
Motorpoint Roswell
Roswell, GA
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We recently purchased a 2019 Tesla Model S All-Wheel Drive from Norris and his incredible team. The price and condition of the vehicle were unbeatable, and Norris’s team went above and beyond to answer Drive from Norris and his incredible team. The price and condition of the vehicle were unbeatable, and Norris’s team went above and beyond to answer all of our questions with patience and expertise. I highly recommend this dealership to anyone looking for an electric vehicle! More
Just bought a Tesla Model Y. Process was easy and Alyque was very helpful. They have a great selection of used cars. Would have given 5 stars except pricing details were not stra Process was easy and Alyque was very helpful. They have a great selection of used cars. Would have given 5 stars except pricing details were not straightforward at first. All is good in the end! More
I started working with Motorpoint Roswell a week ago (March 20th) to buy a vehicle online and have it shipped. After three days of being ignored, they finally initiated my contract. They sent me the pap (March 20th) to buy a vehicle online and have it shipped. After three days of being ignored, they finally initiated my contract. They sent me the paperwork to review and sign, but they disregarded my requests to stick to a budget. I asked to purchase the vehicle as-is, without additional products, yet they tacked on over $3,000 in anti-theft and protection packages—plus a $50 charging fee for an electric vehicle. Since when do you pay a fuel fee at a dealership? Apparently, you do at Motorpoint Roswell. I emailed them with questions about the contract, but two days later, I’ve received no response. The online list price didn’t match the contract price, and to make matters worse, they sent me a PDF of the paperwork with one price and a link to digitally sign a contract with a different price. It’s baffling to even think about doing business with them. In short, over eight days, I’ve been repeatedly ignored, dealt with inconsistent paperwork, faced hidden fees, false advertising of the list price, and even an incorrect sales tax amount. More
This dealership is amazing. The process went smooth and their prices are very fair. Rossy was extremely kind and helpful. I’m grateful I chose this dealership! The process went smooth and their prices are very fair. Rossy was extremely kind and helpful. I’m grateful I chose this dealership! More
I am dissatisfied with the service provided by Roswell Motorpoint. They deceived my brother about a car and pressured him into sending a $1,000 deposit. The situation escalated to the point where legal ac Motorpoint. They deceived my brother about a car and pressured him into sending a $1,000 deposit. The situation escalated to the point where legal action was necessary. Despite multiple attempts, they have yet to resolve the issue or provide a refund. I advise against doing business with this company as they are untrustworthy and engage in deceptive practices. More
I basically bought a car from Matilda’s dad. It’s horrible, many things were wrong with the car. They assured me the transmission and everything was new but lied. I have only had the car for a m It’s horrible, many things were wrong with the car. They assured me the transmission and everything was new but lied. I have only had the car for a month and can’t drive it already. I need a new transmission. I expressed the issues with the seller & he said he couldn’t do anything about it. I implied a trade in. Never heard from him again. Customer service even called me and I gave them my information to give the owner. No one called or contacted me. Do yourself a favor and go to a popular dealership. Or better established. I was iffy about the dealership as a whole when I arrived and now I know why. Use your money & finance somewhere else. Thank me later. More