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MotorWorld Lexus

Wilkes-Barre, PA

4.8
462 Reviews
Offering Pennsylvania drivers an extensive selection of new Lexus models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 462 reviews

March 02, 2024

Derek was super helpful and knowledgeable. Very patient and articulate. Helped me setup my 2021 Lexus GX 460. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

MotorWorld Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Lexus. We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2023

Joel Newell has continually gone above and beyond to make sure we are satisfied. He is very concerned if there is a problem and solves it quickly and accurately with utmost professionalism. He is an asse More

by heidi33
Recommend Dealer
Yes
Employees Worked With
Joel Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

MotorWorld Lexus responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing MotorWorld Lexus as your first choice for service!

October 27, 2023

This is a not incentivized review (unlike the others), Jonathan takes advantage of his customers. He is cocky, unwilling to meet the customer at their price point, and is unethical. Do NOT go here, it is More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Gamble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember the new employees name but he was excellent. Jonathan is absolutely terrible.
Oct 27, 2023 -

MotorWorld Lexus responded

We appreciate your feedback about MotorWorld Lexus and are sorry to hear you were disappointed after your visit to our Sales Department. We ask that you please contact our Customer Compliance Manager, Shelley Puzzetti, at 570.820.6962 or Spuzzetti@MotorWorldGroup.com to discuss your experience and so she can address your concerns. Thank you.

August 20, 2023

Josh is extremely knowledgeable about the vehicle we bought. Josh is a very good salesman and did an outstanding job. More

by steig166
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Rudin
Aug 23, 2023 -

MotorWorld Lexus responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2023

I can't say enough about the service I have received from John Gamble. Having literally called 25 plus Lexus dealerships, John went above and beyond to help me with my situation and finding the right car for More

by Zuhair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

MotorWorld Lexus responded

Hi Zuhair, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2023

Big shout-out to Jonathan Gamble, for going above and beyond to find the perfect car for me! I am beyond thrilled with my new ride, and it wouldn't have been possible without his expertise and dedication More

by LORNAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

MotorWorld Lexus responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

July 05, 2023

$500. 00 deposit never applied to sale and can’t get a confirmation of receipt. Dealership did a great job. Someone backed out of the 23’ Nori green More

by mjmcggolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Atchue
Jul 09, 2023 -

MotorWorld Lexus responded

We appreciate your feedback about MotorWorld Lexus and take every review seriously. Our Sales Manager, Jim Partington, has been in contact with you regarding your experience and has sent you the correct receipt that shows that your $500 deposit was included in your purchase. If you have any additional questions, please contact Jim at 570.820.6864 or jpartington@motorworldgroup.com. Thank you.

May 07, 2023

Jim & Blaize were pleasant and honorable salesmen to deal with. They found the hybrid model and color we wanted in a timely manner. They also gave us a fare trade in value. More

by watr3colr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Partington, Blaize Austin
Jun 02, 2023 -

MotorWorld Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

April 26, 2023

Great experience with Motorworld Lexus. Thomas was great to deal with, and very knowledgeable. They made me a very fair offer on my trade and also a good price on my new car. More

by NIfkovits10
Recommend Dealer
Yes
Employees Worked With
Thomas Atchue
Jun 05, 2023 -

MotorWorld Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Lexus. We hope you continue to choose us for all your automotive needs! Take care!

April 08, 2023

Just purchased new the 2023 LX600 from Lexus Motorworld made this experience seamless and fun. Jan Intoccia was professional and went above and beyond for me to get the exact car I was looking for! Jan More

by dlivit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Intoccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

MotorWorld Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Lexus! We hope you continue to choose us for all your automotive needs! Take care!

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