MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 468 reviews
I could not ask for better service. My car is a dream and the people that worked with me were supurb. I will send everybody to Motorworld. The people there thought of everything to make my day special. They the people that worked with me were supurb. I will send everybody to Motorworld. The people there thought of everything to make my day special. They helped to completely empty my car out to loading everything in my new car. Thanks to all who were a part of my day. Sincerely, Jean Peterson More
Carlo is a credit to his profession and would recommend anyone to visit with him. He's the man! He worked with me and was patient with me as I insisted on the kind of vehicle I wanted. He keep me in touch anyone to visit with him. He's the man! He worked with me and was patient with me as I insisted on the kind of vehicle I wanted. He keep me in touch with vehicles as they were expected to arrive and I am very happy that I met Carlo. More
Aldo and Mile One made the purchase of my new 2010 RX350 very easy. Of course it is easy when you are selling a Lexus. My new car is even better than my last one. One negative comment. Your computer system very easy. Of course it is easy when you are selling a Lexus. My new car is even better than my last one. One negative comment. Your computer system has all of our corredspondence addressed to Stuart and Stuart Solomon. In addition we are receiveing everything in duplicate. Please correct. Thanks again. Michele & Stuart Solomon More
I came on a looking spree, having others lined up to view in southern Pa. The customer service here was so outstanding, saleperson knowledgeable, friendly, and more than convincing, that I bought and took my in southern Pa. The customer service here was so outstanding, saleperson knowledgeable, friendly, and more than convincing, that I bought and took my vehicle home with me. Lexus was so accommendating in having it ready to go with no previous notice. I contacted my son, who had viewed and lined up autos with southern dealers. He was very impressed with the cost of the car, and advised me that it was far better than what he was given. All and all, great experience. natalie roffey More
This is the fourth Lexus that I have purchased at Motorworld dealing with Walter Roberts. He has always been very helpful and knowledgeable when I have met with him regarding my car choices. Always a Motorworld dealing with Walter Roberts. He has always been very helpful and knowledgeable when I have met with him regarding my car choices. Always adaptable to my schedule and prompt with appointments. I really think the fact that I have been dealing with Motorworld and Walter for probably the last 20 years speaks of the high regard and satisfaction that I have for both. More
If integrity, excellence and dedication are what you looking for in a dealership, Motorworld is the answer. We traveled from NYC and our deal was agreed upon over the phone and email. Jeffrey Evans, our looking for in a dealership, Motorworld is the answer. We traveled from NYC and our deal was agreed upon over the phone and email. Jeffrey Evans, our salesman was knowledgeable, friendly and helpful. We closed the deal in about an hour and I was told I could call anytime if I needed help. Even though I traveled well over 200 miles it was definitely worth it. I am 100 percent satisfied! More
Jan was just great- no pressure just accomodating your needs and speed to close. He is very knowledgeable, nothing was too much trouble and boy does he know his prodcut. Even after the sale Jan was always needs and speed to close. He is very knowledgeable, nothing was too much trouble and boy does he know his prodcut. Even after the sale Jan was always avaiable to help. Rick Osick the Lexus Manager was also vaiable and went out his way to try to meet any objections. It is a professional operation and Jan is a odel of professionalism. More
This place is awesome! We would have never thought we would be saying this about a car dealership, but our experience here was the most stress-free and pleasant transaction one could ask for. After horr would be saying this about a car dealership, but our experience here was the most stress-free and pleasant transaction one could ask for. After horrendous dealings with dealerships in NJ/NY, we decided to look outside our area (NJ). We corresponded w/ Maribeth from the internet sales and spoke w/ one of the salesmen, Jeff. We sealed the deal over the phone and decided to trek the 2.5 hours to PA. We were definitely hesitant due to our other dealings with the other dealers. However, once we arrived all our worries were laid to ease. Jeffrey is truly the utmost professional. He answered every question we had; he was very thorough and considerate. Not once did we feel like we were being scammed or cheated. Believe it or not, these guys were honest, straightforward and very efficient. They were very accommodating to all our needs. Thomas, the financial manager, was also very pleasant and made the paperwork a breeze. We never would have thought that we would get such a great deal on a car coupled with this great service. Thanks so much Jeffrey, Thomas, Maribeth and everyone at Motorworld. We will definitely do business again and we'll tell everyone that the drive is well worth the service. These guys are definitely the epitome of intergrity. Thanks again!!!! M and L mpw215@nyu.edu More
Walter is an excellent salesman. Courteous, knowledgeable, and honest. Although I have had numerous Cadillacs, because of the ride (suspension)I was looking for he convinced me to go with Lexu knowledgeable, and honest. Although I have had numerous Cadillacs, because of the ride (suspension)I was looking for he convinced me to go with Lexus. He was right. Walter has been my salesperson for several years and I know he would not give me a bum steer. The Financial Manager, whose name I cannot think of at the moment was very helpfull in preparing and providing the lease paper work. Very short wait and quickly handled. Explained in detail everything I was signing. More
My thanks to Jeffrey Evans for the exceptional service given to us as we purchased our first Lexus. Jeff was patient, working with us for most of the day, and thorough in helping us find the right vehicl given to us as we purchased our first Lexus. Jeff was patient, working with us for most of the day, and thorough in helping us find the right vehicle for our family. Jeff was sensitive to our financial budget and worked diligently to see our needs were met. Thank you, Jeff, for working with us, Lexus is fortunate to have you to represent them. More