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MotorWorld Toyota - Service Center

Wilkes-Barre, PA

2.8
66 Reviews

66 Reviews of MotorWorld Toyota - Service Center

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July 13, 2020

no good I went in to get a aftermarket part put on n this guy was a total jerk i would not recommend going to him he told me if i wanted that i should go n ta More

by 2009johnab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Albert D'Aurizio
Jul 29, 2020 -

MotorWorld Toyota responded

We appreciate your feedback about MotorWorld Toyota and take every review seriously. Our Service Manager, Mike Gyory, would like to respond directly to you regarding this situation, but unfortunately we cannot determine your contact information under the moniker “2009johnab.” We ask that you please contact Mike directly at 570.821.3758 or Mgyory@MotorWorldGroup.com so that he may address this situation. Thank you.

May 13, 2020

I had a service on May 11. My service provider was courteous and informative. I was in and out quickly, about 80 minutes. The service department was well arranged for my safety during the pandemic. Th More

by tkane1618
Recommend Dealer
Yes
Employees Worked With
Angel Rennick
May 14, 2020 -

MotorWorld Toyota responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again! Take care!

May 09, 2020

Fast service As always, on time and done right at the right price. I drop off in the AM, get a shuttle ride to work and back and of I go. More

by bink1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert D'Aurizio
May 11, 2020 -

MotorWorld Toyota responded

Hi Bink, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

April 03, 2020

THE BEST OF THE BEST When I bring my truck in they always great me with a smile. The work is always completed on time and the price is always fair. One of the reasons and More

by ronpluck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert D'Aurizio, Angel Rennick
Apr 04, 2020 -

MotorWorld Toyota responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 02, 2019

Great service. Super friendly I wasnt even out of my car when Albert met me. He had everything ready. Escorted me to the waiting room. Returned sooner than i expected, still More

by Highlander2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert D'Aurizio
Oct 04, 2019 -

MotorWorld Toyota responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

January 17, 2019

Great service Service completed extremely fast as always. Angel does a great job and is very helpful. I always go to motor world Toyota for great service. More

by kbosek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rennick
Jan 21, 2019 -

MotorWorld Toyota responded

Hi! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

May 14, 2018

Recall Excellent rating. Took me in 15 minutes early and was done 2 hours later, just like the young lady told me it would be. Have never had any problems he More

by Del
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rennick
May 17, 2018 -

MotorWorld Toyota responded

Hi Del, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 12, 2018

Great service This is a great place to get service done. I own 2 Toyota’s and they get me in and out quickly. Angel is a pleasure to deal with. More

by Trdtacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rennick
May 14, 2018 -

MotorWorld Toyota responded

We are so happy to read such a great review about MotorWorld Toyota! If you have any further questions, please don't hesitate to reach out! Take care!

May 01, 2018

Tundra Good price on 2018 Tundra sales person strives to get you a good deal . Friendly and professional staff both at sales person and service team. More

by Godslove44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Von Poppe, Angel Rennick
May 04, 2018 -

MotorWorld Toyota responded

Reviews like this give us motivation and help us ensure we provide high-quality care! Our staff is dedicated to getting our customers the best deal. Feel free to reach out to us if you need anything. Have a wonderful day!

April 30, 2018

2011 Tacoma Routine maintenance. About a 20% improvement from past experiences. The girl who waited on me was very nice & polite & helpful. I cant say that about More

by muzzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Kampas, Angel Rennick
May 01, 2018 -

MotorWorld Toyota responded

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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