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Motorcarsonline.com Lansing
Lansing, MI
799 Reviews
Motorcarsonline.com Lansing was established in 2000. We pride ourselves with selling the cars that we love and treating people the way we would want to be treated. First class integrity, professionalism, and customer service is what we stride for everyday. Don't drive any car, drive a Motorcar!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 799 reviews
December 27, 2022
Orlando was excellent at sourcing the vehicle I was looking for. Very diligent and professional. He found the exact spec, color, trim package and mileage I was seeking. looking for. Very diligent and professional. He found the exact spec, color, trim package and mileage I was seeking. More
by nspafab
Verified CustomerEmployees Worked With
Orlando Medina
December 20, 2022
Worst car buying experience. They have lied since the beginning of the transaction & owe me money but do not return my calls anymore. Do not buy from them. They have lied since the beginning of the transaction & owe me money but do not return my calls anymore. Do not buy from them. More
by issachdez14
December 16, 2022
I was very impressed at the dealership. They were very professional and polite. Rick answered all my questions and did research when I asked for it. I'm definitely going back They were very professional and polite. Rick answered all my questions and did research when I asked for it. I'm definitely going back More
by dynamikejack
December 13, 2022
Whole purchase process was smooth. Working with Jacob was great, he answered any questions I had about the car and was willing to do set my mind at ease with buying the car all remotel Working with Jacob was great, he answered any questions I had about the car and was willing to do set my mind at ease with buying the car all remotely. Great place! More
by sgreensmg
December 13, 2022
This was an amazing job by and awesome salesman! Rick went above and beyond answering my many questions. He overcame all issues that popped up on the vehicle. Delivered free for my son who was stuck Rick went above and beyond answering my many questions. He overcame all issues that popped up on the vehicle. Delivered free for my son who was stuck without a vehicle. Cannot think of anything within Rick's control that could have gone better. He gave us a good price on a nice car! Wish it had 2 keys but again that was not on Rick. Dealership is nice as well. Spoke with Simone on first call and she answered my questions and assured me from the start that they would take good care of us, and they did! Highly recommend this dealership and if ever in need again Rick will be my first call. More
by c.eilerts
December 13, 2022
Easy to work with bought a vehicle site unseen had it delivered. Paperwork was quick and easy delivered. Paperwork was quick and easy More
by southtroll
Employees Worked With
December 08, 2022
Very great experience again. Can say enough good things about Randy. He is a class act and is easy to work with. Can say enough good things about Randy. He is a class act and is easy to work with. More
by jbblizzard
December 08, 2022
We purchased a card that we had to wait a week to get being told they were fixing a low tire sensor, a week after purchasing that light started coming back on. Then we were told they would mail the spare being told they were fixing a low tire sensor, a week after purchasing that light started coming back on. Then we were told they would mail the spare key and license plate… when nothing came in the mail we called and they then mailed the plate but said the keys were lost. We have called a couple times after and they continue to say “we will look into it” but we never hear back. The people are nice on the phone but it seems like we have been lied to and not treated like a valued customer. They continue to say they will call back, but do not. More
by Private
Employees Worked With
December 06, 2022
Very knowledgeable in the used automobile Industry. Had a great experience with Rene. Definitely appreciated the attention to detail and they gave us the most ideal price for our trade-in. So excited t Had a great experience with Rene. Definitely appreciated the attention to detail and they gave us the most ideal price for our trade-in. So excited to be cruising in my new Cadillac SRX for Christmas. That all wheel drive vehicle will definitely make it easier for my trips down back roads to home daily. Thanks again for all of your knowledge and expertise! More
by amysue.hill
December 05, 2022
Excellent honest dealership. Randy’s demeanor is genuine, kind, and professional to ensure I was happy with my vehicle. Randy’s demeanor is genuine, kind, and professional to ensure I was happy with my vehicle. More
by Bev Nettles
Employees Worked With
