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MotorWorld Lexus

Wilkes-Barre, PA

4.8
464 Reviews
Offering Pennsylvania drivers an extensive selection of new Lexus models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 464 reviews

March 29, 2016

Professionalism and Excellence I met Jack Butcher over 10 years ago and bought my first Lexus. Jack has been a great help in his knowledge of Lexus cars and services. He is extrem More

by Yurmo44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Butcher
Apr 07, 2016 -

MotorWorld Lexus responded

Hello, MotorWorld Lexus would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Jack and the team! Thank you again for your review.

March 14, 2016

Aldo! Aldo Franconi was helpful and knowledgeable and worked hard to make the sale. I've been working with him for my past 3 leases....two thumbs up for hi More

by larryh
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Stalica
Apr 07, 2016 -

MotorWorld Lexus responded

Thank you for taking the time to review us! MotorWorld Lexus strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback!

March 03, 2016

The Standard Of Excellence!! THANK'S From Mike Bauman Motorworld Lexus ,and Jack Butcher our salesman was nothing short of excellent. I cannot say enough about {Jack Butcher}. I honestly believe that jack More

by mikebo6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
special thanks to lexus Sales manager And all the lexus team, Jack Butcher
Mar 08, 2016 -

MotorWorld Lexus responded

Good afternoon Mike. In response to your review, I want to take the time to thank you for praising our dealership. MotorWorld Lexus works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Mike and have a great day!

February 25, 2016

Great customer Service Motor world Lexus and our salesman Aldo Franconia were nothing but the best. Aldo took the time to explain every last detail of the car and sale, eve More

by Anaroo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2016 -

MotorWorld Lexus responded

Greetings Anaroo! Thank you for stopping by MotorWorld Lexus. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

February 10, 2016

Aldo kept my wife and I in constant contact as we waited for our new Lexus to come in. He went over all the paperwork in a professional manner and spent a good deal of time going over the entire vehicle wi More

by chuckleach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi
Mar 08, 2016 -

MotorWorld Lexus responded

Hello, MotorWorld Lexus would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Aldo and the team! Thank you again for your review.

January 26, 2016

Had an issue but it was resolved Had an issue but through the concerted effort of the sales staff, the problem was resolved to my satisfaction. The dealer was able to intercede with More

by serviceoriented
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
Mar 08, 2016 -

MotorWorld Lexus responded

Greetings! Thank you for stopping by MotorWorld Lexus. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

January 07, 2016

Excellent experience!!!!! This was our first experience purchasing a Lexus. We have owned BMW's for the past 7 years, but my wife fell in love with the Lexus. From the first More

by k9flip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Stalica, Jim Swearer, Jack Butcher
Mar 08, 2016 -

MotorWorld Lexus responded

Hello, MotorWorld Lexus would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Jack, Jennifer, Jim and the team! Thank you again for your review

December 10, 2015

Fantastic Experience! What a fantastic car buying experience I had at Motor World! I found their website on the internet, looked at some car options, responded and made an More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 08, 2016 -

MotorWorld Lexus responded

Greetings Ron! Thank you for stopping by MotorWorld Lexus. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

October 23, 2015

Excellence thru and thru I started looking for a Gently Used Lexus LS 460 about a month ago and low and behold, I spotted the car I thought was right on the Motor World websit More

by Micho1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wascavage, Jennifer
Oct 26, 2015 -

MotorWorld Lexus responded

Micho1951 - Thank you for your encouraging review of MotorWorld Lexus. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, and have a great day.

May 08, 2015

A Happy Customer My whole experience at MotorWorld was very exceptional. I especially want to thank Aldo Franconi; his professionalism and sensitivity to the custome More

by lexusgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2015 -

MotorWorld Lexus responded

Lexusgirl, thank you for your complimentary feedback of MotorWorld Lexus. We genuinely appreciate your business and thorough review. Customer service is what we do best! Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us! www.facebook.com/MotorWorldLexus

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