MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great Customer Service I went to MotorWorld on a whim. I spoke with Andy Kane and he showed me cars that fit what I was looking for. He was always professional and kept ever I went to MotorWorld on a whim. I spoke with Andy Kane and he showed me cars that fit what I was looking for. He was always professional and kept everything fun for me without making me feel pressured to buy anything. He presented me with all of the options I had and went through everything in easy to understand terms. I would recommend Andy and the staff at MotorWorld to anyone looking to purchase a vehicle. More
Best dealership experience I want to thank Jack Butcher for his professionalism.He was kind,knowledgeable and very helpful with all my questions and demands.I highly recommend h I want to thank Jack Butcher for his professionalism.He was kind,knowledgeable and very helpful with all my questions and demands.I highly recommend him and will refer others.I couldn't be more satisfied. More
The sales experience with Travis was about as good as it gets. He was thorough throughout the internet inquiry process and contacted us when a vehicle he thought we would like became available. We are nev gets. He was thorough throughout the internet inquiry process and contacted us when a vehicle he thought we would like became available. We are never fully satisfied with the final price. But he was cooperative as we negotiated terms. More
We found Motor World on the internet and took a chance to visit them even though they were an hour and a half away from our home and there was another Lexus dealership 10 minutes from our place. Our sales visit them even though they were an hour and a half away from our home and there was another Lexus dealership 10 minutes from our place. Our sales person turned out to be Carlo. Throughout our car buying experience, Carlo made us feel at ease and made the entire process of buying a car a pleasure. In addition to that the entire staff who came in contact with us from management to the folks in the service area displayed nothing but the best professionalism. We bought the Lexus HS250H (in mid December) and are very happy with it. To rectify a minor issue the service desk at Motor World went above and beyond our expectations. My wife and I are happily recommending Motor World and Carlo (as their initial point of contact) to all family and friends. Thank You Motor World and Carlo for the best car buying experience we have ever had. Exceptional!!!! More
Carlo Roccograndi is the main reason that I continue to return to Motorworld to purchase my Lexus vehicles. He is very helpful and knowlegable and goes the extra mile to make my experience as smooth and pl return to Motorworld to purchase my Lexus vehicles. He is very helpful and knowlegable and goes the extra mile to make my experience as smooth and pleasent as possible. I have sent many friends to Carlo and they were very happy they dealt with him also. Motorworld is very lucky to have such a proficent and experienced salesman. Thanks Carlo! More
Carlo was wonderful to work with!! He was so kind and helpful and made my first experience buying a Lexus great, I absolutely will recommend him to others!!! helpful and made my first experience buying a Lexus great, I absolutely will recommend him to others!!! More
I JUST PURCHASED MY THIRD ES350 FROM CARLO ROCCOGRANDI. CARLO IS ALWAYS PLEASANT AND HELPFUL. HE IS VERY INFORMATIVE ABOUT THE CARS. HE SPENT AS MUCH TIME AS NECESSARY WITH ME. I WILL SEE CARLO AGAIN WH CARLO IS ALWAYS PLEASANT AND HELPFUL. HE IS VERY INFORMATIVE ABOUT THE CARS. HE SPENT AS MUCH TIME AS NECESSARY WITH ME. I WILL SEE CARLO AGAIN WHEN ITS TIME FOR ANOTHER CAR. ALSO, THE MANAGER, JIM, WAS GREAT TO DO BUSINESS WITH AND MAKE THE CLOSING DEAL. "THANKS " TO MOTORWORLD LEXUS. More
I just purchased my third ES350 from Carlo Rocograndi. Carlo is a gentleman and it is always a pleasure to work with him. He is very helpful and informative. He is generous with his time. I got the car e Carlo is a gentleman and it is always a pleasure to work with him. He is very helpful and informative. He is generous with his time. I got the car exactly as I wanted it. Also the manager ,Jim, was very cooperative negotiating the price. When it's time for another Lexus I will return to Carlo. More
My wife and I recently bought a Lexus Rx 350, we have to say we've been buying vehicles for 40 yrs. and Carlo was the BEST SALESPERSON we ever dealt with. Carlo treated us like family, he was friendly, cour say we've been buying vehicles for 40 yrs. and Carlo was the BEST SALESPERSON we ever dealt with. Carlo treated us like family, he was friendly, courteous and honest, he answered every question we had and went out of his way to make sure we were satisfied customers. After the purchase Carlo and his Tech person Derek explained the vehicle to us, as we were not familiar with all the features and Derek set up the Bluetooth, answered all of our questions and we never felt rushed. We wish the world had more people in it like Carlo. Motor World you are truly lucky to have him on your staff. More
Great sales experience.Found the exact car we were looking for , negotiated a great price and delivered it in one week. We'll buy there again. It was a pleasure working with Carlo. looking for , negotiated a great price and delivered it in one week. We'll buy there again. It was a pleasure working with Carlo. More