MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Jan was just great- no pressure just accomodating your needs and speed to close. He is very knowledgeable, nothing was too much trouble and boy does he know his prodcut. Even after the sale Jan was always needs and speed to close. He is very knowledgeable, nothing was too much trouble and boy does he know his prodcut. Even after the sale Jan was always avaiable to help. Rick Osick the Lexus Manager was also vaiable and went out his way to try to meet any objections. It is a professional operation and Jan is a odel of professionalism. More
This place is awesome! We would have never thought we would be saying this about a car dealership, but our experience here was the most stress-free and pleasant transaction one could ask for. After horr would be saying this about a car dealership, but our experience here was the most stress-free and pleasant transaction one could ask for. After horrendous dealings with dealerships in NJ/NY, we decided to look outside our area (NJ). We corresponded w/ Maribeth from the internet sales and spoke w/ one of the salesmen, Jeff. We sealed the deal over the phone and decided to trek the 2.5 hours to PA. We were definitely hesitant due to our other dealings with the other dealers. However, once we arrived all our worries were laid to ease. Jeffrey is truly the utmost professional. He answered every question we had; he was very thorough and considerate. Not once did we feel like we were being scammed or cheated. Believe it or not, these guys were honest, straightforward and very efficient. They were very accommodating to all our needs. Thomas, the financial manager, was also very pleasant and made the paperwork a breeze. We never would have thought that we would get such a great deal on a car coupled with this great service. Thanks so much Jeffrey, Thomas, Maribeth and everyone at Motorworld. We will definitely do business again and we'll tell everyone that the drive is well worth the service. These guys are definitely the epitome of intergrity. Thanks again!!!! M and L mpw215@nyu.edu More
Walter is an excellent salesman. Courteous, knowledgeable, and honest. Although I have had numerous Cadillacs, because of the ride (suspension)I was looking for he convinced me to go with Lexu knowledgeable, and honest. Although I have had numerous Cadillacs, because of the ride (suspension)I was looking for he convinced me to go with Lexus. He was right. Walter has been my salesperson for several years and I know he would not give me a bum steer. The Financial Manager, whose name I cannot think of at the moment was very helpfull in preparing and providing the lease paper work. Very short wait and quickly handled. Explained in detail everything I was signing. More
My thanks to Jeffrey Evans for the exceptional service given to us as we purchased our first Lexus. Jeff was patient, working with us for most of the day, and thorough in helping us find the right vehicl given to us as we purchased our first Lexus. Jeff was patient, working with us for most of the day, and thorough in helping us find the right vehicle for our family. Jeff was sensitive to our financial budget and worked diligently to see our needs were met. Thank you, Jeff, for working with us, Lexus is fortunate to have you to represent them. More
After having been advised by Jeff Evans that I was approved for leasing a new Lexus LS250 on Tuesday, I visited the dealership on Friday unannounced. I expected to have a long wait however, I was ple approved for leasing a new Lexus LS250 on Tuesday, I visited the dealership on Friday unannounced. I expected to have a long wait however, I was pleasantly surprised to find out that Jeff would take care of me as soon as he finished with the customer in his office. I must tell you that if ever there was a more concientious, thoughtful, sincere professional than Jeff Evans, then I have yet to meet them. Lexus should be proud to have someone of his caliber as part of their family. Although, I had yet to make a decision on the car I wanted, he made my decision so much easier with his no pressure demeanor, fine wit and general... "the customer's well being" always in mind. I can without reservation tell you that I will be a Lexus Motorworld customer for many years to come thank's to Mr. Evans. Once the sale was consumated, he took the time to show me all the "in's and out's" of the vehicle and was angelically patient with answering any and all of my questions, however mundane they may have been. He made it a point to remind me that if I needed any other information or if he could be of any further assistance, not to hesitate to call. I cannot begin to tell you how gratifying it was to hear those words of comfort. I would also like to make mention of your finance manager, Thomas J Casey, another top notch professional who made the entire leasing experience a genuine pleasure. I will definitely inform all my family and friends of my outstanding, unsurpassed experience at LEXUS Motorworld. Be proud of what you are doing and keep up the good work. Yours truly, Richie & Soraya Montalvo More
Mr. Butcher was by far the most professional new car sales person I have dealt with in 40+ years of buying new cars(five from Motorworld). His pricing was fair and the deal was consumated with no back a sales person I have dealt with in 40+ years of buying new cars(five from Motorworld). His pricing was fair and the deal was consumated with no back and forth trips to his Manager. His description of after sale service from Lexus was consise and complete. He will be the employee we ask for in the future. More
Aldo Franconi has always been sincere and honest with us. Not pushy or trying to see us more vechile than we need. The dealership is coustomer friendly and the service is great. Being able to have a car w Not pushy or trying to see us more vechile than we need. The dealership is coustomer friendly and the service is great. Being able to have a car while our vehile is being service was a major insentive to us going back to a Lexus vechile. Unfortunately the nearest Lexus dealership is in Philadelphia so its hard to get a price comparence on our vechile. This is our 4th vehicle purchased at this dealership. More
Mr. Franconi was very helpful. He explained all of our options and was very pleasant. When we picked up the car he took his time and explained everything to us. He took me to the car and explained every options and was very pleasant. When we picked up the car he took his time and explained everything to us. He took me to the car and explained everything to me. He even took his time in explaining the Blue tooth telpehone service which I would not have known how to do. I would recommend Mr. Franconi to my friends. This is the third vehicle that I purchased from Motorworld and I always received great service. More
Jeffrey came in early to coordinate the removal of a tow hitch from my old vehicle and instalation on the new vehicle. He went over the instruments on the new vehicle and went through all the paperwork and hitch from my old vehicle and instalation on the new vehicle. He went over the instruments on the new vehicle and went through all the paperwork and had me out the door in three hours. This was truly outstanding service. More
I had a fantastic experience with the salesperson and dealership during the purchase of my new Lexus. Jeff Evans made me fell comfortable throughout the whole sales process. He made sure if I had any q dealership during the purchase of my new Lexus. Jeff Evans made me fell comfortable throughout the whole sales process. He made sure if I had any questions during the process or in the future, or needed service down the road, I could call him at any time. I dealt with Jeff Evans in the past and will continue do so in the future. I highly recommend this dealership and Jeff Evans...Great Job and Thanks! More