MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent purchasing experience. Sales Consultant and Sales Manager were very professional, and curious throughout the sales process. Owning the 2009 Lexus RX350 for the past three weeks has been has be Sales Manager were very professional, and curious throughout the sales process. Owning the 2009 Lexus RX350 for the past three weeks has been has been an awesome driving experience. Also the workmanship on the vehicle is excellent to date. More
Carlo Roccograndi is a gentleman,a true professional who is superb at his job. And what a wonderful human being. This is the 2nd lexus we bought brand new from him. Tom Casey handled our financing and wa is superb at his job. And what a wonderful human being. This is the 2nd lexus we bought brand new from him. Tom Casey handled our financing and was very nice. He answered our questions and explained our options and benefits. He was warm and caring. More
This is the second Lexus we have purchased through the excellent support of carlo roccograndi. What a gentleman and good man. He is so knowledgeable and gave us his honest opinions about purchasing a ve excellent support of carlo roccograndi. What a gentleman and good man. He is so knowledgeable and gave us his honest opinions about purchasing a vehicle. We trust him and felt very comfortable in his office. He gave us his undivided attention. We would recommend him to friends and have done so in the past. He is certainly a leader and 'gem' to your organization. We met Tom Casey for the first time and were very pleased with his assistance in financing our vehicle. Tom has a beautiful smile. We loved the pictures of his daughter on his desk. As we did in Carlo's office, we felt warmth and caring. Tom has the expertise to guide individuals through their options and benefits. He answered our questions and listened to us. The hours we spent with these two gentlemen were beneficial in helping us select what we wanted. And p.s., we had fun!!!!!! More
Dealer was friendly and answered any questions we had. Complied with every request. Easy to get into contact with and returned call within same day when unavailable when I called. Explained details of lex Complied with every request. Easy to get into contact with and returned call within same day when unavailable when I called. Explained details of lexus company and options available. Especially important was dealer said he is available for any questions I have after the purchase. Thank you. More
Carlo was an excellent sales person. He went above and beyond offer customer service. True Asset to the organization. Tom Casey assisted in processing my financial lease. He was extremely efficient, and beyond offer customer service. True Asset to the organization. Tom Casey assisted in processing my financial lease. He was extremely efficient, and very courteous. I will highly recommend Lexus dealership at Motorworld. Karen Murphy More
Jeff was great. He took the time to explain things well. He was not pushy. He was very thorough and well informed. He took his time with the test drive. We travelled about an hour and a half. He knew th He was not pushy. He was very thorough and well informed. He took his time with the test drive. We travelled about an hour and a half. He knew that we wanted to purchase the vehicle that day and Jeff did all he could to make that happen. I really appreciated his service. More
My experience was excellent in doing business with Motorworld. The sales representative, Jeffrey Evans was very knowledgeable and assisted me in my decision to lease a new Lexus. He was very pleasan Motorworld. The sales representative, Jeffrey Evans was very knowledgeable and assisted me in my decision to lease a new Lexus. He was very pleasant and friendly to deal with. He was also very accommodating regarding the delivery date of the car and was willing to work with me. I would certainly refer my friends and family to Jeff. I am very happy with the treatment that I received from Motorworld and love my new Lexus. I will definitely do business with Jeff again. More
This was an Excellent experience. I would definately recommend this dealership and Jeff Evans in the future to friends and family members looking to buy a new vehicle. Jeff was extremely informative, f recommend this dealership and Jeff Evans in the future to friends and family members looking to buy a new vehicle. Jeff was extremely informative, friendly, and great to deal with. I am extremely happy with my purchase and will definately do business with Jeff again! More
Pleasure doing business with Motorworld. Your sales associate was patient from my first visit when I needed to take a conference call which lasted about 1 hour. He continued to follow up with me tryin associate was patient from my first visit when I needed to take a conference call which lasted about 1 hour. He continued to follow up with me trying to find the car that I was looking for until I decided to just buy new. Very accomodating and a pleasure to work with. The other memebers of your staff were also very cordial in speaking with me while my deal was being done. Love the car, love the service! Thank you! More
I have been dealing with Motorworld / Aldo Franconi since 2000. I have purchased at least ten vehicles from him (Lexus, Mercedes Benz, Acura) including my latest acquisition (9-19-08) of a 2008 Acura T since 2000. I have purchased at least ten vehicles from him (Lexus, Mercedes Benz, Acura) including my latest acquisition (9-19-08) of a 2008 Acura TL. Since day one, Aldo has treated me with respect, efficiency and professionalism. He returns phone calls, is always pleasant and cordial and goes that extra mile to get the exact vehicle that I am looking for. He is not only extremely knowledgeable about Lexus products but other car makes and models as well. He keeps in contact with me during the transaction and follows up with me after the sale to assure my complete satisfaction. He is a true gentleman and an example of what every sales consultant should be. Without hesitation, I would highly recommend Aldo to anyone and everyone in the market for a new vehicle. More