MotorWorld Lexus - Service Center

I recently had my Lexus serviced at Motorworld, and I had the pleasure of working with Dave, the Service Advisor. Dave provided an exceptional level of service from start to finish. He was attentive, knowled the pleasure of working with Dave, the Service Advisor. Dave provided an exceptional level of service from start to finish. He was attentive, knowledgeable, and truly cared about making sure my vehicle was taken care of. Dave took the time to thoroughly explain the service process, what was needed, and why it was important. His communication was clear and consistent, keeping me informed throughout the entire experience. I felt confident that my car was in good hands. What I appreciated most was Dave's honesty and dedication to customer satisfaction. He never tried to upsell unnecessary services and ensured that everything was done correctly the first time. My car was returned to me in excellent condition, and the whole process was smooth and hassle-free. If you're looking for a trustworthy and professional Service Advisor, I highly recommend Dave at Motorworld Lexus. He made my service experience stress-free, and I left the dealership knowing my vehicle was well taken care of. Thank you, Dave! More

At that dealership I have done all the maintenance on my vehicle since I bought it 3 years ago with only 20 thousand miles and it has been the best decision of my life. vehicle since I bought it 3 years ago with only 20 thousand miles and it has been the best decision of my life. More

Derek was super helpful and knowledgeable. Very patient and articulate. Helped me setup my 2021 Lexus GX 460. Very patient and articulate. Helped me setup my 2021 Lexus GX 460. More

Joel Newell has continually gone above and beyond to make sure we are satisfied. He is very concerned if there is a problem and solves it quickly and accurately with utmost professionalism. He is an asse sure we are satisfied. He is very concerned if there is a problem and solves it quickly and accurately with utmost professionalism. He is an asset to the dealership and a genuinely nice person. More

Marisa is by far an outstanding associate. She is always friendly and goes above and beyond to make sure your service appointment is done properly. She is an assist to Motor World Lexus. She is always friendly and goes above and beyond to make sure your service appointment is done properly. She is an assist to Motor World Lexus. More

I had an unfortunate accident while visiting friends in the Poconos. I had the car towed to Motorworld Lexus and even when the NX300h had to be transferred to the Collision Center, Joel Newell followed up the Poconos. I had the car towed to Motorworld Lexus and even when the NX300h had to be transferred to the Collision Center, Joel Newell followed up with me, Joel was professional and engaging. I would not hesitate to recommend Joel to any Lexus owner. By the way, I was a partner and General Manager of a Lexus dealership in Lawrenceville, NJ for 32 years, so I believe that I am qualified to write this review and recognize Joel's many positive attributes. Brian Bennett More

I was returning home to Maryland from upstate New York when my check engine light came on and my Lexus began performing erratically. When I arrived at MotorWorld Lexus, I was greeted by Joel Newell, who i when my check engine light came on and my Lexus began performing erratically. When I arrived at MotorWorld Lexus, I was greeted by Joel Newell, who immediately looked at my car, ran a diagnostic check, and got my vehicle into service… on a Saturday morning, no less. Throughout the service stop, Joel kept me well-informed, communicated with the technicians regarding my questions and concerns, and showed genuine concern for my car and for my trip home. He's a true professional and a great representative for both your dealership and for the Lexus brand. By the way, the problem wasn't with my Lexus but with a set of off-brand tires another dealer had placed on the car. Joel and the technicians correctly diagnosed the problem and had me back on the road in a timely fashion—and at a minimal cost. I can't thank you enough, Joel! And thanks also to the ace service techs at MotorWorld Lexus. Yours is the best dealership of any kind I've ever encountered. More

We started using Motorworld Lexus after numerous poor service at Leigh Valley Lexus. I wish we would have left Sooner! Wow, Motorworld Lexus has treated us like family! We Will be purchasing are next Lex service at Leigh Valley Lexus. I wish we would have left Sooner! Wow, Motorworld Lexus has treated us like family! We Will be purchasing are next Lexus from Motorworld! I have dealt with Marisa in service both times I have had service at Motorworld. She was very professional, courteous and informative. A Very good representative of Motorworld!! More

I have NEVER got the service anywhere else, like I am getting at MotorWorld. The Red Carpet service is wonderful and the drivers are always so nice. I do not need to worry about them taking advantage o getting at MotorWorld. The Red Carpet service is wonderful and the drivers are always so nice. I do not need to worry about them taking advantage of me when my Lexus goes in for service. I love that they call me and give me a report on my car once it goes through service. I would highly recommend MotorWorld to anyone!! They are all so nice to deal with! More

Had a fantastic experience buying my vehicle from Motor World Lexus. My salesman ,Brian Loftus was great to work with. Brian answered all of my questions and made car buying a worry-free experience. No d World Lexus. My salesman ,Brian Loftus was great to work with. Brian answered all of my questions and made car buying a worry-free experience. No drama, no hassle, no stress.I also feel that I got an exceptional value and was offered a high level of customer service. Jim Partington , sales manager & Bill Crockett, finance manager from Lexus certainly made my purchase very transparent and very welcoming from the minute I entered their showroom. Highly recommend going to Motor World if you're in the market for a new or slightly used vehicle. I’m 100% satisfied with my purchase and will definitely be back for future auto needs! Sandra Smith More