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Motorcarsonline.com Lansing

Lansing, MI

Overview
Employees
Reviews
Vehicles
4.6
799 Reviews
Motorcarsonline.com Lansing was established in 2000. We pride ourselves with selling the cars that we love and treating people the way we would want to be treated. First class integrity, professionalism, and customer service is what we stride for everyday. Don't drive any car, drive a Motorcar!
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6505 S. Pennsylvania Ave

Lansing, MI

48911

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Showing 799 reviews

May 04, 2022

Marty my sales lady she did her thing definitely appreciative however I got played on so many ends how do you pay over $30,000 for a vehicle and the speed or gas monitors do not work I was towed one More

by jazziejaz06
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simone Badawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marti Aldeco
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Badawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2022

I was ecstatic when Jen assisted me in refinancing my truck that we purchased from Motorcars 18 months ago. She was so helpful, sweet, courteous and it was an awesome experience. With her help we are sav More

by jlzaks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Badawi
Caleb Zakora
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Haidamous
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

Motorcarsonline.com Lansing responded

Good afternoon, We are very happy to hear that you were able to refinance your vehicle here at Motorcars. This is one great aspect of our dealership than many people don't know about. If you have any future questions please don't hesitate to reach out, we would be more than happy to assist you! Thank you, Motorcars

May 01, 2022

George was excellent at what he did! Very polite, and also had a great personality! Got me a great deal on my first purchase from a dealership! I will be coming back to him! More

by Annabelle Magoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Haidamous
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2022 -

Motorcarsonline.com Lansing responded

Hi Annabelle, We greatly appreciate your positive feedback about your experience with George here at Motorcars. Our prices are the best used car deals in mid-Michigan and we aim to provide that for each and every customer. Please don't hesitate to reach out if you have any further questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

April 26, 2022

DO NOT BUY A VEHICLE HERE EVER. AND IF YOURE FROM OUT OF STATE, PLEASE GO SOMEWHERE ELSE. THEY DO NOTHING THEY SAY THEY WILL AND SOLD ME A 28000 PIECE OF JUNK THAT IS RUSTING FROM I More

by MotorcarsRobbedMeFor28K
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simone Badawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Haidamous
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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Apr 26, 2022 -

MotorcarsRobbedMeFor28K responded

CONTACT ME FOR PHOTOS AND PROOF! AND PLEASE, I AM LOOKING OUT FOR YOU WHEN I SAY PLEASE!!!!! GO SOMEWHERE ELSE.

Apr 26, 2022 -

MotorcarsRobbedMeFor28K responded

THEY TEXT YOU FROM MULTIPLE NUMBERS AND ALMOST OVER COMMUNICATE AND THEN BLAME THEIR OWN MISTAKES ON THE CUSTOMER UNTIL "SIMONE" GETS INVOLVED, STARTS DISRESPECTFULLY TALKING AT PEOPLE AND THEN WHEN YOU ASK TO BE COMMUNICATED WITH IN ANYWAY BUT TEXTING, SHE STARTS LYING AND THEN REFUSES TO COMMUNICATE. THEY WERE SUPPOSED TO SEND FLOOR MATS AND SHE WAITED A WEEK AFTER THEY WEREN'T SENT TO TELL ME SHE JUST DIDN'T SEND THEM. DIDN'T ORDER THE RIGHT ONES. DID NOTHING!!! WHAT DOES IT MATTER?!?!??! THE OIL DIPSTICK IS RUSTED OUT AND NOT A SINGLE RESPONSE EXCEPT FOR AN INACCURATE AGRESSIVE EMAIL COVERING NOTHING!!! AND IMPLIES THAT IM THE ONE WHO WONT COMMUNICATE!!!! SHE REFUSES NOT TO TEXT AND I ASKED HER TO STOP IN WRITING. HORRIBLE HORRIBLE PEOPLE

Apr 26, 2022 -

MotorcarsRobbedMeFor28K responded

Best part of all of this: I HAVE ASKED THEM FOR NOTHING BUT THE MATS THEY PROMISED AND THE PLATES THEY CHARGED ME A LITTLE LESS THAN 3K FOR. MY PAPER PLATE EXPIRED AND THEY HAVE SAID AND DONE NOTHING. I CANNOT GO ANYWHERE!!!

Apr 27, 2022 -

MotorcarsRobbedMeFor28K responded

STILL, NO REPLY. SIMONE HAS A LOT OF PRIDE IN TALKING "AT" ME ABOUT WE GOTTA GET THIS DONE, FOR MISTAKES HER TEAM MADE. MADE ME RESO ALL THE PAPERWORK ON THE FREEWAY WHILE DRIVING BECAUSE SHES SNAPPING AT ME AND THEN THIS IS HOW I GET TREATED! THIS IS CRIMINAL!!!!

Apr 27, 2022 -

MotorcarsRobbedMeFor28K responded

Car needs: -New USB interface and Navi -WINDSHIELD- CHIPPED AND PITTED AND WHOLE CAR COVERED IN OVERSPRAY -Hood and Latch - UNSAFE TO DRIVE !-!- ENTIRE ENGINE - SOON WILL LINK TO PHOTO OF OIL DIPSTICK, ALMOST RUSTED THROUGH. I SAID, does the car need anything mechanically does it have Factory floor mats and two factory keys? I have sent them this awful awful photo OF A ROTTED RUSTED OIL DIPSTICK AND OF MY ENGI E ROTTING FROM THE INSIDE OUT and they refuse to respond. However they had no problem telling me the car needs nothing mechanically and that they would send me the floor mats no problem. The only thing that I got that isn't broken are the two Factory keys, well, not completely broken. They just dont unlock the doors 30 percent of the time. Hopefully they 3300 tech package service will fix but probably not, cant afford a new engine and these people refuse to say A SINGLE HELPFUL OR NEEDED RESPONSE. ABSOLUTELY EVIL. OH AND I PAID 25300 FOR THE CAR BUT THEY CHARGED ME 28000 AND REFUSE TO TELL ME WHATS GOING ON WITH MY LICENSE PLATES, AS MY TEMP PLATE IS NOW EXPIRED AND I CANT DRIVE THE VEHICLE OR GO TO WORK... NOT THAT ITS DRIVEABLE. ROBBED FOR 28 THOUSAND DOLLARS. And all new brakes, front and back, with 3 new calipers. Gross.

Apr 28, 2022 -

MotorcarsRobbedMeFor28K responded

THIS IS THE MOST MESSED UP GROUP OF LIARS I HAVE EVER DEALT WITH. CORRUPT SIDEWAYS GREEDY LIARS WITH NO CONSCIENCE. THIS IS THE 4TH DAY I CAN NO LONGER WORK BECAUSE I CANT DRIVE AND THEY REFUSE TO TELL ME WHAT IS GOING ON!!! THEY SCREWED UP EVERYTHING AND REFUSE TO FIX ANYTHING AND I HAVE ASKED FOR NOTHING! CHECK MY GOOGLE REVIEW TRUSTPILOT AND OTHERS THAT SHOW PICTURES AND PROOF. ILL PAY YOU $100 TO BUY A VEHICLE SOMEWHERE ELSE!

Apr 30, 2022 -

MotorcarsRobbedMeFor28K responded

NOW THEY SAID THEY WONT SEND MY FLOOR MATS UNLESS I CALL THE OWNER?!?! I JUST FOUND A FAMILY OF FREAKING RATS UNDER THE HOOD INSULATOR 3 RATS SPILLED OUT AND ABOUT A TRILLION PIECES OF RAT xxxxxxxxx. THANKS MOTORCARS AND THANKS GEORGE BETWEEN THIS THE RUSTED OUT OIL DIPSTICK AND ABOUT 14 OTHER THINGS YOU SAID THE "CAR NEEDS NOTHING MECHANICALLY" AND THAT WAS ONE OF 3 CONDITIONS OF SALE IN WRITING WITH O.E.M. FLOOR MATS AND TWO FACTORY KEYS. This was absolutely intentional and covered up.

May 01, 2022 -

MotorcarsRobbedMeFor28K responded

They did send me a new temporary plate from michigan... No FLOOR MATS OR RESPONSE. THEY CONFIRMED THET CHARGED ME 580 DOLLARS THEY LABELED SERVICE CONTRACT AND LABOR WHEN I HAVE NO SERVICE CONTRACT AND THERE WAS NOTHING AND I MEAN A CRIMINAL AMOUNT OF NO LABOR PUT INTO THIS CAR FROM xxxx BEFORE THEY SOLD IT TO ME AND WONT EVEN SEND FLOOR MATS THAT THEY PROMISED IN WRITING. "SERVICE CONTRACT AND LABOR" = 580 DOLLARS JESUS

May 04, 2022 -

MotorcarsRobbedMeFor28K responded

It's been a month! I will not pay a single payment on this car! You people screw with people on purpose and it's pathetic give me my freaking license plates in my floor mats that you promise in writing I will sue you

May 07, 2022 -

MotorcarsRobbedMeFor28K responded

SIMONE WILL NOT RESPOND OR SEND ME WHAT THEY PROMISED IN WRITING, OR THE HALF ASSED FLOOR MATS THEY PROMISED, SHE SAYS THEY'RE "UGLY" xxx LIED MULTIPLE MULTIPLE MULTIPLE TIMES RAN MY CREDIT MULTIPLE PLACES I HAD FINANCING ALREADY PUT A FAKE NUMBER ON MY CAR LOAN AND SHORTENED MY NAME TO RUN MORE CREDIT SCREWED UP ABSOLUTELY EVERYTHING ON TOP OF SELLING ME AN UNSAFE HORRIBLE CAR THEY NEVER EVEN OPENED THE HOOD ON CHARGED ME 580 FOR NOTHING AND MARKED IT AS "SERVICE CONTRACT AND LABOR" SIMONE BADAWI IS A CRIMINAL AND AN AWFUL HUMAN BEING

May 07, 2022 -

MotorcarsRobbedMeFor28K responded

EVERY SINGLE ASPECT OF THIS PURCHASED IS HORRIBLE BECAUSE OF THIS DEALERSHIP, NOT THE VEHICLE NOT BECAUSE I'M WRITING THIS REVIEW. THESE PEOPLE ARE CROOKS THAT THRIVE ON SCREWING PEOPLE AND MAKING PEOPLES LIVES UNBEARABLE AND STRESSFUL BEYOND COMPREHENSION THEN THEY CREATE MORE STRESS MORE PROBLEMS AND MORE UNRESOLVED GARBAGE DO NOT BUY A VEHICLE FROM MOTORCARS LANSING EVER I PROMISE YOU, YOU WILL GET SCREWED IF YOU DO

April 23, 2022

Great Salesmen. Very professional and straightforward.....Thanks guys for the pickup truck....I will be doing business with you in the future More

by emmory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Badawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Badawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Badawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2022 -

Motorcarsonline.com Lansing responded

Hi Emmory, Thank you for taking the time to leave positive feedback regarding your experience with our team here at Motorcars! We are happy to hear that things were professional and you got into a great vehicle. If you have any future questions please don't hesitate to reach out, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

April 20, 2022

I upgraded from my 2016 Chrysler 300S to a 2017 Audi S3. I've had some bad experiences with other dealerships in the area, but Motorcars made this process so smooth and easy. I got a great price for my trad More

by irishfutball20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Badawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Reed
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Apr 26, 2022 -

Motorcarsonline.com Lansing responded

Hi Blair, Thank you for your positive 5 star review! Please let us know if there is anything we can do in the future to help. Thank you, Motorcars

April 16, 2022

Rick Was very helpful in getting all of my questions answered and was very quick to respond. The service provided was friendly and efficient. I would recommend working with them as I certainly will agai More

by clgarman1616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Badawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Badawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 15, 2022

We were pleased with the ease of the transaction. There was a small blemish on the vehicle, and it was corrected promptly. More

by amycater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Badawi
Randy Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Motorcarsonline.com Lansing responded

Hi Amy, Thank you for taking the time to leave positive feedback about your experience with Randy and Simone here at Motorcars. We are happy to hear things went smoothly and your problem was taken care of in a timely manner. If you have any future questions please don't hesitate to reach out, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

April 13, 2022

Best car buying experience I’ve ever had George was super helpful and answered any questions I had. George never made me feel pressured into anything and helped me get the best deal l! Would recommend this d More

by Melanieturner70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Haidamous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Motorcarsonline.com Lansing responded

Hi Melanie, Thank you for taking the time to leave positive feedback regarding your experience with George here at Motorcars. We are happy to hear all of your questions were answered and you left the lot happy! Please don't hesitate to reach out if you have any further questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you again soon! Thank you, Motorcars

April 12, 2022

Tommy was super great to work with. He was great to talk to and gave me a good deal on my trade in. Really good experience. More

by Zack Raak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Liles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2022 -

Motorcarsonline.com Lansing responded

Hi Zach, Thank you for leaving positive feedback about your experience with Tommy here at Motorcars in Lansing MI. We are happy to take trade-ins and aim to give the best offer in the mid-Michigan market. Please don't hesitate to reach out if you have any further questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

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