Motorcarsonline.com Lansing

Scheduled a Transmission Flush I scheduled an appointment with Jack Martinez to have my transmission flushed using a coupon that came in the mail saving me at least 50% off what oth I scheduled an appointment with Jack Martinez to have my transmission flushed using a coupon that came in the mail saving me at least 50% off what other dealer were charging. I took a friend who needed the same service so we could go together. When we arrived, Matthew escorted us to the waiting area where we drank coffee and watched the Food Channel on their big screen television. When my car was completed, Matthew gave me an update, and then he began work on my girlfriends car. When both cars were completed, he brought us the bill, collected our charge cards, processed them and then brought us the receipt. Within minutes, he drove our cars around to the side door, and then came into the building to escort us to each of our vehicles. Never in my life have I experience such superior service from a dealership. Matthew truly understands the meaning of customer service, and as a result, I will be back again and again. Well done Motorcars of Lansing! More

Amazing! Marty Aldeco is awesome! She was extremely easy to work with. She helped me get exactly what I was looking for in an automobile. Very friendly dealers Marty Aldeco is awesome! She was extremely easy to work with. She helped me get exactly what I was looking for in an automobile. Very friendly dealership - would definitely recommend. More

The best car buying experience ever I had the pleasure of working with Jacob Brabant, mostly through texts and online. He and the dealership made me completely comfortable buying a $60,0 I had the pleasure of working with Jacob Brabant, mostly through texts and online. He and the dealership made me completely comfortable buying a $60,000+ car all the way in Florida. The images were helpful and he went out of his way to provide any pics or vids I wanted. The paperwork was easy and quick and he arranged delivery and all. 4days start to finish and I was driving exactly what I wanted exactly as he promised. I would highly recommended this dealership and especially Jacob. More

All going great, like the weather today. Everything is great, the work is very efficiency, and cars are better than expected. So, I’ll recommend you to my friends who wants to get a car. Everything is great, the work is very efficiency, and cars are better than expected. So, I’ll recommend you to my friends who wants to get a car. More

Good Quality and Service I am purchasing my 4th Vehicle through Motorcars. The quality of their vehicles are top of the line. The service is great! I would recommend them to a I am purchasing my 4th Vehicle through Motorcars. The quality of their vehicles are top of the line. The service is great! I would recommend them to anyone who wants to make sure they get what they want. More

Fast and easy! I worked with Michael B on a vehicle purchase and after coming back a few times. He was able give me an affordable price for the vehicle I wanted. He I worked with Michael B on a vehicle purchase and after coming back a few times. He was able give me an affordable price for the vehicle I wanted. He was excellent to deal with answering any questions I had! Would definitely come back! More

Easy-Peasy I found a vehicle of theirs on-line that was almost exactly what I wanted and had been looking for. Called to make sure that it wasn't a former smoker I found a vehicle of theirs on-line that was almost exactly what I wanted and had been looking for. Called to make sure that it wasn't a former smoker's car before I made the 1 hour drive to check it out, Keith was super helpful from the bat and told me it was not, so I knew I had to check it out. Once I got there, the vehicle was spiffed up and out front, ready for me to drive. Liked it right away, and once I made my choice the buying process was quick (except for those printers, eh Keith??). Less then 10 days after buying I received my title and registration, super convenient to not have to worry about either of those. Was worried about the vehicle being Canadian, but I had it checked out by a third party after purchase and they couldn't believe how nicely it was kept. Would definitely recommend Motorcars to anyone looking fo a new vehicle! More

They definitely changed my mind! I had originally posted a bad review but the dealership stepped up and went above and beyond to make things right! A dealership that will stand behind I had originally posted a bad review but the dealership stepped up and went above and beyond to make things right! A dealership that will stand behind what they sell by fixing any issues is a good one in my book! I appreciate John and Simone for being so amazing! More

Exceptional Experience I called Marty and inquired about a vehicle they had listed online. Marty was very pleasant and helpful. She took my info over the phone and submitted I called Marty and inquired about a vehicle they had listed online. Marty was very pleasant and helpful. She took my info over the phone and submitted my financing application to the credit union I had requested. She called me back less than 10 minutes later with my approval. She got the car all ready for me and when I showed up for the test drive, she had the paperwork all filled out and ready to go. I was in and out on less than 30 minutes after returning from my test drive. The experience was smooth, fast, and painless - exactly how buying a car should be. In addition, the owner of the dealership followed up to personally thank me for my business and even sent me some free oil change vouchures at their service center. That’s top notch customer service. Thanks guys, I’ll be back! More

Great Day at Motorcars!! I been dealing with Motor cars, But by far my best experience yet, Marty has got to be the hardest working Employee she goes up and beyond to make sur I been dealing with Motor cars, But by far my best experience yet, Marty has got to be the hardest working Employee she goes up and beyond to make sure she gets you together!! Finally I am riding all on my own???? More