MotorWorld Toyota
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Everyone and anyone jumped thru hoops when I was buying the vehicle. The sales/new purchase experience was better than my last vehicle purchase that was a Chevy. The ratings i gave on the form are for se the vehicle. The sales/new purchase experience was better than my last vehicle purchase that was a Chevy. The ratings i gave on the form are for service and support after the deal was signed. Simple stuff.. They have this website where you can shop for accessories and submit questions and schedule install. Well lets just say that it never happened. I then send the info to the accessories mngr by email and my sales man letting them know of the issue with the website... and as of date 2 months later I heard nothing. No contact, no reply, no nothing. I work late shifts and am unable to call during the day so email contact is how I do everything... no problem getting quotes and the such for the purchase but not so friendly or even a second thought after the sale. Sady, I have all maintenance, service and other purchases/upgrades done at another dealer that is over 20 minutes away. Even tho I did not buy the car with them, they treat me like a vip customer. This is the first and last time I will ever purchase or deal with motorworld. Buyer beware!!! More
One of my friend who had also purchased a car from motor world had recommended me the place..the dealership is huge and there are a wide variety of cars to choose from.I had a nice experience !!!I would rec world had recommended me the place..the dealership is huge and there are a wide variety of cars to choose from.I had a nice experience !!!I would recommend people to get their cars from motorworld More
My salesman was James Reese. He helped me with the My salesman was James Reese. He helped me with the following: 1-Got me a new lease on a Toyota Camry 2- The price could have been better but My salesman was James Reese. He helped me with the following: 1-Got me a new lease on a Toyota Camry 2- The price could have been better but it was ok, I have to pay $336 a month. 3- He got me the color that I liked, Dark Gray. I have been driving a chevy Impala, the car is not as big as that one but it is ok. If you have any questions please call me 570-817-3478 Syed M. Jeelani More
The sales consultant was very professional and friendly. Right from the initial contact with the internet sales department everyone that I had contact with in the process of leasing the 2010 Corolla was exc Right from the initial contact with the internet sales department everyone that I had contact with in the process of leasing the 2010 Corolla was excellent. When it is time for another vehicle, Motorworld will be the first place I go. More
I'm a person of few works. I don't know how many ways I can praise the people who took care of us in a professional and timely manner. The only complaint I have is with this type of survey where my abilit can praise the people who took care of us in a professional and timely manner. The only complaint I have is with this type of survey where my ability in 250 characters or more, have to explain why the sales person with whom I've dealt did an outstanding job of showing us a car we liked, took us for a test ride and explained all the features and sold us on the idea of leasing this particular car. I don't know how many more hoops I have to jump through to convince you that I was very happy with and I rated them,the salesperson and the person who wrote up and processed all the paperwork needed to complete this sale, very high. From 1 to 10 with 10 being the highest, I rate them both a 10. For you and this silly survey because I have to register with you to complete my review I give you a 3( very low ), I'm not happy with this tactic. I do not wish to participate in your registration nor facebook nor twitter - so please don't ask, Please let me enjoy my new car in peace, thanks, Ross. More
I took my time in purchasing my new 2010 RAV 4 and went to both Motorworld and another local Toyota dealer. There was no real comparison between the two, I quickly decided that MW was the much better deal to both Motorworld and another local Toyota dealer. There was no real comparison between the two, I quickly decided that MW was the much better dealership, hands down. I went in, met Omir and we began discussing what I was looking for and what was available (I had done a lot of research on the Toyota website as well as Consumer Reports) and he walked me through what models were in stock and we discussed prices. He was very upfront and fair. He made me a very fair offer for trade on my 2001 RAV and we shook hands. No games and no xx. The additions offered in the price were great. I chose my vehicle off the lot as it had all but one minor item (alloy wheels which are not available on that particular model)I wanted and the price was very fair. They needed the rest of the day to prep it as it had just came in so I returned the next day to take delivery. That was not a problem as I was ready to wait weeks if necessary for a 2010 to come in from overseas. Barbara in the parts department was very nice and handled the additions to my new vehicle very efficiently. The process took less than 30 minutes and I am very pleased. Overall I am very happy with my whole experience at MW and have been suggesting them to my friends. I would have no qualms about returning there when I need another vehicle. More
When I was considering the purchase of a 2010 Toyota Prius, I was actually dreading the thought of going to the dealership in my area because I knew that they would be trying to squeeze the most money o Prius, I was actually dreading the thought of going to the dealership in my area because I knew that they would be trying to squeeze the most money out of me with their sales "techniques" I wished that I could just go into a dealership and purchase a car just as you would purchase a new computer or camera. But I summoned up my courage and went to a few dealers in my area only to find that they were still using the old techniques of squeezing the potential customer for the most profit and I was completely turned off to the idea of buying a new car. Then I remembered the pleasant experience I had with the purchase of my 1st Prius at Motorworld in Wilkes Barre, PA, about a 2 hour drive from my home in NJ. I contacted them via E-mail and was pleasantly surprised to get a straight-forward quote on the model I wanted with no add-ons or that phony routine of "checking with my manager". I spoke with Alyssa Giarratano via E-mail and on the phone and made my decision to buy my car from Motorworld. When I picked up the car, everyone was pleasant and respectful including the person I had to pay! There was no pressure to buy extras for the car and I was on my way back home with a new car and a happy dealer experience. Just what I was hoping for! More
Friendly greeting Not pushy Showed a variety of Friendly greeting Not pushy Showed a variety of autos for our budget Explained in detail about the car we purchased (both George, the salesma Friendly greeting Not pushy Showed a variety of autos for our budget Explained in detail about the car we purchased (both George, the salesman, and also the Toyota General Manager The individual in charge of final paper work was friendly and made some recommendations that we purchased to protect the car finish. George explained the value of the tire and hub cap wheel protection policy, which we purchased. This is about the fourth or fifth car we purchased from Motor World and again was very happy with our experience. The service department is also great. More
Everyone in Sales was friendly and really worked to get you the car that was right for you. They did not pressure you to buy something that was not a good fit for you. They (Tony)also took the time to real you the car that was right for you. They did not pressure you to buy something that was not a good fit for you. They (Tony)also took the time to really show me the ins and the outs of all cars I was comparing. For once I liked the car salesman and really felt like he had my best interest in mind! More
I was very impressed with our overall experience. Nicole was great to work with. She did not pressure us into anything, rather, she listened to what we were looking for and answered all of our questions. was great to work with. She did not pressure us into anything, rather, she listened to what we were looking for and answered all of our questions. I would recommend Motorworld to anyone and look forward to continued business in the future. More