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Motorcarsonline.com Lansing
Lansing, MI
799 Reviews
Motorcarsonline.com Lansing was established in 2000. We pride ourselves with selling the cars that we love and treating people the way we would want to be treated. First class integrity, professionalism, and customer service is what we stride for everyday. Don't drive any car, drive a Motorcar!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 799 reviews
January 30, 2024
Sold a Truck to me, had it for 24 hrs. The truck had a hint of cigarette smell (not listed) The check engine light came on and had the parking break the not turn off. The touch screen woul The truck had a hint of cigarette smell (not listed) The check engine light came on and had the parking break the not turn off. The touch screen would not work. It took a month for them to make a decision on how to help me. Only to tell me to drive it back and they will fix part of the problem or they will send me a part to have it fixed here. Not covering labor. I bought the vehicle online from them and live 11+hours away making it known that I would mot be able to travel there. I fixed $1,000 worth of the problems and asked for them to cover half of the larger fix that was $3,700. They refused. I would not recommend anyone to them. They didn’t even fill up the Truck before sending it nor did they give it a fresh Oil change. I bought it online and it took all of 3 weeks for them to ship it to me. More
by Swemsheimer
Verified CustomerEmployees Worked With
Blair Moore
January 29, 2024
Avoid this business at all costs. Lies and more lies from them since the day I bought my truck. From the salesman Tommy to the general manager John, I’ve been given nothing but double Lies and more lies from them since the day I bought my truck. From the salesman Tommy to the general manager John, I’ve been given nothing but double talk and empty promises to help. They delivered my truck dented and won’t take any responsibility, instead blaming the transportation company they hired, who blames them. The Canadian warranty was promised to be transferred to US, but now that I need warranty work, I learn that it isn’t. The GM said the salesman was fired for dropping the ball and making false statements to me, but he just answered the phone there. Lies and deception. Avoid them!! More
by dpothier
Employees Worked With
January 25, 2024
Had a good time getting my truck I would recommend anyone to go to motor cars to go to motor cars More
by jeremyguise
January 25, 2024
Love our truck. It was used and a 2008 and It had an issue right away but they fixed it at no charge even without warranty since it happened so fast. Happy they fixe It was used and a 2008 and It had an issue right away but they fixed it at no charge even without warranty since it happened so fast. Happy they fixed it and treated us well. More
by Jknear
Employees Worked With
David
January 19, 2024
George was awesome! I had an initial with the free Sirius XM trial not working. George was a bulldog and finally got it working for me! Awesome customer service!!! I had an initial with the free Sirius XM trial not working. George was a bulldog and finally got it working for me! Awesome customer service!!! More
by stephenmhaug
January 19, 2024
Excellent service and support. I Oould definitely recommend to other friends and family . I was referred myself by a friend 🧡 I Oould definitely recommend to other friends and family . I was referred myself by a friend 🧡 More
by lembry7
January 14, 2024
The most simple car purchase that I've made. Would certainly come back. George was extremely straight forward and transparent with everything. Would certainly come back. George was extremely straight forward and transparent with everything. More
by brynwtsn
Employees Worked With
January 12, 2024
Didn’t meet John, but Rick was great. Answered texts quickly. Was thorough with explanations. Very much enjoyed working with Rick!!! Wish they were closer (we are in Tennessee). Answered texts quickly. Was thorough with explanations. Very much enjoyed working with Rick!!! Wish they were closer (we are in Tennessee). More
by asparks800
January 07, 2024
Probably best experience I have ever had buying a car. Very accommodating and straightforward. Would definitely come back in the future! Very accommodating and straightforward. Would definitely come back in the future! More
by traciee
Employees Worked With
