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MotorWorld Toyota
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Overall the experience was good. Mia and Jay made it very easy and comfortable to purchase my Toyota Rav.4 So far, I am very pleased with my vehicle. Mia and Jay made it very easy and comfortable to purchase my Toyota Rav.4 So far, I am very pleased with my vehicle. More
When I was purchasing my new Toyota, I immediately wanted to work with Chloe based on her past reviews, as well as her reputation. Her service, communication, recommendations, answering of questions, and exp to work with Chloe based on her past reviews, as well as her reputation. Her service, communication, recommendations, answering of questions, and expertise were extraordinary, as well as post-sale follow-up. My vehicle was still in-transit when reserved, but Chloe kept me updated every step of the way, and did an amazing job guiding me through the process, prepping the vehicle for delivery, and walking me through the features upon delivery. I also want to say, Chloe's attention to all her customers is exceptional. I would recommend Chloe and the team at Motorworld Toyota to anyone who is looking to purchase a vehicle. More
One usually leaves a review after a positive experience after purchasing a vehicle from a dealership. I'll start by saying that I didn't purchase a vehicle from this dealership. There was a car I was very after purchasing a vehicle from a dealership. I'll start by saying that I didn't purchase a vehicle from this dealership. There was a car I was very interested in however, for reasons having nothing to do with the dealer or sales rep, I decided to cancel my order. That said, my experience was a great one! I was working with Chloe Kotzer on the deal. Chloe is a pro in every aspect of the word. Traits that come to mind are kind, thoughtful, knowledgeable, and she possesses a great sense of humor. She was more than understanding about my interest and then with my reasons for cancelling. She's the best! And as she is a representative of MotorWorld I have to believe the dealership is top-notch too. You want to purchase a vehicle? Look no further than MotorWorld and working with Chloe. You won't be disappointed! More
This dealership use to be synonymous with "quality. " No more. No excuse for horrible experience due to low staffing from covid. Velazco, while pleasant, completely wasted 2 hours of my time then sen " No more. No excuse for horrible experience due to low staffing from covid. Velazco, while pleasant, completely wasted 2 hours of my time then sent me to another department that denied what Velazco indicated. That department was even worse; not returning phone calls, not honoring what Velazco stated, and not having the car repair completed on time as stated. We would never, ever recommend Motorworld to anyone. More
Friendly,helpful and informative Made it very easy with little stress With all the options to choose from little stress With all the options to choose from More
Wonderful service and I love my new car and had a great experience with the staff experience with the staff More
Mia was great to work with and was ready to serve us as we got out our vehicle very informative and so was everyone else was best place to buy a car and was hassle free appreciate doing our business there we got out our vehicle very informative and so was everyone else was best place to buy a car and was hassle free appreciate doing our business there thank you Mia!!! More
Smooth and fast purchase transaction. Given the market conditions, purchase price negotiation was fair to both parties. Given the market conditions, purchase price negotiation was fair to both parties. More
Not only was Mia very helpful, but she walked me through everything in a detailed manner that was very insightful and explained clearly, and she went above and beyond to get me where I needed to be with pur everything in a detailed manner that was very insightful and explained clearly, and she went above and beyond to get me where I needed to be with purchasing this new vehicle couldn’t ask for a better sales person. We need more people like that. In this line of business some people just don’t wanna work with you and some people do because they want to get the job done and they make their customer a priority. Thanks again the dealership was awesome and a huge inventory of products for any type of car buyer for the flavor they’re looking for. More