
MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We are former Motorworld customers and will continue to be. Jan Intoccia was great to work with, no pressures and a comfortable environment.We will absolutely refer our friends and family to buy their next be. Jan Intoccia was great to work with, no pressures and a comfortable environment.We will absolutely refer our friends and family to buy their next new or used vehicle at MotorWorld.See you at our next purchase. More
My wife and I owned a 2006 Jeep GC Limited and were looking to purchase a 2010 RX350 at a reasonable price. We looked at three other Lexus dealerships & after working with MotorWorld's Nadia Kovaleski looking to purchase a 2010 RX350 at a reasonable price. We looked at three other Lexus dealerships & after working with MotorWorld's Nadia Kovaleski & Carlo Roccograndi we decided to trade our Jeep & purchase a beautiful red 2010 Lexus RX350 from MotorWorld. We found both Nadia & Carlo to be very cooperative, courteous, and knowledgeable in discussing the new Lexus RX350. Before, durning, & after Carlo explained the Lexus warranty & the many features/options/functions of the RX350. Carlo even set-up button #1 to open our garage door. I'm sure MotorWorld is proud to have someone like Carlo working on their Lexus team. We were very pleased with are overall experience with the MotorWorld Team & will recommend friends looking for a new car to MotorWorld. More
My husband and I owned a 2007 Lexus RX350 and we were considering upgrading to a 2010 RX350. We had been looking at prices and vehicles at a dealership while we were out of town. Upon returning home, w considering upgrading to a 2010 RX350. We had been looking at prices and vehicles at a dealership while we were out of town. Upon returning home, we decided to visit Motorworld and Carlo Roccograndi, coming from the recommendation of my father-in-law. We found Carlo Roccograndi to be very cooperative, courteous, prompt, and knowledgeable in discussing the new Lexus and our trade. He brings a ton of experience and thorough knowledge about anything Lexus-and if there is something he didn't know, he finds the answer asap. He made what is usually an uneasy task of buying a vehicle seem very straightforward and fair. He adequately explained our warranty and all functions of our new car. We were very pleased overall including our time in the finance department with Tom Casey. We plan on using Carlo again when it is time for my husband to upgrade his car. More
Our experience at Motor World and with Messrs. Roccograndi, Partington and Casey was excellent. It was an enjoyable experience in negotiating and purchasing our Lexus RX 350. The review of the c Roccograndi, Partington and Casey was excellent. It was an enjoyable experience in negotiating and purchasing our Lexus RX 350. The review of the complete vehicle when we picked it up was exceptional. The friendliness and efficiency of the three gentlemen gave us the distinct impression all of them enjoyed what they do as representatives of Motor World and the Lexus brand. More
This was the easiest car buying experience ever. No high pressure sales. It was very relaxing and Carlo Roccograndi was a pleasure to deal with. I will absolutely make him and motorworld my salesman and dea pressure sales. It was very relaxing and Carlo Roccograndi was a pleasure to deal with. I will absolutely make him and motorworld my salesman and dealership in my future auto purchases. Thanks Carlo. John More
I am probably what some people may call a car "conasuer". I am probably what some people may call a car "conasuer". Since the day I turned 16 and purchased my first car, I have purchased a new one almost ev I am probably what some people may call a car "conasuer". Since the day I turned 16 and purchased my first car, I have purchased a new one almost every year to two years to the present time. I have been around the block and dealt with alot of dealerships and none can even come close to compare with the wonderful service that I and my husband experienced at Lexus. From the moment we walked in the door we were greeted with nothing but kindness and never were made to feel uncomfortable or the pressure to buy. Not like we have felt in the past at other dealerships. The gentleman that we met and became are sale rep. was Carlo Roccogrande. He was an absolute joy to deal with and in my opinon goes above and beyond. He made us feel like our time was valuable and that we were important. There was no sale "games" ( what I like to call when you are there for hours when numbers are being thrown back and fourth). We were given right from the start the best deal on our trade-in and on the 2010 GS350 I was looking to purchase. I really can not say enough about this man, he truely goes out of his way to see that customers at Lexus are completely satisified. I can say without a doubt that dealing with everyone on the Lexus team was pleasurable, and when that time comes around from me to trade-in again I will be bringing my business back to Lexus MotorWorld and paying Carlo a visit! More
It was a pleasure to purchase our 2010 Lexus RX 350 from you. Back in 2005 we purchased a new Acura TSX from you and have been pleased with service, staff etc...this is the reason we came back. Jan, Jim, you. Back in 2005 we purchased a new Acura TSX from you and have been pleased with service, staff etc...this is the reason we came back. Jan, Jim, Tom, and Nadia K. can only be rated as the "best of the best" for your dealership. Nadia was really prompt in contracting us, since our inquiry was via internet. Thank you to all...it was a pleasure to purchase another car from you, and we know we will be enjoying our new Lexus for many happy miles....we would always recommend your dealership to others......Sincerely....Karen and John Duda More
I was greeted courteously. Sales rep was very knowledgeable about the vehicle.I test drove the car on roads I was comfortable with and did not feel pressured to buy. The dealer offered a fair pri knowledgeable about the vehicle.I test drove the car on roads I was comfortable with and did not feel pressured to buy. The dealer offered a fair price for the vehicle I drove. I was pleased with the overall experience and would use this dealer and sales rep again. More
This is the 4th Lexus we have owned. The second one from this dealership. Jim was very helpful. We knew which Lexus we wanted before we arrived at the dealership. I think a chance to review some of the " this dealership. Jim was very helpful. We knew which Lexus we wanted before we arrived at the dealership. I think a chance to review some of the "Product Presentation Guide" would have been helpful. The 2007 Lexus had a touch screen for the Navigation/XM radio system, and the Bluetooth. Also the Lexus Enform wasn't really explained. A buyer can't ask questions if one doesn't know the operation of the systems. I just found the CD Guide by chance in the glove box. Jim did get back to me on a couple of questions. He helped us set up my phone for bluetooth, but I had to refer to manual and CD to put in numbers..........before I just used the touch screen. Perhaps someone other then a salesperson could have offer a CD tutorial session. Thank you, Martha M. Gandy More
After searching the net for more than 6 weeks, I found a great deal on a 2006 Lexus RX400h at Motorworld Lexus in Wilkes-Barre, PA via CARS.COM. They offered this Lexus certified pre-owned car at a great p great deal on a 2006 Lexus RX400h at Motorworld Lexus in Wilkes-Barre, PA via CARS.COM. They offered this Lexus certified pre-owned car at a great price, and nearly $8000 less than the exact same car at 2 local Baltimore area Lexus dealers. The internet manager was a breeze to work with, and guaranteed that the posted price was the actual price of the car. They were willing to hold it for me for 6 days with a CC deposit. I could not have been more pleased with the service I received from my salesman, Carlo Roccograndi, as well as from the Finance Manager, Tom Casey. Each of these folks made the transaction quick and easy, and well worth the 3 hour drive to get this car. I only wish I had found them sooner. More