MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Jan was great!!!!! Very knowledgeable friendly and Jan was great!!!!! Very knowledgeable friendly and genuinely enthusiastic. Went way out of his way to be helpful and expained all the great fea Jan was great!!!!! Very knowledgeable friendly and genuinely enthusiastic. Went way out of his way to be helpful and expained all the great features on our new car.We are extremly happy with the entire experience..will be back and will tell our friends about Jan. Thank you Tony More
Jim Swearer was most accomodating and we had worked with him before. Very professional and a credit to the Lexus brand and Motorworld Group. The prepped car was clean although slightly more attention needs him before. Very professional and a credit to the Lexus brand and Motorworld Group. The prepped car was clean although slightly more attention needs to be done to the inside windows, as they were streaked from the new car vinyl / leather off gases. It's just something small I noticed but all together, all of the staff we had encountered were top shelf! More
The salesman always worked for the benefit of the custormer to obtain the best and fair deal. I did not have to hassle. Was treated like a human being. custormer to obtain the best and fair deal. I did not have to hassle. Was treated like a human being. More
This is my second Lexus purchased @ MotorWorld. I have always been very satisfied with the service and sales people there. They are friendly and experienced. They answer all my questions no matter how ma always been very satisfied with the service and sales people there. They are friendly and experienced. They answer all my questions no matter how many times I ask. I do highly recommend MotorWorld to my friends. More
Sales persons were friendly, respectful, and responsive. Have dealt with this dealership previously and have always been treated extremely well. Service department has extended hours and is always on sched Have dealt with this dealership previously and have always been treated extremely well. Service department has extended hours and is always on schedule. More
Carlo was very patient with my indecision and was most gracious and attentive to our needs. He was also most accomodating when I was late for my appointment. gracious and attentive to our needs. He was also most accomodating when I was late for my appointment. More
EXCELLENT CUSTOMER SERVICE...KNOWLEDGE OF PRODUCT...PROFESSIONAL...MADE THE SALE VERY SMOOTH. ALDO YOU ARE A FABULOUS SALES PERSON, THIRD LEXUS I BOUGHT FROM YOU. THANK YOU PRODUCT...PROFESSIONAL...MADE THE SALE VERY SMOOTH. ALDO YOU ARE A FABULOUS SALES PERSON, THIRD LEXUS I BOUGHT FROM YOU. THANK YOU More
Excellent experience buying my second Lexus from Motorworld/Carlo Roccograndi. Carlo is extremely knowledgeable about the Lexus line and was very helpful providing the information needed for me to Motorworld/Carlo Roccograndi. Carlo is extremely knowledgeable about the Lexus line and was very helpful providing the information needed for me to feel comfortable with my purchase decision. I highly recommend Carlo and Motorworld to anyone looking for a new car. More
We are repeat customers.Jan is the BEST. He has total confidence, knows exactly what the customer wants, is smart and very kind. Has a wonderful memory and a Great sales ability to give you the very best confidence, knows exactly what the customer wants, is smart and very kind. Has a wonderful memory and a Great sales ability to give you the very best price he can . We love him, it's because of him we went back to Motor World to purchase another vehicle. Thanks again Jan !!!! More
THIS DEALERSHIP HAS A VERY FRIENDLY AND COURTEOUS STAFF AND NO OTHER DEALER COULD MATCH THE PRICE WE GOT ON THE SUV WE WANTED. THIS IS THE FOURTH NEW VEHICLE WE BOUGHT FROM THIS DEALERSHIP AND WILL CONTI AND NO OTHER DEALER COULD MATCH THE PRICE WE GOT ON THE SUV WE WANTED. THIS IS THE FOURTH NEW VEHICLE WE BOUGHT FROM THIS DEALERSHIP AND WILL CONTINUE TO PURCHASE OUR VEHICLES THERE. THANK YOU MOTORWORLD. More