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Motorcarsonline.com Lansing
Lansing, MI
805 Reviews
Motorcarsonline.com Lansing was established in 2000. We pride ourselves with selling the cars that we love and treating people the way we would want to be treated. First class integrity, professionalism, and customer service is what we stride for everyday. Don't drive any car, drive a Motorcar!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 805 reviews
December 13, 2022
This was an amazing job by and awesome salesman! Rick went above and beyond answering my many questions. He overcame all issues that popped up on the vehicle. Delivered free for my son who was stuck Rick went above and beyond answering my many questions. He overcame all issues that popped up on the vehicle. Delivered free for my son who was stuck without a vehicle. Cannot think of anything within Rick's control that could have gone better. He gave us a good price on a nice car! Wish it had 2 keys but again that was not on Rick. Dealership is nice as well. Spoke with Simone on first call and she answered my questions and assured me from the start that they would take good care of us, and they did! Highly recommend this dealership and if ever in need again Rick will be my first call. More
by c.eilerts
Verified Customer
December 13, 2022
Easy to work with bought a vehicle site unseen had it delivered. Paperwork was quick and easy delivered. Paperwork was quick and easy More
by southtroll
Employees Worked With
December 08, 2022
Very great experience again. Can say enough good things about Randy. He is a class act and is easy to work with. Can say enough good things about Randy. He is a class act and is easy to work with. More
by jbblizzard
December 08, 2022
We purchased a card that we had to wait a week to get being told they were fixing a low tire sensor, a week after purchasing that light started coming back on. Then we were told they would mail the spare being told they were fixing a low tire sensor, a week after purchasing that light started coming back on. Then we were told they would mail the spare key and license plate… when nothing came in the mail we called and they then mailed the plate but said the keys were lost. We have called a couple times after and they continue to say “we will look into it” but we never hear back. The people are nice on the phone but it seems like we have been lied to and not treated like a valued customer. They continue to say they will call back, but do not. More
by Private
Employees Worked With
December 06, 2022
Very knowledgeable in the used automobile Industry. Had a great experience with Rene. Definitely appreciated the attention to detail and they gave us the most ideal price for our trade-in. So excited t Had a great experience with Rene. Definitely appreciated the attention to detail and they gave us the most ideal price for our trade-in. So excited to be cruising in my new Cadillac SRX for Christmas. That all wheel drive vehicle will definitely make it easier for my trips down back roads to home daily. Thanks again for all of your knowledge and expertise! More
by amysue.hill
December 05, 2022
Excellent honest dealership. Randy’s demeanor is genuine, kind, and professional to ensure I was happy with my vehicle. Randy’s demeanor is genuine, kind, and professional to ensure I was happy with my vehicle. More
by Bev Nettles
Employees Worked With
November 23, 2022
I can’t say enough good things about this dealership WOW Amazed by customer service and care ♥️ Family owned and you are treated just like that! Thank you Jacob John and Will for an amazing car buying exper Amazed by customer service and care ♥️ Family owned and you are treated just like that! Thank you Jacob John and Will for an amazing car buying experience ♥️ you have my family’s business for life!! More
by nadyiawiley
November 19, 2022
Smoke and mirrors. Went to test drive only having to wait a half hour more. Car was covered in paint specs, and dirty. Car drove fine but when it was delivered 2 hrs la Went to test drive only having to wait a half hour more. Car was covered in paint specs, and dirty. Car drove fine but when it was delivered 2 hrs late, it was still dirty, no gas and still had paint specs all over. Received weather tech mats weeks later that were in the car during the test drive. Then received the second key fob another week later. This is the short version of the crap we had to wait for on a paid car. Will never recommend or come near this dealership again. Oh, did I mention I called the owner? He never returned my call further reminding me what a xxxx show we dealt with there. More
by terrythomas025
November 14, 2022
Tommy Liles was great from my first introduction to me getting the keys to my car! I’d also like to give credit to the technicians who got the minor cosmetic scratches out making my car look like new! V getting the keys to my car! I’d also like to give credit to the technicians who got the minor cosmetic scratches out making my car look like new! Very pleased with Motorcars and will highly recommend to all looking for a great sport luxury car! More
by Shannon Samson
Employees Worked With
