MotorWorld Toyota
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Juan was so welcoming and helpful and I never felt pressured. I came in just to test drive a 4 Runner and left with my dream car! Juan made my first Toyota experience super easy, enjoyable, and memora pressured. I came in just to test drive a 4 Runner and left with my dream car! Juan made my first Toyota experience super easy, enjoyable, and memorable! More
The 2024 RAV4 XLE Hybrid we just purchased from Motor World is our third vehicle from this dealership. Corinna Kishbaugh was our sales person and she was very helpful in making our choice and after the World is our third vehicle from this dealership. Corinna Kishbaugh was our sales person and she was very helpful in making our choice and after the purchase she was helpful in setting up the features of the vehicle. All of the employees, Corrina, Marge, Greg and Jay, we had the pleasure of working with were considerate of our needs and made the buying experience stress free. More
Walked in with no appointment- test drove, reviewed, and purchased a car in 2 hours. The process was as easy as possible and everyone was very helpful along the way. purchased a car in 2 hours. The process was as easy as possible and everyone was very helpful along the way. More
I’ve been there for two car purchases and both times were very pleasant Greg always comes through fast and efficient very pleasant Greg always comes through fast and efficient More
Great customer service. Understands the customers needs. Worked to make it right to get the deal done!! Understands the customers needs. Worked to make it right to get the deal done!! More
DO NOT BUY THEIR EXTENDED SERVICE PACKAGE! !!! I bought an extended package for $249.00 up to 45,000 miles. I set up the appointment online with an online Rep. I drove 45 minutes the next day f !!! I bought an extended package for $249.00 up to 45,000 miles. I set up the appointment online with an online Rep. I drove 45 minutes the next day for my 45000 miles and once there the guy at the counter told me I had gone over because it expired at 45,000 miles. I was never told this by the guy that was so happy when I said yes to the extended service package and was not told by the rep that set it up either. If the team is not trained to sell something do not sell it. I WILL NEVER NEVER DO ANY BUSINESS WITH MOTORWORLD AGAIN . THEY COULD HAVE HANDLED IT BETTER AND DECIDED TO BLOW ME AWAY. More
Great staff not pushy. Clean establishment and ease of the transaction. I don’t think I need to say more Clean establishment and ease of the transaction. I don’t think I need to say more More
Our usual salesperson was not not available, but Travis stepped in and did an outstanding job taking care of our needs. He displayed a sense of vehicle knowledge and professionalism that made us extremely stepped in and did an outstanding job taking care of our needs. He displayed a sense of vehicle knowledge and professionalism that made us extremely comfortable with our purchase decision. Travis is a great addition to the Motorworld sales team. Thank you. More
I bought a used 2024 Toyota Highlander Grande with under 3,000 miles on it an am happy with the car, but the car did not have a manual with it. I thought it would be easy, buy the salesman never returns my 3,000 miles on it an am happy with the car, but the car did not have a manual with it. I thought it would be easy, buy the salesman never returns my calls and it seems they just don't care now that the car has been sold. Either a big form of pass the buck is happening or it is just incompetence, but it is verey annoying. More
Travis was a pleasure to deal with. He was very kind and got all answers we needed, especially dealing with all the new technology on our Rav 4. His manager Jay was great to work with He was very kind and got all answers we needed, especially dealing with all the new technology on our Rav 4. His manager Jay was great to work with also. We would highly recommend stopping in and seeing Travis More