MotorWorld Lexus

Very pleasant experience for the purchase of our Lexus. Jim was attentive, pleasant, informative, interactive and professional, overall, a very good experience for us. Your Financial person/for all signat Jim was attentive, pleasant, informative, interactive and professional, overall, a very good experience for us. Your Financial person/for all signatures, title work, transfer - very pleasant (his name escapes me right now - Madison's Dad) explained everything fully, again, a very pleasant and professional experience. Both people were very open, explained everything and left the door open for any future questions. We would recommend Lexus/MotorWorld to anyone we could. Your employees should be commended for a very satisfactory sales process. More

Traded in my trusty 10 year old RX300 for a RX450h - what an awesome vehicle! Just wanted to test drive the RX450h - I knew I wanted it after 5 minutes. Dealt with Jeff Evans - great person - not your typic an awesome vehicle! Just wanted to test drive the RX450h - I knew I wanted it after 5 minutes. Dealt with Jeff Evans - great person - not your typical car sales person. Personable and just wanted to satisfy my needs. Showed a genuine interest. Fully explained my options, gave me a very fair price including the trade and I drove away very happy in my new RX450h. No hassles - told him I had an hour to get the deal done due to a prior engagement - he apologized that we were 6 minutes over. I don't know of many dealerships that once you test drove the vehicle and made your deal, you could walk away with the car in 66 minutes! This is probably around our 12th car purchased from MotorWorld - and we'll continue to keep coming back because the service has always been a very pleasurable experience. If you want a Lexus - make sure you ask for Jeff Evans!!!! More

My wife and I felt very comfortable with Jeff Evans. He did not seem like a typical "pushy" car salesman. He was patient while my wife and I waffled over which model to select, seemed genuinely interested did not seem like a typical "pushy" car salesman. He was patient while my wife and I waffled over which model to select, seemed genuinely interested in finding a car for my wife and me that met our needs and budget, and was at all times very professional. It was probably the most pleasant car buying experience that I have ever had. More

excellent sales person. Mr. Jack Butcher was very helpful. Very satified with my purchase of new Lexus RX 350!. Jack took me to toyaota and honda showroom to compare my other choices of car. I even t helpful. Very satified with my purchase of new Lexus RX 350!. Jack took me to toyaota and honda showroom to compare my other choices of car. I even test drive toyota SUV. This was my third purchase of Lexus from your dealership.All the purchase was done thru Mr. Butcher. More

I felt like there was something major wrong with my 2000 Lexus RX300. I did have it checked at Independence Toyota in Hazleton. They suggested that I take it to a Lexus dealer. I have some friends who ar Lexus RX300. I did have it checked at Independence Toyota in Hazleton. They suggested that I take it to a Lexus dealer. I have some friends who are customers of Motorworld. After speaking with them about the service they receive at Motorworld, I decided to call your service department to make an appointment to have a diagnostic test done on my vehicle. When the outcome of the diagnostic test resulted in a very costly repair of my SUV and not wanting to invest a lot of money into a nine year old vehicle, I decided that I needed to purchase a new Lexus. I was very pleased with my vehicle and the great service I had with it over the last nine years. Walking around your showroom I met your salesman Jim Swearer. He was very informative and personable in our business dealing. I felt that Jim gave me a fair trade in value on my vehicle. He did a good job of explaining all of the options on the new RX350. He explained to me that when it comes time to service my car someone would come to my house, pick up my vehicle and leave me a loaner car. He also explained that if I chose to bring the car in for servicing there was shuttle service to Mohegan Sun, the Wyoming Valley Mall or the Shops at Montage. Living in Freeland I feel that Motorworld is in a convenient location and I like the choices I have when it comes time to bring my vehicle in for servicing. I also want to say that I found your service deparment representatives to also be very pleasant. More

This is my second time dealing with this dealership and salesperson. The first experience lead to the second and I hope many more. The salesperson knows how to establish a relationship. He follows through salesperson. The first experience lead to the second and I hope many more. The salesperson knows how to establish a relationship. He follows through and goes the extra mile to make you satisfied. More

Thanks to Jan for his kindness and patience while we tried to decide which vehicle was best suited to us, as we test drove several different cars and SUVs. Jan was professional, informative, and always tried to decide which vehicle was best suited to us, as we test drove several different cars and SUVs. Jan was professional, informative, and always willing to help. We are very pleased with our Motorworld experience. More

Jan made the buying experience a "win-win" process for me. He answered all my questions and let me test drive my new 2008 RX250 without interfering with the overall test, therefore letting me hear and se me. He answered all my questions and let me test drive my new 2008 RX250 without interfering with the overall test, therefore letting me hear and sense the drive. He was recommended by my brother-in-law, and I will forever believe my brother-in law from now on. More

Our buying experience at MotorWorld Lexus in Wilkes-Barre, PA exceeded our expectations of excellence in service before, during, and following the sale process. We reside in North Carolina and o Wilkes-Barre, PA exceeded our expectations of excellence in service before, during, and following the sale process. We reside in North Carolina and on vacation in N.E. Pennsylvania and interested in the purchase of a new Lexus RX 350 AWD. Relatives living in this area of PA recommended we consider MotorWorld. Not knowing if MotorWorld could help us with handling out-of state sales tax & registration on a new car purchase, I went on-line to the MotorWorld web-site and made contact with the Lexus sales team via e-mail. Nadia Kovaleski, Internet Sales Mgr. responded quickly, and explained MotorWorld has done business with many out-of-state customers and would be glad to set up an appointment so we could see their facility, Lexus RX 350 inventory, and learn more about how they can help us. We agreed and on-site we meet Jim Partington, Sales Manager and Jim Swearer, Sales & Leasing Consultant, both of whom made us feel very welcome and at ease. We did decide to buy our new Lexus from MotorWorld and a large portion of our decision was based on the very pleasant, attentive, friendly, and down to earth interaction we experienced. Finalizing the sale with Tom Casey, Financial Manager, was a pleasant relaxed experience. We would highly recommend MotorWorld Lexus to anyone, they truly go the extra mile for their customers. Frank McElhinney More

We recently purchased 2 new Lexus from MotorWorld. My family has now purhased five Lexus from Motorworld over the past 15 years and all of the vehicles have been problem free and are still on the road to family has now purhased five Lexus from Motorworld over the past 15 years and all of the vehicles have been problem free and are still on the road today. This buying experience was a pleasure and the pricing was competitive. Our salesman, Jeff Evans, was extraordinarily helpful and eagerly resolved matters that arose during the clunker trade-in process (an old Ford...). Motorworld and Jeff Evans deserve the high ratings given above because they work hard to make the purchase experience as easy as possible. Also, Motorworld earns praise for having a good service department; the customer service from the service department makes you want to deal with Motorworld in the future as the car's owner. More