MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 462 reviews
Overall I was very pleased with my new Lexus purchase. As for the price rating....I've never purchased a car in my life that I didn't feel the price could have been a little better. Especially the price that for the price rating....I've never purchased a car in my life that I didn't feel the price could have been a little better. Especially the price that was offered for my trade-in. Maybe I'm not 100% realistic but it didn't stop me from buying the new one, did it! More
Jack and the staff at Lexus Motorworld are all top notch. They will do whatever it takes to make the best deal and create a win-win situation. This is our 4th Lexus we have purchased from this dealership and They will do whatever it takes to make the best deal and create a win-win situation. This is our 4th Lexus we have purchased from this dealership and we have not been disappointed! On a personal note, Jack makes the whole experience very pleasant and painless. He is very knowledgable about the vehicles and takes a personal interest in the customer. More
I am brand loyal to the Lexus product line, strictly purchase Lexus vehicles and always have a positve buying experience with Motorworld. This was my first purchase with Jeffrey Evans, but by far the b purchase Lexus vehicles and always have a positve buying experience with Motorworld. This was my first purchase with Jeffrey Evans, but by far the best vehicle purchase experience ever. Jeff can count on me for repeat business! More
Lexus/Motorworld customer since 1998, have seen a lot of people come and go. Very Particular customer always ordering Factory Orders. Funny, living between NJ and Wilkes-barre and knowing NJ is more c people come and go. Very Particular customer always ordering Factory Orders. Funny, living between NJ and Wilkes-barre and knowing NJ is more convenience, but end-up in Motorworld. Mr. Swearer is a very Atentive person and been one of the Originals that still remains, he has been my salesman since 2003. He knows how particular I'm but his TEAM let him down on this last order that was placed in June '09 and just recently received, but even with this MAJOR MISSHAP I still graded Mr. Swearer high. More
Very pleasant experience for the purchase of our Lexus. Jim was attentive, pleasant, informative, interactive and professional, overall, a very good experience for us. Your Financial person/for all signat Jim was attentive, pleasant, informative, interactive and professional, overall, a very good experience for us. Your Financial person/for all signatures, title work, transfer - very pleasant (his name escapes me right now - Madison's Dad) explained everything fully, again, a very pleasant and professional experience. Both people were very open, explained everything and left the door open for any future questions. We would recommend Lexus/MotorWorld to anyone we could. Your employees should be commended for a very satisfactory sales process. More
Traded in my trusty 10 year old RX300 for a RX450h - what an awesome vehicle! Just wanted to test drive the RX450h - I knew I wanted it after 5 minutes. Dealt with Jeff Evans - great person - not your typic an awesome vehicle! Just wanted to test drive the RX450h - I knew I wanted it after 5 minutes. Dealt with Jeff Evans - great person - not your typical car sales person. Personable and just wanted to satisfy my needs. Showed a genuine interest. Fully explained my options, gave me a very fair price including the trade and I drove away very happy in my new RX450h. No hassles - told him I had an hour to get the deal done due to a prior engagement - he apologized that we were 6 minutes over. I don't know of many dealerships that once you test drove the vehicle and made your deal, you could walk away with the car in 66 minutes! This is probably around our 12th car purchased from MotorWorld - and we'll continue to keep coming back because the service has always been a very pleasurable experience. If you want a Lexus - make sure you ask for Jeff Evans!!!! More
My wife and I felt very comfortable with Jeff Evans. He did not seem like a typical "pushy" car salesman. He was patient while my wife and I waffled over which model to select, seemed genuinely interested did not seem like a typical "pushy" car salesman. He was patient while my wife and I waffled over which model to select, seemed genuinely interested in finding a car for my wife and me that met our needs and budget, and was at all times very professional. It was probably the most pleasant car buying experience that I have ever had. More
excellent sales person. Mr. Jack Butcher was very helpful. Very satified with my purchase of new Lexus RX 350!. Jack took me to toyaota and honda showroom to compare my other choices of car. I even t helpful. Very satified with my purchase of new Lexus RX 350!. Jack took me to toyaota and honda showroom to compare my other choices of car. I even test drive toyota SUV. This was my third purchase of Lexus from your dealership.All the purchase was done thru Mr. Butcher. More
I felt like there was something major wrong with my 2000 Lexus RX300. I did have it checked at Independence Toyota in Hazleton. They suggested that I take it to a Lexus dealer. I have some friends who ar Lexus RX300. I did have it checked at Independence Toyota in Hazleton. They suggested that I take it to a Lexus dealer. I have some friends who are customers of Motorworld. After speaking with them about the service they receive at Motorworld, I decided to call your service department to make an appointment to have a diagnostic test done on my vehicle. When the outcome of the diagnostic test resulted in a very costly repair of my SUV and not wanting to invest a lot of money into a nine year old vehicle, I decided that I needed to purchase a new Lexus. I was very pleased with my vehicle and the great service I had with it over the last nine years. Walking around your showroom I met your salesman Jim Swearer. He was very informative and personable in our business dealing. I felt that Jim gave me a fair trade in value on my vehicle. He did a good job of explaining all of the options on the new RX350. He explained to me that when it comes time to service my car someone would come to my house, pick up my vehicle and leave me a loaner car. He also explained that if I chose to bring the car in for servicing there was shuttle service to Mohegan Sun, the Wyoming Valley Mall or the Shops at Montage. Living in Freeland I feel that Motorworld is in a convenient location and I like the choices I have when it comes time to bring my vehicle in for servicing. I also want to say that I found your service deparment representatives to also be very pleasant. More
This is my second time dealing with this dealership and salesperson. The first experience lead to the second and I hope many more. The salesperson knows how to establish a relationship. He follows through salesperson. The first experience lead to the second and I hope many more. The salesperson knows how to establish a relationship. He follows through and goes the extra mile to make you satisfied. More