MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Professionalism and Excellence I met Jack Butcher over 10 years ago and bought my first Lexus. Jack has been a great help in his knowledge of Lexus cars and services. He is extrem I met Jack Butcher over 10 years ago and bought my first Lexus. Jack has been a great help in his knowledge of Lexus cars and services. He is extremely trustworthy and takes the anxiety out of car-buying. I would and have recommended Jack and MotorWorld to many friends and relatives. Thank you Mr. Butcher. More
Aldo! Aldo Franconi was helpful and knowledgeable and worked hard to make the sale. I've been working with him for my past 3 leases....two thumbs up for hi Aldo Franconi was helpful and knowledgeable and worked hard to make the sale. I've been working with him for my past 3 leases....two thumbs up for him. Jennifer Stalica, the finance manager was also a pleasure to work with. thanks to both of you! More
The Standard Of Excellence!! THANK'S From Mike Bauman Motorworld Lexus ,and Jack Butcher our salesman was nothing short of excellent. I cannot say enough about {Jack Butcher}. I honestly believe that jack Motorworld Lexus ,and Jack Butcher our salesman was nothing short of excellent. I cannot say enough about {Jack Butcher}. I honestly believe that jack would have patiently showed us every single model and not only highlight all of there options and differences, but also take us out and feel there differences.I must say for a salesman to go to that extreme with no pressure to buy is a rare find. MOTORWORLD LEXUS is the standard of excellence we all hope to find !! THANK YOU SO MUCH! ps This is our 4th lexus from MOTORWORLD More
Great customer Service Motor world Lexus and our salesman Aldo Franconia were nothing but the best. Aldo took the time to explain every last detail of the car and sale, eve Motor world Lexus and our salesman Aldo Franconia were nothing but the best. Aldo took the time to explain every last detail of the car and sale, even though we just stopped in and did not have an appt. Great guy! This is the third Lexus I purchased from Aldo and Mototworld and it certainly won't be my last. Kevin and Lisa Y More
Aldo kept my wife and I in constant contact as we waited for our new Lexus to come in. He went over all the paperwork in a professional manner and spent a good deal of time going over the entire vehicle wi for our new Lexus to come in. He went over all the paperwork in a professional manner and spent a good deal of time going over the entire vehicle with both of us before we left. He was very knowledgeable on the new hybred vehicle and explained the operation of various accessories to us and helped set up several. It was a pleasure to work with someone as pleasant and professional as Aldo, and the entire staff @ Autoworld. Chuck & Doris Leach More
Had an issue but it was resolved Had an issue but through the concerted effort of the sales staff, the problem was resolved to my satisfaction. The dealer was able to intercede with Had an issue but through the concerted effort of the sales staff, the problem was resolved to my satisfaction. The dealer was able to intercede with Lexus Corporate to solve my problem. More
Excellent experience!!!!! This was our first experience purchasing a Lexus. We have owned BMW's for the past 7 years, but my wife fell in love with the Lexus. From the first This was our first experience purchasing a Lexus. We have owned BMW's for the past 7 years, but my wife fell in love with the Lexus. From the first step through the door we were treated amazing. We had the pleasure of dealing with Jack Butcher. Jack was such a pleasure to deal with and answered all of my questions. I did have a lot, because I knew nothing about Lexus vehicles. After spending an hour or so test driving and getting educated on Lexus vehicles, my wife was hooked. Jack along with the sales manager, Jim were great throughout the entire process. Very Professional.. Cant wait to purchased my next vehicle. More
Fantastic Experience! What a fantastic car buying experience I had at Motor World! I found their website on the internet, looked at some car options, responded and made an What a fantastic car buying experience I had at Motor World! I found their website on the internet, looked at some car options, responded and made an appointment. We first met Jim, the manager , and after explaining what our wishes and needs, he introduced us to Jan Intoccia, a sales consultant. Jan made me feel extremely comfortable , and suggested a Lexus GS 350, We then looked at the car, took a drive, and he was extremely thorough in explaining all the car had to offer. I never dreamed that I would ever own a Lexus, but he showed us that it was indeed a car for us. The entire trade in process was certainly to our liking. Totally PROFESSIONAL! I will always use this company and Jan in my future years! Furthermore, this car is the REAL DEAL! The drive is so smooth , and luxury plus! The technology is unbelievable and easy to use . I could not be happier ! Sincerely, Ron Kanaskie, Riverside, PA. More
Excellence thru and thru I started looking for a Gently Used Lexus LS 460 about a month ago and low and behold, I spotted the car I thought was right on the Motor World websit I started looking for a Gently Used Lexus LS 460 about a month ago and low and behold, I spotted the car I thought was right on the Motor World website. I made an appointment to see and test drive the car. When I first arrived at the Dealership I was taken to see the Sales Manager who promptly and courteously introduced me to Joe Wascavage, my Lexus Specialist. Joe took the time to explain all there was to explain about the nameplate and the car in particular to the point that I actually had very few questions for him after our test drive. Joe worked with me in getting the best possible deal on the vehicle, went over the benefits of the Motor World Lexus family and other advantages to dealing with a large volume, yet extremely professional dealership. I would give Motor World, Joe Wascavage and Jennifer the highest possible marks for professionalism, product knowledge, ease of dealing with and value to me, the Customer. More
A Happy Customer My whole experience at MotorWorld was very exceptional. I especially want to thank Aldo Franconi; his professionalism and sensitivity to the custome My whole experience at MotorWorld was very exceptional. I especially want to thank Aldo Franconi; his professionalism and sensitivity to the customer's needs was second to none. He explained all options, answered my questions, and gave a thorough orientation re: the vehicle's technology and operation. I did not feel the high pressure sales tactics one would expect in the car buying experience, which was quite a relief! More