Motorcars of Atlanta
Atlanta , GA
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Bart A Worked with Bart. He was honest and thorough. Would definitely go back. His ultimate objective is for both buyer and seller to make a deal that mak Worked with Bart. He was honest and thorough. Would definitely go back. His ultimate objective is for both buyer and seller to make a deal that makes everybody happy. More
Employee took car home overnight that was in for service In Oct 2014 I took my car in for simple, routine service work at MCG, a 3.5 hr drive one way from my home. I returned when they said my car was ready In Oct 2014 I took my car in for simple, routine service work at MCG, a 3.5 hr drive one way from my home. I returned when they said my car was ready. But MCG had failed to complete the work so they offered to pick the car up the next week and finish the work. A problem occurred and they offered a solution. Good business so far. They sent their employee Uriah Cox to pick up the car. I asked him to stay within 5 mph of the speed limit and to be courteous (they had been too "economical" to send a flatbed). Unknown to Mr Cox, I had a GPS tracker in the car. The next day my email was full of excessive speed warnings from the tracker. Mr. Cox had exceeded 90 mph many times on the drive back to Atlanta, which is largely 2 lane roads roads through small towns and foot hills. Far worse, though he should have had my car back to the dealer by 4:30 pm or so and he didn't show up at MCG UNTIL THE NEXT MORNING about 6:30 am!!!! They said their service advisor, Krystal had told him to take it home. Believe it or not, this guy still has a job there! But they say they fired Krystal. I found 3 wheels damaged on my car when I picked it up a few days after Mr. Cox had romped around with it. My initial meeting with Brandon, the GM was far from satisfactory. Then after less than a week of highway driving, my brand new $2,000+ Pirellis were wore down to the belts on the inside edge of the rear tires. I had paid MCG to install these after Mr. Cox's overnight joy ride. Did I mention the car now drove very poorly and pulled to the right? They had the decency to pick the car up this time with a flatbed. Then they kept my car until January 2015, performing about 8 alignments- all the time telling me nothing happened to the car while their employee enjoyed it. All the alignments were supposedly due to employee mistakes, lift issues, miscalibration of the machine, ya da, ya da...... So where do things stand? I have the car back but it now has a distinct vibration and is darty and unstable at higher speeds. They flat out refuse to make the situation right. Their solution apparently is to stick me with the problem and cost of fixing it or having to dump it and take the substantial financial loss. In my opinion MCG failed miserably in keeping my car secure while in their custody. That was forgivable. Then they failed far worse in not taking responsibility for the consequences. That is not forgivable. It is also very poor business. I had just wanted an oil change, new tires mounted, an inspection and minor warranty work on the radio. Now I have to go to the significant cost, time and trouble to hold them accountable for their failure to do the right thing of their own free will. More
I had been looking for a used BMW for a few months when a friend let me know about Motorcars of Georgia. The dealership is gorgeous and with such high- end cars there, I thought that whatever they had that I friend let me know about Motorcars of Georgia. The dealership is gorgeous and with such high- end cars there, I thought that whatever they had that I would be interested in would be overpriced and out of budget for me. I initially met Eric on his way out the door and he introduced me to Brandon who was the nicest and most knowledgeable car salesman that I have ever worked with. He seemed to genuinely care about what I was looking for instead of trying to push me into something that I wasn't. Within a week he found me exactly what I wanted and I am thrilled to say that it was at a better price than I had been finding even with private sales. I have since referred 2 friends of mine to Brandon to purchase their new cars as well. When I am ready to buy another car, I am going to Motorcars of Georgia first. More
Sales staff is very good. Interactions with Ed Bolian and others was professional. However, when purchasing a high end car (e.g. McLaren MP4-12C), certain service elements should be aligned. Motor Cars of Go others was professional. However, when purchasing a high end car (e.g. McLaren MP4-12C), certain service elements should be aligned. Motor Cars of Goergia placed high end car purchasers in Smart Cars covered with their advertisements. I discussed with them that a dealership selling cars of this caliber must align service in a fashion that respects the car makers they represent, the clients, and the staff who work hard to develop professional relationships. They responded to my concerns by telling me that they are changing this policy. I believe that this will be a productive change and look forward to the implementation of this policy. More
I purchased a used BMW 328i in 2000 and then a M5 in 2009 from Motor Cars of Georgia (MCoG) and they are the only dealership I will buy a car from in the future based upon a long-time relationship of trust a from Motor Cars of Georgia (MCoG) and they are the only dealership I will buy a car from in the future based upon a long-time relationship of trust and integrity. From the sales floor to the parts and service department, I've had not only the best buying experiences, but I trust their service department and Brian who heads up service more than anyone else to touch my car or offer advice/suggestions. More
I recently purchased a new 2013 Aston Martin from Brandon and Ed. Both were very professional, courteous, and knowledgeable about the brand. In addition, I received a great deal! I highly recommend Moro and Ed. Both were very professional, courteous, and knowledgeable about the brand. In addition, I received a great deal! I highly recommend Mororcars of Georgia and plan on doing future business with them. Bill More
I received extremely good treatment from beginning to end. Knowledgeable sales staff and service personnel who were very responsive. No reservation in highly recommending this dealership. end. Knowledgeable sales staff and service personnel who were very responsive. No reservation in highly recommending this dealership. More
Brandon was the most attentive sales person I've ever dealt with in my car buying history. I will never shop anywhere else for another car. These guys made the process easy and I'll definitely refer them dealt with in my car buying history. I will never shop anywhere else for another car. These guys made the process easy and I'll definitely refer them to anyone else in the market. More
The BEST car buying experience I have ever had……and I have purchase SEVERAL cars in my time…I will never purchase another car anywhere else. have purchase SEVERAL cars in my time…I will never purchase another car anywhere else. More