Motorcarsonline.com Kalamazoo

Buyers beware! !! We recently picked up a used Jeep Wrangler from George over at Motorcars of Kalamazoo. First of all, we had to wait almost 2 weeks in order to get !! We recently picked up a used Jeep Wrangler from George over at Motorcars of Kalamazoo. First of all, we had to wait almost 2 weeks in order to get the vehicle because George said that it was getting detailed and inspected by their team. He told me that during the inspection their team found some issues with the brakes and steering which took several more days to get fixed. We ended up buying the vehicle and once we drove it home, that’s when all of the issues began of course. Hitting a small bump caused the vehicle to pull tremendously. The ABS light turned on and the ABS started to engage while driving which is very unsafe. We live 90 minutes away and so I didn’t want to drive it back to the dealership to have them look at it again for god knows how long, so I brought it into my trusted mechanic to have them take a look. They found that the vehicle had a broken tie rod in the front and another one that was extremely loose. The brakes in the rear were seized. The ABS sensors in the rear were not working and the rear axle had major damage and needed to be fully replaced. What was crazy is that all of the issues that were found were things that his team was supposedly working on for almost 2 weeks… I had my mechanic start fixing the issues and texted George to let him know about the damage that was found. He apologized and asked that I send him the bill afterwards so that they could help me out. I sent him the bill and they responded by saying that they aren’t willing to do anything. Keep in mind this all happened within the first few days of owning the vehicle. So over $3,000 later, our vehicle is not road worthy. I would strongly encourage you to take your business elsewhere. These guys are shady and dishonest. George, you should be ashamed of yourself! More

Awesome customer experience at Motor Cars of Kalamazoo. George, Jennifer and Evan were fantastic to work with and very knowledgeable which made my car buying experience easy peasy! I will definitely be bac George, Jennifer and Evan were fantastic to work with and very knowledgeable which made my car buying experience easy peasy! I will definitely be back and highly recommend checking them out if you’re in the market for a new vehicle. More

Went to go look at cars and ended up getting my Jeep! Thanks to George for taking his time and being very helpful and patient with us. Very nice employee’s!! Thanks to George for taking his time and being very helpful and patient with us. Very nice employee’s!! More

Great experience with George and his team. It’s obvious he truly cares about his customers. Would highly recommend Motorcars for your next purchase. Jennifer in finance was also great to work It’s obvious he truly cares about his customers. Would highly recommend Motorcars for your next purchase. Jennifer in finance was also great to work with. More

George was AMAZING! Incredible help and very responsive! Jenny was amazing too! Super quick purchase and very very happy with my new car! Incredible help and very responsive! Jenny was amazing too! Super quick purchase and very very happy with my new car! More

George was very helpful and was very nice and understanding. He got me my dream car and did very well managing us and everything else he had going on. Was very impressed and happy with his servic understanding. He got me my dream car and did very well managing us and everything else he had going on. Was very impressed and happy with his services. More

No pressure sales at this place. George and Jennifer very easy to deal with. Nice car for a reasonable price George and Jennifer very easy to deal with. Nice car for a reasonable price More