MotorWorld Lexus

This is my second Lexus purchased @ MotorWorld. I have always been very satisfied with the service and sales people there. They are friendly and experienced. They answer all my questions no matter how ma always been very satisfied with the service and sales people there. They are friendly and experienced. They answer all my questions no matter how many times I ask. I do highly recommend MotorWorld to my friends. More

Sales persons were friendly, respectful, and responsive. Have dealt with this dealership previously and have always been treated extremely well. Service department has extended hours and is always on sched Have dealt with this dealership previously and have always been treated extremely well. Service department has extended hours and is always on schedule. More

Carlo was very patient with my indecision and was most gracious and attentive to our needs. He was also most accomodating when I was late for my appointment. gracious and attentive to our needs. He was also most accomodating when I was late for my appointment. More

EXCELLENT CUSTOMER SERVICE...KNOWLEDGE OF PRODUCT...PROFESSIONAL...MADE THE SALE VERY SMOOTH. ALDO YOU ARE A FABULOUS SALES PERSON, THIRD LEXUS I BOUGHT FROM YOU. THANK YOU PRODUCT...PROFESSIONAL...MADE THE SALE VERY SMOOTH. ALDO YOU ARE A FABULOUS SALES PERSON, THIRD LEXUS I BOUGHT FROM YOU. THANK YOU More

We are repeat customers.Jan is the BEST. He has total confidence, knows exactly what the customer wants, is smart and very kind. Has a wonderful memory and a Great sales ability to give you the very best confidence, knows exactly what the customer wants, is smart and very kind. Has a wonderful memory and a Great sales ability to give you the very best price he can . We love him, it's because of him we went back to Motor World to purchase another vehicle. Thanks again Jan !!!! More

Excellent experience buying my second Lexus from Motorworld/Carlo Roccograndi. Carlo is extremely knowledgeable about the Lexus line and was very helpful providing the information needed for me to Motorworld/Carlo Roccograndi. Carlo is extremely knowledgeable about the Lexus line and was very helpful providing the information needed for me to feel comfortable with my purchase decision. I highly recommend Carlo and Motorworld to anyone looking for a new car. More

THIS DEALERSHIP HAS A VERY FRIENDLY AND COURTEOUS STAFF AND NO OTHER DEALER COULD MATCH THE PRICE WE GOT ON THE SUV WE WANTED. THIS IS THE FOURTH NEW VEHICLE WE BOUGHT FROM THIS DEALERSHIP AND WILL CONTI AND NO OTHER DEALER COULD MATCH THE PRICE WE GOT ON THE SUV WE WANTED. THIS IS THE FOURTH NEW VEHICLE WE BOUGHT FROM THIS DEALERSHIP AND WILL CONTINUE TO PURCHASE OUR VEHICLES THERE. THANK YOU MOTORWORLD. More

We have been part of the Toyota/ Lexus family for year, all because of the great service and people who work and understand the needs to make it all work. Thank you MotorWorld all because of the great service and people who work and understand the needs to make it all work. Thank you MotorWorld More

We were thinking about a used Lexus. After reviewing the Motor World website (very easy to use), we decided to stop in to check interest rates. We were not planning to buy right away. Jack came up to us w Motor World website (very easy to use), we decided to stop in to check interest rates. We were not planning to buy right away. Jack came up to us with a genuine smile and offered to answer our questions. He showed us several used cars of the model we liked, and it turned out that Lexus was having a special promo with low interest rates. We took test drives in 2 different cars, and the second one had all the options we were interested in. Everything just clicked - the car, the price, the interest rate, and Jack all were amazing. He never pressured us, but kept telling us about Lexus quality and what we could expect from their dealership in terms of service. We were so impressed that it would have been silly NOT to buy a car that day. Even the finance guy was impressive - not like the slimy slick characters that often hold those positions. He seemed authentic and truly interested in our satisfaction with the whole transaction. After this experience, we may never buy a new car again. This was the most pleasant car-buying experience we have EVER had. More

I visited the showroom with the intention of only picking up a Lexus SUV brochure. I purchased my current car from MotorWorld so I knew I would be dealing with a trustworthy, customer-focused dealership. I h up a Lexus SUV brochure. I purchased my current car from MotorWorld so I knew I would be dealing with a trustworthy, customer-focused dealership. I had recently driven a new RX 450h purchased at MotorWorld by a friend and loved it! I've been shopping for an SUV for several months and had decided to purchase the RX 450h in April 2012. Upon my entering the showroom, Carlo was quick to leave his desk and greet me, retrieved the requested brochure, then asked how he could help me. He is very cordial, friendly, polite and was genuinely interested in helping me find a vehicle that would be a good fit for my family and lifestyle. We ended up test driving a certified pre-owned RX 400h and I was thrilled with its performance as well as Carlos's knowledge of the vehicle. I could tell he had really listened to me because in the demo he touched on every key point of importance to me: safety features, road noise, comfort during lengthy daily commutes and business travel, etc. And he was at no time pushy in the least; I at no time felt pressured to make an instant decision. Carlo was exceptional in his customer service skills and product knowledge, the car was a perfect fit for the family, and it was priced to sell. No haggling, no pressure, the best car sales experience ever ... Sold! More