Motorcarsonline.com Lansing

Excellent customer service and selection I recently purchased an SUV from Motorcars of Lansing. It was the most pleasant, professionally-orchestrated purchase that I have ever encountered for I recently purchased an SUV from Motorcars of Lansing. It was the most pleasant, professionally-orchestrated purchase that I have ever encountered for a new or used vehicle. From the moment I stepped into the dealership, I felt respected. I was greeted by Simone Badawi, one of the Motorcars sales and finance specialists. After a brief conversation, she handed me the keys to a beautiful, fully-loaded, black-on-black 2007 Cadillac Escalade as if I already owned it. A few hours later and a lengthy test drive, it was mine! What made this no-pressure experience memorable was that Simone worked with me as if I were the only customer she had. She answered every question, offered information about the SUV and provided me with a CarFax report. Simone later introduced me to the owner of Motorcars of Lansing (and Kalamazoo), John Badawi. Both Simone, John and I seemed to instantly feel as if we’ve known each other for years. Their personalities and professionalism were infectious and to be admired. There are other Motorcars team members I also had the pleasure of meeting at the dealership—Tony, service manager; Krystal, office manager; Michael, general manager; and Marty, sales and financing specialist. Their commitment to outstanding customer service was to be admired and from my vehicle purchasing experiences—unmatched. The Escalade was super clean and in excellent condition. The few minor fixes were completed quickly and efficiently. I would highly recommend Motorcars of Lansing to anyone looking to purchase a vehicle. Their selection is impressive and in my estimation cannot be surpassed. There are high-quality vehicles on their car lot for every budget—from Buicks, Audis, Cadillac CTSs, Impalas and Camaros to BMWs, Chargers, Challengers, Ford Fusions, F-150s, GMC Yukons, Jeep Cherokees and Mercedes Benz. I have also seen Corvettes, Lamborghinis, Ferraris, Land Rovers and Porsches on their lot. Again, a vehicle for every budget and personal style. And if your dream car is not on the lot, I’m confident the Motorcars team can locate it for you. I took my daughter to the dealership the day after I bought my SUV. She picked out a 2011 Chevy Cruze and traded in Jeep Commander. I traded in a Ford Explorer Eddie Bauer. Bottom line? I rate Motorcars of Lansing 5 stars out of 5. And no, I was not paid to write this review and it is a real purchasing experience. More

Simply Awesome Experience After looking around for a used car I saw the ad for Motorcars in the Wheeler Dealer and checked them out online. After reading the review a I decided After looking around for a used car I saw the ad for Motorcars in the Wheeler Dealer and checked them out online. After reading the review a I decided to give them a try. Needless to say I was not disappointed. Simone worked with me to get me in a car with payments that I could afford. She was very friendly and made me feel very comfortable throughout the whole process. I would and have highly recommended Motorcars to all my friends! More

awesome Went in with little hope of getting a car, Simone did an awesome job in finding a car for me. Highly recommend dealership. The other employees were al Went in with little hope of getting a car, Simone did an awesome job in finding a car for me. Highly recommend dealership. The other employees were also friendly. More

Love Our Jeep Simone was fantastic. Went out of her way to make sure we were satisfied. She gets 5***** Overall satisfaction would be 5* except dealership had to se Simone was fantastic. Went out of her way to make sure we were satisfied. She gets 5***** Overall satisfaction would be 5* except dealership had to send me (we live 2 hours away)the Keyless entry advertised with the Jeep. I have to pay for my local dealership to program it. Other than that very satisfied. Highly recommend Simone to deal with. More

great experiance a little nervous purchasing a car on my own. went to motorcars of lansing and was made welcome by the staff and felt very comfortable purchasing from a little nervous purchasing a car on my own. went to motorcars of lansing and was made welcome by the staff and felt very comfortable purchasing from my salesman john. would def consider a future purchase if needed and would recommend this dealership to anyone!! More

Don't make the same mistake Purchased an Audi, drove home and immediately had engine problems. I thought that it would be okay after I spoke with the owner. He offer to replace Purchased an Audi, drove home and immediately had engine problems. I thought that it would be okay after I spoke with the owner. He offer to replace the engine for just the labor cost. $1100. Replaced it with another bad engine, now I can't get a hold of anyone. I got ripped bad!!!! don't go there. you'll be sorry. More

Don T Hi highly recommend this dealership and everyone should come down and see Marty she gets it done and I am very happy with my new ride. Hi highly recommend this dealership and everyone should come down and see Marty she gets it done and I am very happy with my new ride. More

I got a 09 Civic from their Kalamazoo lot and worked with Keith. He was very helpful and courteous. He isn't you're average used car salesman, when stonewalled by his boss on price he offered to split the di Keith. He was very helpful and courteous. He isn't you're average used car salesman, when stonewalled by his boss on price he offered to split the difference and pay it himself! I would recommend Motorcars of Kalamazoo to anyone, I got a great deal for a great car. More

i had keith go to auctions and he found me what i was looking for and the whole experience went well he is very friendly looking for and the whole experience went well he is very friendly More

Just purchased my second car from this dealership and I am once again blown away with the price and quality of the vehicle (2012 audi a7 by the way)The staff seems to really take pride in thier work and yo am once again blown away with the price and quality of the vehicle (2012 audi a7 by the way)The staff seems to really take pride in thier work and you feel as if your at home.EXTREMELY BUSY PLACE!! but they handle everything very professionally and really make you feel important.Im leaving this review because the overall experience was awesome.I left a "good" rating on the qulity of work only because the vehicle had just gotten off the truck and they werent able to spend to much time on the Detail.Thanks again?? More