MotorWorld Lexus

I enjoyed working with sales rep Jack Butcher. He is a true professional and knows all about the Lexus vehicles. He did take the time to take as for a ride and explain all the features on the Lexus Rx350. true professional and knows all about the Lexus vehicles. He did take the time to take as for a ride and explain all the features on the Lexus Rx350.After I made the purchase he demonstrate how all accessories work. Jack is very friendly, very sincere & has great character. I feel good about buying my new Lexus from Motor world because of the great service I received. I will recommend Motor World to friends of mine because I know they will get good service. I look forward in having my new Lexus serviced at Motor World because they know how to treat their customers.I can see they have a well oiled machine- Great sales, great service, Friendly people & well organized. Thanx, Gray Bossi Jr. More

Aldo was great, not aggressive, extremely patient and friendly. I was unsure of this purchase at first and actually drove the vehicle on 3 seperate occasions, Aldo was not pushy and understood that this friendly. I was unsure of this purchase at first and actually drove the vehicle on 3 seperate occasions, Aldo was not pushy and understood that this was a difficult decision for me. Kathy Kotch More

We were interested in replacing our 2002 Lexus RX300. Carlo was very helpful. He described all the features of the 2011 lexus RX 350. We were very impressed with the vehicle. The actual purchase purchase Carlo was very helpful. He described all the features of the 2011 lexus RX 350. We were very impressed with the vehicle. The actual purchase purchase went very smoothly. He went over all the features in the vehicle and was very helpful with the paperwork. More

When we entered MotorWorld we were immediately greeted by Nadia, she was very pleasant and cheerful and connected us with James Swearer our salesman. Jim is extremely knowledgeable and helped us understand Nadia, she was very pleasant and cheerful and connected us with James Swearer our salesman. Jim is extremely knowledgeable and helped us understand the options available to us. He is a pleasant man and answered all our questions with respect and (we felt) with honesty.He made buying our new Lexus Hybred 250h a pleasure. He even allowed us to take his own car for a test drive! We will seek him out the next time we need a new car. More

We have owned several Lexus cars/suv's and we are very excited about our newest purchase, an LX 460. We have dealt with Aldo Franconi in the past, and as always he was professional, friendly, attentive, excited about our newest purchase, an LX 460. We have dealt with Aldo Franconi in the past, and as always he was professional, friendly, attentive, and patient. He took time to review all of the great features on our new car, and wanted to be sure we felt comfortable understanding them before we drove off! He has made follow-up calls to offer more time to review anything we may have missed....we look forward to ealing with him in the future. More

I was very pleased with the customer service of all employees that were part of my purchase. The salesman, Peter who works in Mercedes was very knowledgeable of all vehicles we initially test drove. employees that were part of my purchase. The salesman, Peter who works in Mercedes was very knowledgeable of all vehicles we initially test drove. After several drives we decided on the Lexus. The sales manager, Jim and finance manager, Tom worked diligently with Peter to allow us to take our new Lexus home that evening. Considering it was New Year's Eve around 3:45 that was impressive. The dealership closed at 5 p.m. but all three were still there with us making sure we completed the deal. The customer service went so above and beyond, I told Peter and Jim how I loved the Lexus to Remember commercial with the red bow and how I wanted a picture for my facebook with a big red bow on my new Lexus. Both were more than happy to take a bow off a vehicle in the showroom and put it on my Lexus and then take pictures of it with my husband and I in front of the car. This of course was after the store technically closed. I can't say enough about the treatment we received from the salesman Peter and the two other gentlemen in the Lexus department. More

This is my 2nd Lexus RX 350 vehicle. I have leased both from Carlo Roccograndi. He is a joy to work with. I like both the service and sales departments. Carlo was a pleasure to deal with both times I came from Carlo Roccograndi. He is a joy to work with. I like both the service and sales departments. Carlo was a pleasure to deal with both times I came to MotorWorld. He even came in on his day off for my car pickup date. Thanks so much Carlo. More

Carlo was a pleasure to work with. Before deciding on a vehicle, I returned on three occasions to test drive the car. Each time I was there, Carlo took the time to explain all of the car's details. He wa vehicle, I returned on three occasions to test drive the car. Each time I was there, Carlo took the time to explain all of the car's details. He was extremely patient and answered all of my many questions. When I finally decided to buy the car, Carlo was again very helpful, friendly, patient, and knowledgeable. The day we picked our car up, Carlo seemed just as excited as we were. He went over every detail with us and watched with a smile as we drove away in our new car. From start to finish it was a pleasure to do business with someone like Carlo. I highly recommend him as a salesman to anyone looking to purchase or lease a new or used vehicle from Motorworld. More

Mr. Butcher made my car buying experience a very pleasant one. He was very knowledgeable and thoroughly explained everything about the vehicle we purchased. We entered the dealership and were treated extre one. He was very knowledgeable and thoroughly explained everything about the vehicle we purchased. We entered the dealership and were treated extremely well from start to finish in making this purchase. More

I would highly recommend Motorworld Lexus and Jack Butcher. I recently purchased a 2011 RX450h from Jack and my experience was superb. Best price, smooth transaction and outstanding professional servi Butcher. I recently purchased a 2011 RX450h from Jack and my experience was superb. Best price, smooth transaction and outstanding professional service from Jack and the Motorworld staff. Truly a first class dealership. I would highly recommend Jack and Motorworld for your next vehicle purchase. More