MotorWorld Lexus

I felt like there was something major wrong with my 2000 Lexus RX300. I did have it checked at Independence Toyota in Hazleton. They suggested that I take it to a Lexus dealer. I have some friends who ar Lexus RX300. I did have it checked at Independence Toyota in Hazleton. They suggested that I take it to a Lexus dealer. I have some friends who are customers of Motorworld. After speaking with them about the service they receive at Motorworld, I decided to call your service department to make an appointment to have a diagnostic test done on my vehicle. When the outcome of the diagnostic test resulted in a very costly repair of my SUV and not wanting to invest a lot of money into a nine year old vehicle, I decided that I needed to purchase a new Lexus. I was very pleased with my vehicle and the great service I had with it over the last nine years. Walking around your showroom I met your salesman Jim Swearer. He was very informative and personable in our business dealing. I felt that Jim gave me a fair trade in value on my vehicle. He did a good job of explaining all of the options on the new RX350. He explained to me that when it comes time to service my car someone would come to my house, pick up my vehicle and leave me a loaner car. He also explained that if I chose to bring the car in for servicing there was shuttle service to Mohegan Sun, the Wyoming Valley Mall or the Shops at Montage. Living in Freeland I feel that Motorworld is in a convenient location and I like the choices I have when it comes time to bring my vehicle in for servicing. I also want to say that I found your service deparment representatives to also be very pleasant. More

This is my second time dealing with this dealership and salesperson. The first experience lead to the second and I hope many more. The salesperson knows how to establish a relationship. He follows through salesperson. The first experience lead to the second and I hope many more. The salesperson knows how to establish a relationship. He follows through and goes the extra mile to make you satisfied. More

Jan made the buying experience a "win-win" process for me. He answered all my questions and let me test drive my new 2008 RX250 without interfering with the overall test, therefore letting me hear and se me. He answered all my questions and let me test drive my new 2008 RX250 without interfering with the overall test, therefore letting me hear and sense the drive. He was recommended by my brother-in-law, and I will forever believe my brother-in law from now on. More

Thanks to Jan for his kindness and patience while we tried to decide which vehicle was best suited to us, as we test drove several different cars and SUVs. Jan was professional, informative, and always tried to decide which vehicle was best suited to us, as we test drove several different cars and SUVs. Jan was professional, informative, and always willing to help. We are very pleased with our Motorworld experience. More

Our buying experience at MotorWorld Lexus in Wilkes-Barre, PA exceeded our expectations of excellence in service before, during, and following the sale process. We reside in North Carolina and o Wilkes-Barre, PA exceeded our expectations of excellence in service before, during, and following the sale process. We reside in North Carolina and on vacation in N.E. Pennsylvania and interested in the purchase of a new Lexus RX 350 AWD. Relatives living in this area of PA recommended we consider MotorWorld. Not knowing if MotorWorld could help us with handling out-of state sales tax & registration on a new car purchase, I went on-line to the MotorWorld web-site and made contact with the Lexus sales team via e-mail. Nadia Kovaleski, Internet Sales Mgr. responded quickly, and explained MotorWorld has done business with many out-of-state customers and would be glad to set up an appointment so we could see their facility, Lexus RX 350 inventory, and learn more about how they can help us. We agreed and on-site we meet Jim Partington, Sales Manager and Jim Swearer, Sales & Leasing Consultant, both of whom made us feel very welcome and at ease. We did decide to buy our new Lexus from MotorWorld and a large portion of our decision was based on the very pleasant, attentive, friendly, and down to earth interaction we experienced. Finalizing the sale with Tom Casey, Financial Manager, was a pleasant relaxed experience. We would highly recommend MotorWorld Lexus to anyone, they truly go the extra mile for their customers. Frank McElhinney More

We recently purchased 2 new Lexus from MotorWorld. My family has now purhased five Lexus from Motorworld over the past 15 years and all of the vehicles have been problem free and are still on the road to family has now purhased five Lexus from Motorworld over the past 15 years and all of the vehicles have been problem free and are still on the road today. This buying experience was a pleasure and the pricing was competitive. Our salesman, Jeff Evans, was extraordinarily helpful and eagerly resolved matters that arose during the clunker trade-in process (an old Ford...). Motorworld and Jeff Evans deserve the high ratings given above because they work hard to make the purchase experience as easy as possible. Also, Motorworld earns praise for having a good service department; the customer service from the service department makes you want to deal with Motorworld in the future as the car's owner. More

I could not ask for better service. My car is a dream and the people that worked with me were supurb. I will send everybody to Motorworld. The people there thought of everything to make my day special. They the people that worked with me were supurb. I will send everybody to Motorworld. The people there thought of everything to make my day special. They helped to completely empty my car out to loading everything in my new car. Thanks to all who were a part of my day. Sincerely, Jean Peterson More

Carlo is a credit to his profession and would recommend anyone to visit with him. He's the man! He worked with me and was patient with me as I insisted on the kind of vehicle I wanted. He keep me in touch anyone to visit with him. He's the man! He worked with me and was patient with me as I insisted on the kind of vehicle I wanted. He keep me in touch with vehicles as they were expected to arrive and I am very happy that I met Carlo. More

Aldo and Mile One made the purchase of my new 2010 RX350 very easy. Of course it is easy when you are selling a Lexus. My new car is even better than my last one. One negative comment. Your computer system very easy. Of course it is easy when you are selling a Lexus. My new car is even better than my last one. One negative comment. Your computer system has all of our corredspondence addressed to Stuart and Stuart Solomon. In addition we are receiveing everything in duplicate. Please correct. Thanks again. Michele & Stuart Solomon More

I came on a looking spree, having others lined up to view in southern Pa. The customer service here was so outstanding, saleperson knowledgeable, friendly, and more than convincing, that I bought and took my in southern Pa. The customer service here was so outstanding, saleperson knowledgeable, friendly, and more than convincing, that I bought and took my vehicle home with me. Lexus was so accommendating in having it ready to go with no previous notice. I contacted my son, who had viewed and lined up autos with southern dealers. He was very impressed with the cost of the car, and advised me that it was far better than what he was given. All and all, great experience. natalie roffey More