffering a panic attack, due to my Generalized Anxiety Disorder, for which I have been under a doctor’s care for some 15 years, and carry medication for this condition. I went to take my medication, and told Kieth what I was doing and why, so he would understand. He replied, “God took away my anxiety”. What?! I then replied, “Ya, I went to bible college…and was going to go into the ministry, until they kicked me out for being gay!” …it was pretty much all business after that. ^^ If there is any time it should be all about me, it’s when I’m about to drop 40 grand at your establishment. I don’t want to hear about your politics or religion nor have it implied, or flat out told, I should change mine! Wow, I was pissed off. Inappropriate and unprofessional. More

Everyone was very respectful and helpful during the process of purchasing the vehicle. Id recommend this dealership! process of purchasing the vehicle. Id recommend this dealership! More