Motorcarsonline.com Lansing

I walked in and told them exactly what I was looking for; color, year, interior color, and features and within 20 minutes they found me exactly what I was looking for but better. I couldn't be more happy wit color, year, interior color, and features and within 20 minutes they found me exactly what I was looking for but better. I couldn't be more happy with there service so far! More

Lots of good cars to choose from and good prices staff was friendly and helpfull their work is good haven't had any problems cars are clean and run great was friendly and helpfull their work is good haven't had any problems cars are clean and run great More

This was a great experience from beginning to end. Walked in the door on the high recommendation of someone and walked out with vehicle of our choice. Keith was wonderful to deal with, in fact, all of the st in the door on the high recommendation of someone and walked out with vehicle of our choice. Keith was wonderful to deal with, in fact, all of the staff were wonderful, including Rags :) Thank you Motor Cars of Lansing! We are very pleased with your service and highly recommend you as well. More

This place was awesome. I really didnt think that a used car lot would have the type of cars they did. Kieth was very knowledgable of the BMW that I purchased and made the financing very simple and easy. Re car lot would have the type of cars they did. Kieth was very knowledgable of the BMW that I purchased and made the financing very simple and easy. Really the best car buying experience I've had for the simple fact that I live in Kalamazoo and there was a BMW out here for almost $6000 more then what I bought this one for. More

Keith was great to work with. Very caring, goes out of the way to make sure things are great kind of guy! I highly recommend this dealership! Great prices, over all great customer service! Thank you! the way to make sure things are great kind of guy! I highly recommend this dealership! Great prices, over all great customer service! Thank you! More

This is something that i should have done a long time This is something that i should have done a long time ago, as well as taken to court because I do have everything in writing by Jon. Jon comes off This is something that i should have done a long time ago, as well as taken to court because I do have everything in writing by Jon. Jon comes off as a really great guy that will do anything to help you and tell and write any thing down on paper. I purchased an Avalanche off of him and had a bad shake no key fob and missing some plastic pieces o the inside. I would not have bought the vehicle from him because of it but he put down in writing that what ever the problem was in the front end he would fix, he would get a new key fob replace the missing plastic and have it cleaned. He did take the truck back 3 different times on the last time he said he was done with this truck and tossed the keys to me and said that he had done more then enough. Really nothing I could do at that point got in the truck and went home and then noticed what I thought was tree sap on the windshield. It was actually over spray from the body shop at his place that also cost me another 300 to a detail shop take of. Bottom line do not trust this dealership. All he sells is a bunch of lies. I have read a lot of other complaints very similar to mine, I just wish I would have read them before I went to his dealership More

I stopped into Motorcars of Lansing after leaving RPM to find a used vehicle to replace my mini van. John and Keith helped out very much in finding me a vehicle that was dependable and affordable on my budg find a used vehicle to replace my mini van. John and Keith helped out very much in finding me a vehicle that was dependable and affordable on my budget. I have been very satisfied with the service I have received at Motorcars. They have been very polite and helpful with any questions I have. I was pleased with the great selection of vehicles on their lot, they have a large selection from Cadillac to Mercedes and Range Rovers. I have almost paid my vehicle off with them and am getting ready to look into getting another vehicle from Motorcars of Lansing. More

Just purchased a Mercedes Benz from John Badawi at Motorcars of Lansing and I recieved Great service. Everyone there went out of their way to make sure we were taken care off. No pressure sales atmosp Motorcars of Lansing and I recieved Great service. Everyone there went out of their way to make sure we were taken care off. No pressure sales atmosphere. I would recommend this dealership to everyone. I only came in to spend $8000 but couldn't help myself once I seen the car. Although the place is busy I was still in and out of there in with the hour. Thanks again and good luck! More

We went to Motor cars of Lansing to look for a van. Upon arriving we asked to see a Kia van that they had. We took it for a test drive but could not take it far due to it being out of gas. When we returned arriving we asked to see a Kia van that they had. We took it for a test drive but could not take it far due to it being out of gas. When we returned to the dealship we told Michael that we would like to come drive it again tomorrow when it has some gas in it so we could take itr on the highway and drive it a little more. Michael told us the best thing to do is fill out credit apps on myself and my husband,leave a deposit on the van and he would have many payment plans for us to choose from when we called him tomorrow between 11 and 12. We wrote them a check for 200.00 dollars after asking if the money was refundable if we changed our mind about the van or the deal fell through. He told us we would just get our check back if it did not work out. Myself and my husband both called him the next day and was told he was not in the office and that he would return our calls when he came in. My husband called 2 or 3 hours later and was told Michael was gone for the day. My husband called the following day and was told there was nothing they could do for us. Never gave us any options. My husband told him that was fine we would just come tonight to pick up our check. Michael said ok. Upon arriving at the dealership we were told that they deposited our check and we had to wait 7 to 10 days for our money back. We told them that we were not waiting that was not what we were told, we were told we could come pick up the check. Michael got angry and began yelling about the check. They were other customers on the lot, they began to walk toward there car and I yelled DONT BUY A CAR FROM HERE, THIS IS CRAP. Then Michael said that just cost us our deposit because you drove our customers away and told us to get the F*** off his lot. The owner John came out and said he had just deposit our check today and that he would get it for us. He went to the bank and it wasnt there, then he changed his story. He said our check was at his house. It took us 3 more time and stopping payment on the check before we finally got our check back. I would not suggest this dealship to my worst enemy. Do not shop here. More

I bought a 2004 Pacifica last october. John is a down to earth ,nice guy, he answered all of my questions and concerns, I never felt pressured or rushed in anyway. He was completely upfront and honest the w earth ,nice guy, he answered all of my questions and concerns, I never felt pressured or rushed in anyway. He was completely upfront and honest the whole time. Gina was awesome also! she walked me thru the financing step by step helping me to get the best rate possible. I absolutely love my car and would highly recommend motorcars of lansing to everyone! Gregory L More