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MotorWorld Toyota
Wilkes-Barre, PA
1,092 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,092 reviews
July 06, 2022
Absolutely terrible experience with this dealership. Contacted Motorworld days after purchasing my vehicle and didn't receive a response from their great sales and service team for 3 days. No one ther Contacted Motorworld days after purchasing my vehicle and didn't receive a response from their great sales and service team for 3 days. No one there is honest and could care less about you after they sell you a car. They left me without A/C in a brand new vehicle (7 miles) and they blame supply chain and offer no help or solution. Over a month and counting with no A/C, but they just keep saying be patient. Asked for a loaner vehicle in the meantime - "no". No solutions other than sorry. Then when I take it to another Toyota Dealership (you know, one that calls customers back), they then wash their hands of the issue. I will never purchase another vehicle from any motorworld dealership, the service is ABSOLUTELY TERRIBLE! What a joke of a dealership! Then they go on FB and post lies about the interaction. More
by Hybrid Fail
June 30, 2022
I can't speak for the dealership itself, only the service Dept, Service Advisors and the Service Manager Mike Gyori. Any time I have delt with them they have been very Polite and Professional. Mike himself h Dept, Service Advisors and the Service Manager Mike Gyori. Any time I have delt with them they have been very Polite and Professional. Mike himself has been a great help to me and my 2007 Toyota Tundra Crew Max with 219,000 miles on it. He listens to my requests and gets me the best price he can. Work is always done on time. If I need a Loaner they usually have one available. Highly recommend this Service Dept and Staff. Mr. Gyori is the best you can get. Ken Knies More
by jerseybear86
June 29, 2022
I was looking for a specific color that was not available but got too good a deal on another with my trade-in that I couldn't turn down. Very happy with our new Camry SE. A good experience that I hope to r but got too good a deal on another with my trade-in that I couldn't turn down. Very happy with our new Camry SE. A good experience that I hope to repeat in the future. Thank you! More
by hpsilhouette
Employees Worked With
David DeStefano, Gino Marinelli
June 27, 2022
I want thank Jay Thomas especially for all the help he give me in purchasing my Tacoma and also Robert Solvik he was extremely helpful in my purchase. David DeStefano was also great to work with. Than give me in purchasing my Tacoma and also Robert Solvik he was extremely helpful in my purchase. David DeStefano was also great to work with. Thank you Butch H. More
by oobutch54
June 27, 2022
Motorworld was such a great experience for leasing my next car! All the staff went above and beyond to make sure everything went smoothly. I was so impressed with how quickly my new car came in and was r next car! All the staff went above and beyond to make sure everything went smoothly. I was so impressed with how quickly my new car came in and was ready for me to drive home. Greg, David, and Chloe were a pleasure to work with. Chloe was especially helpful answering any questions that I had about the vehicle and her communication with me was spot on. Highly recommend working with Chloe for your next car at Motorworld! More
by ronelle.nemshick
June 24, 2022
If you are looking for a car especially a Toyota ask for Robert Slovik. He was extremely helpful with all of our questions and concerns and helped us leave with a new Toyota Rav4. The rest of the staff were Robert Slovik. He was extremely helpful with all of our questions and concerns and helped us leave with a new Toyota Rav4. The rest of the staff were friendly and knowledgeable. Robert made the entire process easy. I highly recommend working with Robert when you are purchasing a new Toyota! More
by Natnat0308
Employees Worked With
Jenni Huston, Robert Slovik
June 22, 2022
Rob Slovik was excellent to work with. Everyone I talked to during the course of my buying experience were professional throughout. Everyone I talked to during the course of my buying experience were professional throughout. More
by Aaron
Employees Worked With
Robert Slovik, David DeStefano, Israel Tavarez
June 16, 2022
Christian was extremely helpful, polite, and honest. He took his time with me confirming my appointment, answering my questions, and helping me learn to locate my own car's VIN number. Some of my questi He took his time with me confirming my appointment, answering my questions, and helping me learn to locate my own car's VIN number. Some of my questions were complicated but he put in the time and effort. Not only was he knowledgeable enough answer all of my questions, but he went above and beyond offering the option to contact him if there are any complications at my appointment or if I need help in the future. I will always recommend contacting Christian. He is personable and reliable. More
by KittyP
Employees Worked With
Christain Evancho
