MotorWorld Lexus

Carlo is very knowledgable about Lexus. We have been delaing with Carlo for about ten years. We have found him to be friendly and always accommodating. He returns our phone calls prmptly and always in delaing with Carlo for about ten years. We have found him to be friendly and always accommodating. He returns our phone calls prmptly and always in a courteous fashion. Carlo has become our go to Lexus guy and to quote him "we are a Lexus family". More

I was very pleased with the service, information, and updates I recieved from my salesman Carlo. My vehicle was delayed coming into port and Motorworld went above and beyond to find my exact vehicle from updates I recieved from my salesman Carlo. My vehicle was delayed coming into port and Motorworld went above and beyond to find my exact vehicle from another dealer so that I would have my vehicle on time. More

i have gotton 8 cars from this dealership and it was a pleasure each time. the staff is wonderful and very helpful. i love this dealership and always will.and this is my 3rd lexus they know what they are pleasure each time. the staff is wonderful and very helpful. i love this dealership and always will.and this is my 3rd lexus they know what they are talking about.they are smart about all they sell More

Just bought a new Lexus RX350. Salesman was outstanding. I'll let you know later about service after the sale. Haven't been back yet. But so far everything looks good. Very courteous, efficient, experie I'll let you know later about service after the sale. Haven't been back yet. But so far everything looks good. Very courteous, efficient, experienced sales person. You get a nice feeling walking into the Lexus showroom. Very helpful staff. More

I was very pleased with the way Carlo helped me to find the vehicle that suited my needs perfectly. The environment at MotorWorld was very pleasant and the staff exceptionally courteous, helpful, and info the vehicle that suited my needs perfectly. The environment at MotorWorld was very pleasant and the staff exceptionally courteous, helpful, and informative. Buing this Lexus was very stress free and enjoyable. I would highly recommend MotorWorld. More

The point of contact, e.g. Carlo Roccograndi, has always been very helpful and accomodating. He is not too aggressive and never tries to sell us something we dont want or need. He keeps us informed and is been very helpful and accomodating. He is not too aggressive and never tries to sell us something we dont want or need. He keeps us informed and is responsive. This is the 6th or 7th vehicle we leased or purcheased from this dealership and all have been with Mr. Roccograndi. More

My experience with this dealership and salesman started approximately six months before my actual purchase. I visited the dealer's lot in Sept-Oct. just to look at the various Lexus models - knowing full approximately six months before my actual purchase. I visited the dealer's lot in Sept-Oct. just to look at the various Lexus models - knowing full well I was not buying at that time. Mr. Roccograndi came out to greet me and I told him I was not buying, but looking. Carlo answered all my questions about the various Lexus models. We struck up other conversations as well such as health issues and golf. When I left the car lot and Mr. Roccograndi, I felt I had made a friend and told him if I should come back and buy a Lexus, I would ask for him to assist me. MotorWorld advertised on the internet - a low milage 2008 Lexus GS350 that meet my specs. When I visited the lot again to inquire about this car, I was meet by other courteous, friendly sales staff who asked me if they could help. I asked them if Mr. Roccograndi was working that day and they relpied that he was. I was told he was with another customer and he would be given the message that I was waiting for him. About 15 minutes later I did meet with Mr. Roccograndi and re-established our friendly rapport that we enjoyed in the fall. Again, Carlo answere all my questions and when we got down to "talking turkey" what ensued was probably the most satisfactory negotiation session that involved a large sum of money that I ever experienced. Carlo and the Sales Mgr. at Lexus MotorWorld deserve a lot of praise for their customer "bedside manner". I will never forget this experience. All I can say is WOW!!!! Immediately after the sale, Carlo explained all the gadgets on the car to me. He took nearly an hour to do so and this was all after his usual quitting time. (Hope Carlo's supper was kept warm by his wife.) I'm looking forward to talking to Carlo again about gettin XM satellite radio for my Lexus, and if anybody should ask me where I got my car, I'll tell them I got it from Carlo at MotorWorld Lexus and what a great experience it was. More

I always brought my 2006 IS 250 for service to Motor World. Andy (now with another division at Motor World) and Jilian and Ana and even the people working in the garage return calls promptly and answer World. Andy (now with another division at Motor World) and Jilian and Ana and even the people working in the garage return calls promptly and answer all questions. My father buys his Lexus cars and I wanted the same style and color and worked with Jan Intoccia to get my 2011 IS 250. Jan is very personable, knowledgeable and probably the best qualified to give instruction on all the new features. I was very happy with the whole experience and can't imagine driving anything but a Lexus. More

I have purchased many cars in the past, but have never experienced the kindness and courtious service I recevied. Mr. Pardington, went out of his way to make it possible for me to purchase the car that experienced the kindness and courtious service I recevied. Mr. Pardington, went out of his way to make it possible for me to purchase the car that I had wanted for over a year. I was treated like I was a family member. WONDERFUL! More

I would highly recommend this dealership. They have a wide selection of vehicles ranging from sedans to SUV's. The salesperson (Larry Crolick) that assisted me was from the Cadillac area but was knowled wide selection of vehicles ranging from sedans to SUV's. The salesperson (Larry Crolick) that assisted me was from the Cadillac area but was knowledgable about all vehicles within the dealership. He was extremely patient with me. Phone calls were returned in a timely manner. Information given to me was very accurate. Prices were also negotiable. After I finally made my decision and purchase, the salesmen spent a lot of time with me going over all the features on the vehicle prior to my leaving the dealership. More