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Motorcarsonline.com Lansing
Lansing, MI
799 Reviews
Motorcarsonline.com Lansing was established in 2000. We pride ourselves with selling the cars that we love and treating people the way we would want to be treated. First class integrity, professionalism, and customer service is what we stride for everyday. Don't drive any car, drive a Motorcar!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 799 reviews
November 23, 2022
I can’t say enough good things about this dealership WOW Amazed by customer service and care ♥️ Family owned and you are treated just like that! Thank you Jacob John and Will for an amazing car buying exper Amazed by customer service and care ♥️ Family owned and you are treated just like that! Thank you Jacob John and Will for an amazing car buying experience ♥️ you have my family’s business for life!! More
by nadyiawiley
Verified CustomerNovember 19, 2022
Smoke and mirrors. Went to test drive only having to wait a half hour more. Car was covered in paint specs, and dirty. Car drove fine but when it was delivered 2 hrs la Went to test drive only having to wait a half hour more. Car was covered in paint specs, and dirty. Car drove fine but when it was delivered 2 hrs late, it was still dirty, no gas and still had paint specs all over. Received weather tech mats weeks later that were in the car during the test drive. Then received the second key fob another week later. This is the short version of the crap we had to wait for on a paid car. Will never recommend or come near this dealership again. Oh, did I mention I called the owner? He never returned my call further reminding me what a xxxx show we dealt with there. More
by terrythomas025
November 14, 2022
Tommy Liles was great from my first introduction to me getting the keys to my car! I’d also like to give credit to the technicians who got the minor cosmetic scratches out making my car look like new! V getting the keys to my car! I’d also like to give credit to the technicians who got the minor cosmetic scratches out making my car look like new! Very pleased with Motorcars and will highly recommend to all looking for a great sport luxury car! More
by Shannon Samson
Employees Worked With
October 30, 2022
George and Will were great to work with. They put absolutely no pressure on me through the buying experience. They explained my options to me, and worked with me to get the best interest rat They put absolutely no pressure on me through the buying experience. They explained my options to me, and worked with me to get the best interest rate possible, and a payment that fit my situation. I would highly recommend stopping in to see these guys if you are looking for a new vehicle. More
by rick.r.smith
Employees Worked With
Other Employees :
Will the finance guy was great to work with as well. He got me a really good interest rate.
October 21, 2022
Great experience purchasing a vehicle from Randy and MotorCars. I definitely recommend. Car has been great so far. MotorCars. I definitely recommend. Car has been great so far. More
by Muds
October 13, 2022
Stay far away from these guys. Bought a car not too long ago and tommy made multiple promises and he didn’t follow through. Said numerous things would be fixed upon delivery and t Bought a car not too long ago and tommy made multiple promises and he didn’t follow through. Said numerous things would be fixed upon delivery and they were not. Take a look at all the reviews before you even think about going there. More
by Jake farr
Employees Worked With
October 12, 2022
Good people. Tommy went above and beyond on the sale and financial side of things. Uncertain of quality of vehicles. Last thing you want to do is pay for repairs Tommy went above and beyond on the sale and financial side of things. Uncertain of quality of vehicles. Last thing you want to do is pay for repairs after purchasing a vehicle which is exactly the predicament I’ve found myself in. I guess that’s my fault for not noticing these issues during the test drive. More
by mchapin83
Employees Worked With
October 12, 2022
I was sold a used Subaru WRX STI and the engine started to fail after two weeks of driving it. After it was in their shop for 32 days and they still hasn't touched it. I had to call the owner to even to fail after two weeks of driving it. After it was in their shop for 32 days and they still hasn't touched it. I had to call the owner to even get someone to acknowledge the car. After a week of it in the shop, it was "fixed" and drove it home to have it fail halfway home. They took it back again to work on it only to tell me that everything looks good. Drove it home and failed again. Salesman Tommy never returned my calls, and never fulfilled any promises made. The owner, John was just as elusive and negligent Brandon, the service head was the man. That's the one person in this place that does their job. They take weeks to respond, they do NOT return phone calls. And they're only helpful when there's something in it for them. They do not value their customers. Stay as far away from this place as you can. More
by Colinjbohl
October 06, 2022
I was so blessed to have found Motorcars Lansing and Rick Badawi when I purchased my 2017 Ford Escape. I had been looking for 2 months and it was very stressful time. When I met with Rick, he was very kind, Badawi when I purchased my 2017 Ford Escape. I had been looking for 2 months and it was very stressful time. When I met with Rick, he was very kind, low pressure, and always answered my calls and questions right away. Working with him eliminated the stress I was feeling before. In less than a week I had my car! I highly recommend motor cars Lansing and Rick Badawi. More
by lisa737
Employees Worked With
