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Motorcarsonline.com Lansing
Lansing, MI
799 Reviews
Motorcarsonline.com Lansing was established in 2000. We pride ourselves with selling the cars that we love and treating people the way we would want to be treated. First class integrity, professionalism, and customer service is what we stride for everyday. Don't drive any car, drive a Motorcar!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 799 reviews
November 09, 2021
The entire buying and selling experience was excellent. John the owner and Randy our sales person were awesome. The both of them made my sons first vehicle purchase a memorable one. Thanks to you both f John the owner and Randy our sales person were awesome. The both of them made my sons first vehicle purchase a memorable one. Thanks to you both for going above and beyond. I would highly recommend MotorCars! More
by sgrillo8
Verified Customer
November 08, 2021
Excellent - Rick did everything in his power to make our purchase stress free and professional. purchase stress free and professional. More
by sharonjackson123
November 05, 2021
Super friendly staff. Will and others went above and beyond to make it a pleasant experience. I’ll definitely visit them again for our next vehicle purchase. beyond to make it a pleasant experience. I’ll definitely visit them again for our next vehicle purchase. More
by rowdyhd
October 13, 2021
Been waiting to see how everything turned out before I wrote a review. So ill start with initial sale. The dealership its self is very clean and tidy compared to others around the area. Alot of the cars t wrote a review. So ill start with initial sale. The dealership its self is very clean and tidy compared to others around the area. Alot of the cars the sell there are very nice cars. So decided to make my purchase there thinking it was more then just another dealership, well it is indeed just another dealership. Salesman and staff were very polite and easy to work with. Seemed to be willing to go above and beyond during the sale taking care of any and all issues before purchase. Not so much... once the sale was complete they held there word on replacing tires but the other repairs that were supposed to be done prior all came back the very next day. Went back n fourth for about week and then they decided to provide parts at my request to get the repairs done correctly. However wrong parts... not the right ones. Now more bad parts and notified them on everything as it happened. The response i got let me talk to this guy and then that guy another week and still no answer called again was told let me check with the owner 3 more days go by no call. So now i am done and have another shop scheduled to do the work they could not. Started with bad cats and o2 sensor, then wheel hubs, then brakes squealing, then found out the center console in the rear wasnt even attached and missing brackets they said they looked up the vin and it didnt come factory with one so they cant fix it... transmission starts slipping and shuddering was told theres no problem that the rpm gauge was just over reacting to the engine. Then it has a heavy miss and a code for the fuel injector... last communication was told bring it in but i cant do anything with it for atleast 3 weeks... no thanks ill take it somewhere to be repaired correctly the first time... mind you this is all in a week of driving. It has spent more time in my driveway broken then anything else. So to be honest dont believe what you hear only what they prove and make sure to have any vehicle completely inspected by your shop before purchase. More
by To0iman
October 12, 2021
Tommy was awesome! Definitely recommending him to friends or family in the future!! Thank you! or family in the future!! Thank you! More
by cheydog2002
October 06, 2021
Sorry to say this but this is the worst place I have been. They will treat you as a queen to get you to buy the car and will promise you everything but at the end you are stuck with a junk car and no he been. They will treat you as a queen to get you to buy the car and will promise you everything but at the end you are stuck with a junk car and no help from the owner or the seller. If you ever want to buy a car from there please make sure you bring a mechanic and do not trust on their warranty. Before I wrote this review I talked to the seller, Marti and she answer my questions but every time was a different answer. I am going to talk to anyone I can and do what I can cause I work really hard so people like that can keep my money .the service department do not answer my phone calls I was told that the warranty did not cover my problem. She even kindly try to help me to do a trade in . I have been with my car for 5 months I had issues with it since I bought it . I brought it back more than 5 times almost every week but they are just saying that it was a sensor by muy it will be fix . 5 months later they told me take it to a dealer near you., that’s is not the answer I expect after spending $16500 on a vehicle . I am a single mother with 3 kids I can not afford to lose money like that. Shame on them! More
by aracelisreny2
Employees Worked With
October 02, 2021
This person is the best, I didn't think of getting a car but he did all his best to make sure I get a car, thank you so much, and everyone that helped thank you alot but he did all his best to make sure I get a car, thank you so much, and everyone that helped thank you alot More
by priscamtimavalye672
Employees Worked With
George Haidamous
September 02, 2021
Had a few issues with the salesman, Randy... Then we were able to speak directly with the manager and the owner. Looks like everything is getting squared away! able to speak directly with the manager and the owner. Looks like everything is getting squared away! More
by denise.deuker
August 31, 2021
Decent sales people and good selection of cars would deal with marti again as previous sales guy at lansing location sold a truck from right under me with marti again as previous sales guy at lansing location sold a truck from right under me More
by engine91
August 27, 2021
Worked with George Haidamous in Lansing, and Jacob Brabant in Kalamazoo, who couldn't have been more professional, courteous and accommodating. While the car was at the Lansing store, we were able to Brabant in Kalamazoo, who couldn't have been more professional, courteous and accommodating. While the car was at the Lansing store, we were able to pick it up at Kalamazoo, which saved us an additional hour driving time. There was minimum pressure in a relaxed environment - quite different from most car buying experiences I've had. This was truly an excellent experience. We've had the vehicle ten days, put 600 miles on it, and we love it! I would go back for another any time. More
by LovinMy6
