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MotorWorld Lexus

Wilkes-Barre, PA

4.8
462 Reviews
Offering Pennsylvania drivers an extensive selection of new Lexus models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 462 reviews

August 10, 2012

Your sales associate Carlo is a creit to your establishment and the name Lexus simply by his honesty and general demeanor. He clearly let us determine our time frame without the over agressive sa More

by helicopter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Roccograndi
Aug 16, 2012 -

MotorWorld Lexus responded

Hello helicopter, MotorWorld Lexus would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Carlo and the team! Thank you again for your review. http://www.facebook.com/MotorWorldLexus

July 13, 2012

Carlo is an excellent sales person. He went above and beyond to make my buying experience a pleasure. I highly recommend Carlo Roccograndi, I will purchase all of my vehicles through him and with Motorwo More

by tinaOlanich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Roccograndi
Jul 16, 2012 -

MotorWorld Lexus responded

Hello tinaOlanich, MotorWorld Lexus would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Carlo and the team! Thank you again for your review. http://www.facebook.com/MotorWorldLexus

June 20, 2012

I just want to say my experience at Motorworld Lexus was excellent. Upon arrival, I was greeted by Carlo, although I dropped by with no appointment, he made his best efforts to accommodate me with the Lex More

by leeslex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Roccograndi
Jul 03, 2012 -

MotorWorld Lexus responded

Thank you for your heartfelt response leeslex. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Carlo Roccograndi lead you to your new Lexus RX, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at MotorWorld Lexus. Thank you again leeslex and have a great day!

June 16, 2012

This is the second lexus purchase we have made at motorworld. We have had the pleasure of dealing with Carlo. He has made our second time even more pleasureable than the first! We have received absol More

by lexus lady
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Roccograndi
Jun 25, 2012 -

MotorWorld Lexus responded

Good afternoon Lexus Lady. In response to your review, I want to take the time to thank you for praising our dealership. MotorWorld Lexus works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Lexus Lady and have a great day!

June 13, 2012

The employees at MotorWorld Lexus are the reason why we purchased there. Carlo, Jim, & Tom are all very professional and made this transaction a pleasant one. More

by sbaroody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Roccograndi, Jim Partington, Thomas Casey
June 05, 2012

My wife and I have recently leased our fourth Lexus from My wife and I have recently leased our fourth Lexus from Motorworld.The Lexus is mainly driven by my wife.She loves the Lexus and would not have ano More

by eddiemazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Roccograndi, Jim Partington, Thomas Casey
Jun 12, 2012 -

MotorWorld Lexus responded

Hello eddiemazz@gmail.com, MotorWorld Lexus would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Carlo Roccogrand, Tom Casey, and Jim Partington and the team! Thank you again for your review.

May 30, 2012

I went with my mother to help her purchase a 2012 Lexus RX350 (since she's uncomfortable in high pressure sales situations). I crunched the numbers (financing, etc.) before going in order to make sure that More

by Millennian1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ekema-Agbaw, Thomas Casey , Jack Butcher
Jun 04, 2012 -

MotorWorld Lexus responded

Hi Millennian1, MotorWorld Lexus would like to congratulate you on your new 2012 Lexus RX350! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Lexus as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

May 05, 2012

CARLO ROCCOGRANDI WAS VERY HELPFUL IN DESCRIBING THE NEW CARLO ROCCOGRANDI WAS VERY HELPFUL IN DESCRIBING THE NEW LEXUS WE BOUGHT. HE ANSWERED ALL OUR QUESTIONS. WE WERE VERY SATISIFIED WITH HIS MANNER More

by PATRICIA BALDASSARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Roccograndi
May 25, 2012 -

MotorWorld Lexus responded

Hello Pat & Bob, MotorWorld Lexus would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Carlo and the team! Thank you again for your review.

April 26, 2012

Third Lexus bought here. Again an outstanding experience. Why would I ever go anywhere else? Everything moved very quickly and smoothly. Came in shopped, and was out in my new car in less than 3 hours More

by mortg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Roccograndi, Jim Partington
May 03, 2012 -

MotorWorld Lexus responded

Good afternoon Mortg. In response to your review, I want to take the time to thank you for praising our dealership. MotorWorld Lexus works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

April 13, 2012

I like dealership ,but I don't like the sales man Jan Intoccia ,he told me the car has rain sensor before I bought it .but turn out it doesn't have.when we call him back ,he said "I thought every Lexus h More

by Yyan33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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