MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I felt that the sales person treated us with respect and explained answers to our questions in lay-men terms. The end price fit our budget without a lot of haggling over the bottom line we were willing to p explained answers to our questions in lay-men terms. The end price fit our budget without a lot of haggling over the bottom line we were willing to pay. Doing the final paper work was less painful than expected and certainly appreciated. More
This is the second time I have delt with Jan Intoccia. He was very friendly and helpful in getting the car I wanted which was a Lexus RX350. This is the second RX350 I've owned. The service was exception He was very friendly and helpful in getting the car I wanted which was a Lexus RX350. This is the second RX350 I've owned. The service was exceptional. More
My wife and I highly recommend Carlo if yo are looking to have a pleasant experience in purchasing a vehicle. He is helpful and knowledgable and on those off occasions he doesn't have an answer, he'll get o have a pleasant experience in purchasing a vehicle. He is helpful and knowledgable and on those off occasions he doesn't have an answer, he'll get one quickly. He listens to what you -- as a customer- really want and doesn't try to force anything one you. He is gentleman and someone who exudes trust. More
Brandon was great to deal with he was patient and not pushy I had a great experience and recommend Brandon. Only thing I think motor world as a whole could do better; adopt a no haggle pricing tier so y pushy I had a great experience and recommend Brandon. Only thing I think motor world as a whole could do better; adopt a no haggle pricing tier so you don't have to keep asking how low can you go ! More
The salesman and dealership were very responsive, knowledgeable and pleasant. I expected a high quality experience from a Lexus dealer and they lived up to my expectations. knowledgeable and pleasant. I expected a high quality experience from a Lexus dealer and they lived up to my expectations. More
This is the second Lexus I have purchased from Jan. He is professional, courteous and honest. He also offered me the best pricing for the new vehicle and for my trade-in. I recommend him without hesitat is professional, courteous and honest. He also offered me the best pricing for the new vehicle and for my trade-in. I recommend him without hesitation. More
There are dealerships and there are DEALERSHIPS. MotorWorld sets the bar for providing the ultimate customer experience when looking to buy, lease or service a car. But if you visit MotorWorld and y MotorWorld sets the bar for providing the ultimate customer experience when looking to buy, lease or service a car. But if you visit MotorWorld and you like to shop around, be sure to make MotorWorld your final visit, because that is where you will be leaving with the brand new car of your dreams. My wife and myself experience is with Lexus MotorWorld. We are entering our 8th year with MotorWorld (4th with Lexus) and we continue to be amazed and appreciative of the level of personal attention given to ensure our comfort, happiness and overall satisfaction with our visit, whether a purchase or a service visit. We continue to receive dozens of offers from other dealers and clubs such as AAA, Sams Club, GEICO etc. suggesting that we change dealerships and salespersons, promising us the world. However, our experience with Jeffrey Evans, Rep & Tom Casey Finance have made it virtually impossible to ever even want to consider going anywhere else. They are that special! At MotorWorld you're treated like a family member VIP the minute you walk in the door, continues from when you drive away with your new car, and stays with you during your cars life cycle as you make the obvious choice to bring your cherished car to MotorWorld for service. Thank you Jeffrey Evans & Tom Casey for your supreme efforts on our behalf! Thank you Lexus for a fine lineup of vehicles and Thank You MotorWorld for making an otherwise difficult decision, an absolutely enjoyable experience. Yours truly, Richie & Soraya Montalvo More
Jan was great!!!!! Very knowledgeable friendly and Jan was great!!!!! Very knowledgeable friendly and genuinely enthusiastic. Went way out of his way to be helpful and expained all the great fea Jan was great!!!!! Very knowledgeable friendly and genuinely enthusiastic. Went way out of his way to be helpful and expained all the great features on our new car.We are extremly happy with the entire experience..will be back and will tell our friends about Jan. Thank you Tony More
Jim Swearer was most accomodating and we had worked with him before. Very professional and a credit to the Lexus brand and Motorworld Group. The prepped car was clean although slightly more attention needs him before. Very professional and a credit to the Lexus brand and Motorworld Group. The prepped car was clean although slightly more attention needs to be done to the inside windows, as they were streaked from the new car vinyl / leather off gases. It's just something small I noticed but all together, all of the staff we had encountered were top shelf! More
The salesman always worked for the benefit of the custormer to obtain the best and fair deal. I did not have to hassle. Was treated like a human being. custormer to obtain the best and fair deal. I did not have to hassle. Was treated like a human being. More