MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Carlo Roccograndi is an Excellent Sales person. He is knowledgeable, curtious and paitent. He goes above and beyond and does everything he can to make my buying experience relaxing and enjoyable. Which i knowledgeable, curtious and paitent. He goes above and beyond and does everything he can to make my buying experience relaxing and enjoyable. Which is why I return to Motorworld and Carlo every time I want a new vehicle. More
This was our first purchase at Motorworld, although it wasn't our first Lexus. We went into the showroom to look at a CT200H and immediately was approached by Carlo, who asked if we would like a brochure wasn't our first Lexus. We went into the showroom to look at a CT200H and immediately was approached by Carlo, who asked if we would like a brochure. No sales pressure at all. He gave us his business card. We thought about the car for about two weeks, called Carlo and set up an appointment, took a test drive, loved the car, and picked it up on March 10, 2012. All paperwork was ready upon our arrival. He was very organized, and after the paperwork was completed, he took us to the car, reviewed the controls, etc., which are a little bit different in a hybrid. He set up the Bluetooth for us and was happy to see that we were happy with our purchase. He was professional, courteous, and a true gentleman in every way. We will definitely ask for Carlo for any future purchases. More
Shane was great to work with and would not give up until we worked out the best deal possible! He made sure the added options were installed exactly as requested. He also reviewed in detail the owner's manu we worked out the best deal possible! He made sure the added options were installed exactly as requested. He also reviewed in detail the owner's manual to make sure all the features of the car were totally understood. More
We had a pleasant experience with everyone at the Dealership.Carlo went above and beyond giving us excellent service.This was our third new Lexus and I,m sure not our last. Dealership.Carlo went above and beyond giving us excellent service.This was our third new Lexus and I,m sure not our last. More
This review rating is solely based on my very positive experience with Carlo R. Carlo is experienced, pleasant, and very easy to speak with regarding any questions or concerns when buying a vehicle. His p experience with Carlo R. Carlo is experienced, pleasant, and very easy to speak with regarding any questions or concerns when buying a vehicle. His personalized style of providing me with a direct phone number was more than greatly appreciated minimizing the work in purchasing the car. I would highly recommend Carlo and I would purchase again from Motorworld with Carlos help. More
I have purchased two lexus autos this year and a total of 8 vehicles from motorworld and Jeff has always been available and helpful on any issue. On one purchase we had a bad transmission but jeff and Motorw 8 vehicles from motorworld and Jeff has always been available and helpful on any issue. On one purchase we had a bad transmission but jeff and Motorworld stepped up and fixed the problem providing our family with a comparable replacement. I strongly recommend Jeff to my friends and will be purchsing another vehicle in April. Thanks for all your assistance. More
My wife and I had a great experience working with Carlo R. He made sure we were taken care of like family! He made himself available beyond the initial sale. Everything was positive from the start. We will R. He made sure we were taken care of like family! He made himself available beyond the initial sale. Everything was positive from the start. We will purchase from you again! More
I have purchased a Lexus in the past, dealing with Jim Swearer. He was my choice for my recent purchase. My wife and I have purchased several cars from MotorWorld, and have always been pleased with th Swearer. He was my choice for my recent purchase. My wife and I have purchased several cars from MotorWorld, and have always been pleased with the professionalism we experienced. Lexus is a great car, I'm pleased with the CTh, and all my business with MotorWorld. Jim conducted a very fair and honest negotiation for the trade in and sale of my car. All in all, it was a very pleasant experience. More
Since early fall we have been looking to upgrade from our Toyota Camry. We had visited MotorWorld on several occasions and were looking at the 2012 Toyota Camry and owning a Lexus had always been on my "Buc Toyota Camry. We had visited MotorWorld on several occasions and were looking at the 2012 Toyota Camry and owning a Lexus had always been on my "Bucket List". We started with Certified then on to 2011 end-of-the year sales and then realized that it could be possible to begin our search for a 2012 Lexus ES 350. From the moment we walked through the doors and met Mr. Jack Butcher, we immediately knew we were in the best hands. My husband never plays the "pricing game" and the evening we called Jack and asked for the dealership's "BEST" out the door price, he got back to us in less than 10 mins. We asked the same of Lexus of Lehigh Valley and, after considering buying locally, the price was un-beatable. The best part was being with Mr. Butcher who knew just how to handle us and has incredible knowledge about the product he sells. When we went for delivery, we were offered many extra perks and the financial transition with Mr. Casey was smooth and comfortable. We are now the very proud owners of our Lexus and can scratch another thing off the "Bucket List". I hope this proves helpful to anyone considering MotorWorld for purchasing an automobile because we were treated like there was not another person in there at the time. We just cannot express what an entirely wonderful experience this has been. We hope to have many happy years with our vehicle and ALL the people behind this who made it possible. Stewart and Diane Waltermyer More
Great car buying experience. Carlo, Jim and Tom treated me with respect and consideration. No pressure and they seemed always willing to listen. I would highly recommend the dealership. me with respect and consideration. No pressure and they seemed always willing to listen. I would highly recommend the dealership. More