MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This is a not incentivized review (unlike the others), Jonathan takes advantage of his customers. He is cocky, unwilling to meet the customer at their price point, and is unethical. Do NOT go here, it is Jonathan takes advantage of his customers. He is cocky, unwilling to meet the customer at their price point, and is unethical. Do NOT go here, it is only a matter of time before he is let go for treating others poorly. Hoping to speak to the GM tomorrow to discuss this further. More
Josh is extremely knowledgeable about the vehicle we bought. Josh is a very good salesman and did an outstanding job. bought. Josh is a very good salesman and did an outstanding job. More
I can't say enough about the service I have received from John Gamble. Having literally called 25 plus Lexus dealerships, John went above and beyond to help me with my situation and finding the right car for John Gamble. Having literally called 25 plus Lexus dealerships, John went above and beyond to help me with my situation and finding the right car for me and guiding me throughout the car buying process. Thank you for all your help! More
Big shout-out to Jonathan Gamble, for going above and beyond to find the perfect car for me! I am beyond thrilled with my new ride, and it wouldn't have been possible without his expertise and dedication beyond to find the perfect car for me! I am beyond thrilled with my new ride, and it wouldn't have been possible without his expertise and dedication. Thank you, Jonathan, for making the car-buying process so enjoyable and stress-free!" More
$500. 00 deposit never applied to sale and can’t get a confirmation of receipt. Dealership did a great job. Someone backed out of the 23’ Nori green 00 deposit never applied to sale and can’t get a confirmation of receipt. Dealership did a great job. Someone backed out of the 23’ Nori green, rx350h. My salesman called and asked if I was interested and ready to purchase? Sent deposit as Instructed only to find later the deposit never showed up in my sale paperwork. I contacted the salesman and finance guy and was told I would get a receipt showing the deposit returned to me. No receipt and no $500.00 as of today More
Jim & Blaize were pleasant and honorable salesmen to deal with. They found the hybrid model and color we wanted in a timely manner. They also gave us a fare trade in value. with. They found the hybrid model and color we wanted in a timely manner. They also gave us a fare trade in value. More
Great experience with Motorworld Lexus. Thomas was great to deal with, and very knowledgeable. They made me a very fair offer on my trade and also a good price on my new car. Thomas was great to deal with, and very knowledgeable. They made me a very fair offer on my trade and also a good price on my new car. More
Just purchased new the 2023 LX600 from Lexus Motorworld made this experience seamless and fun. Jan Intoccia was professional and went above and beyond for me to get the exact car I was looking for! Jan made this experience seamless and fun. Jan Intoccia was professional and went above and beyond for me to get the exact car I was looking for! Jan was amazing to work with. He has been working with my family for over 17 years and really made me feel comfortable and confident throughout the entire process. I am looking forward to enjoying our new car and sending more friends and family his way! Highly recommend working with Jan. Thank you. More
We just purchased a new car, Derak helped us a lot. He was a very nice and patient person, answered all questions about the new car, we will looking for him again if next time we need a new car. He was a very nice and patient person, answered all questions about the new car, we will looking for him again if next time we need a new car. More
Jim, I want to extend my deepest tanks and gratitude to Motor World Lexus, specifically Jonathan Gamble, for procuring a 2023 Lexus NX that met my personal needs. My Initial plans were gratitude to Motor World Lexus, specifically Jonathan Gamble, for procuring a 2023 Lexus NX that met my personal needs. My Initial plans were to acquire this SUV mid-2022. Covid significantly impacted the parts supply chain. During 2022, did numerous builds via the Lexus USA Website. Motor World was the sole dealer who contacted me to offer hope, encouragement and confidence that a NX350 would become available. Jonathan kept in close contact and provided timely updates on the NXs being planned for assembly. Finally, a match was made late December 2022 and the vehicle was delivered to Motor World. On February 21, Jonathan met me at home and personally drove me to Motor World to pick up and introduce me to my 2023 NX 350 AWD F Sport. Lexus has a reputation for excellence and quality in both product build and customer service. Motor World Lexus certainly met that standard. I am enjoying the vehicle. It is a gem, well-built and engineered. Thanks again to Motor World Lexus for making this happen. Paul M More