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MotorWorld Toyota - Service Center

Wilkes-Barre, PA

2.8
66 Reviews

66 Reviews of MotorWorld Toyota - Service Center

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April 26, 2018

Very helpful and courteous personnel. Person was helpful and provided all answers to my questions she advisedd me that a part was ordered and advised me of a time frame for arrival . She w More

by Toyato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None, Angel Rennick
Apr 27, 2018 -

MotorWorld Toyota responded

Toyato, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2018

Always professional As a multiple vehicle owner of motorworld products I am very pleased with their service.Service and tire specials are needed more frequently for my Ra More

by RamBigHorndriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rennick
Apr 26, 2018 -

MotorWorld Toyota responded

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Toyota! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2018

Motorworld always goes above and beyond the other guys.. I have bought 3 Tacoma’s in a row from motorworld and I’m sure I will be back for more. I have never felt uncomfortable anytime I ever been there. And More

by Jpad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie McQuillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Edwards, Angel Rennick, Albert D'Aurizio
Apr 24, 2018 -

MotorWorld Toyota responded

We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, MotorWorld Toyota

April 20, 2018

Maintenance Good service, pleasant representativ, nice waiting room. Pick up at mall was appreciated. Key replacement program needs some work and better explanati More

by Johnv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Great service by Angel, Angel Rennick
Apr 23, 2018 -

MotorWorld Toyota responded

Hello John, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2018

Highlander serviced Angel was my service advisor and she was very energetic, friendly and greeted me with a very friendly smile. What a pleasure to have greeting me at 8 More

by Frank1327
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rennick
Apr 23, 2018 -

MotorWorld Toyota responded

Hi Frank, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

April 18, 2018

Friendly, courteous and willing to help Needed tires alignment, state inspection and exhaust pipe replaced. Quoted me price and didn't do anything without my ok. Car was finished by the prom More

by Kathy H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Corday
Apr 23, 2018 -

MotorWorld Toyota responded

Hi Kathy, thank you so much for your positive comments about MotorWorld Toyota! We can't wait to see you again, have a great day.

April 15, 2018

Service Dept The service was quick and the young lady who to care of me was professional and courteous. I wish I knew her name, it was Saturday morning 4/14/18. Sh More

by Niles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rennick
Apr 16, 2018 -

MotorWorld Toyota responded

Hi Niles! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, MotorWorld Toyota

April 11, 2018

Oil change Angel and Mike were awesome! The technician, to put in a nice way, shouldn’t be allowed to work on a tricycle! Thank you again. More

by JakeCic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike service manager , Angel Rennick
Apr 13, 2018 -

MotorWorld Toyota responded

Thank you for taking the time to leave us this detailed review. We appreciate all constructive feedback, as we are always looking for ways to improve our services. We hope to be of service to you again in the future. Best wishes, MotorWorld Toyota

April 09, 2018

Service experience Jonathan and the mechanics whose name I don’t know provided excellent services . Please appreciate the mechanics who are behind the scene also. Than More

by Grateful 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda from Shuttle services who has alway provided the excellent services so as the both the shuttle drivers who dropped me of when I left the car for the service and pick me up when car was ready, Johnathan Corday
Apr 11, 2018 -

MotorWorld Toyota responded

We're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 05, 2018

Motorworld Toyota service Always a great experience working with angel as my service advisor. Friendly, knowledgeable, courteous and attentive to the service I would like and More

by Nm91735
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rennick
Apr 10, 2018 -

MotorWorld Toyota responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. We look forward to your next visit! Take care!

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