MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 462 reviews
I was returning home to Maryland from upstate New York when my check engine light came on and my Lexus began performing erratically. When I arrived at MotorWorld Lexus, I was greeted by Joel Newell, who i when my check engine light came on and my Lexus began performing erratically. When I arrived at MotorWorld Lexus, I was greeted by Joel Newell, who immediately looked at my car, ran a diagnostic check, and got my vehicle into service… on a Saturday morning, no less. Throughout the service stop, Joel kept me well-informed, communicated with the technicians regarding my questions and concerns, and showed genuine concern for my car and for my trip home. He's a true professional and a great representative for both your dealership and for the Lexus brand. By the way, the problem wasn't with my Lexus but with a set of off-brand tires another dealer had placed on the car. Joel and the technicians correctly diagnosed the problem and had me back on the road in a timely fashion—and at a minimal cost. I can't thank you enough, Joel! And thanks also to the ace service techs at MotorWorld Lexus. Yours is the best dealership of any kind I've ever encountered. More
My first visit there and it was fantastic! No pressure just informative and pleasant. We worked with Jonathan Gamble. He was kind, courteous, informative, considerate, and pleasant. He took us for a te just informative and pleasant. We worked with Jonathan Gamble. He was kind, courteous, informative, considerate, and pleasant. He took us for a test drive. He answered all our questions, and he was very patient. I feel I can contact him at any time in the future.I am in my seventies and I need a lot of help with technology and he surely knows it all! He is very happy to assist with any questions that I have. Thank you for having him there! More
We had taken our 2019 Mercedes GLC up for servicing and decided to check out what you had in Lexus. I had heard a lot of Great things about the Lexus that my wife and I decided to take one for a test dri decided to check out what you had in Lexus. I had heard a lot of Great things about the Lexus that my wife and I decided to take one for a test drive. That's all it took to sell us on the RX 350. My wife is thrilled with the car and so am I. Jan couldn't have been more informative about the car which made our purchase that much easier. Jan is definite asset to your fine organization who made our purchase that much easier............. More
The sales process was quick, easy and painless. Everyone was extremely friendly and helpful. Jan went over my new vehicle in great detail and made sure I left pleased with my new Lexus. was extremely friendly and helpful. Jan went over my new vehicle in great detail and made sure I left pleased with my new Lexus. More
It was satisfactory do business with you. I will recommend this dealership to everyone. We fell so confident at the time we got there and after. Thanks everyone recommend this dealership to everyone. We fell so confident at the time we got there and after. Thanks everyone More
We started using Motorworld Lexus after numerous poor service at Leigh Valley Lexus. I wish we would have left Sooner! Wow, Motorworld Lexus has treated us like family! We Will be purchasing are next Lex service at Leigh Valley Lexus. I wish we would have left Sooner! Wow, Motorworld Lexus has treated us like family! We Will be purchasing are next Lexus from Motorworld! I have dealt with Marisa in service both times I have had service at Motorworld. She was very professional, courteous and informative. A Very good representative of Motorworld!! More
Everyone in there so nice . Thank you and best service More
Best car buying experience I’ve ever had! Israel was the most informative and patient sales person I’ve ever had. So grateful for my amazing experience at motorworld because of him! most informative and patient sales person I’ve ever had. So grateful for my amazing experience at motorworld because of him! More
Great experience, Israel was an excellent sales person and Jim really made the paperwork go through very smoothly. Thank you both so much, I am very happy with my new UX! and Jim really made the paperwork go through very smoothly. Thank you both so much, I am very happy with my new UX! More
Fantastic team at Motorworld Lexus. Jan our salesperson provided the best customer service and Jim in the office made it possible to get the best deal for our trade. Enjoyable experience and we love the provided the best customer service and Jim in the office made it possible to get the best deal for our trade. Enjoyable experience and we love the new car. Thank you. More