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MotorWorld Lexus

Wilkes-Barre, PA

4.8
464 Reviews
Offering Pennsylvania drivers an extensive selection of new Lexus models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 464 reviews

December 08, 2017

Excellent long term experience I recently traded a 2013 Lexus ES for a 2018 Lexus ES. My salesman was Aldo Franconi. Excellent experience. Aldo was very courteous, informative, plea More

by Guido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Standarowski
Dec 10, 2017 -

MotorWorld Lexus responded

Guido, thank you so much for your high rating and for sharing these details with us. We were happy to leave you so pleased. Until the next time we meet, take care!

November 14, 2017

Best service ever given when buying a vehicle Absolute best customer service I have ever received when looking for a vehicle. Knowledgeable, friendly and accommodating in every aspect of the car b More

by Rico1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Coslett
Jan 30, 2018 -

MotorWorld Lexus responded

Hello Rico! Thank you for stopping in at MotorWorld Lexus and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider MotorWorld Lexus for all of your vehicle needs, as we would love to work with you again soon!

November 10, 2017

Great Service Service department is excellent and very helpful. They were honest about what needed to be done and didn’t try to push any unnecessary service. More

by LP11917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Jan 23, 2018 -

MotorWorld Lexus responded

Greetings! Thank you for stopping by MotorWorld Lexus. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 08, 2017

My Lexus Experience I love my new Lexus. I was well taken care of by very knowledgeable staff. I will return to buy my next one in a few yrs More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldon Whah
Jan 23, 2018 -

MotorWorld Lexus responded

Hello Amy! Thank you for stopping in at MotorWorld Lexus and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon!

October 26, 2017

New car purchase Purchased a new Lexus 350 es from Motorworld recently. Had the pleasure of dealing with Aldo Franconia. He was extremely knowledgeable and very friend More

by Jd41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Crocket
Dec 27, 2017 -

MotorWorld Lexus responded

Hi JD - MotorWorld Lexus would like to congratulate you on your new Lexus 350! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again JD and have a great day.

October 11, 2017

FABULOUS NEW CAR BUYING EXPERIENCE! Aldo Franconi and Bill Crocket, today was the best new car purchase I have ever experienced!! Aldo and Bill are honest, kind/courteous,experienced an More

by KBNemeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crockett and Will Peck
Nov 07, 2017 -

MotorWorld Lexus responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at MotorWorld Lexus, and we will make sure to share these kind words with Aldo Franconi, Bill Crocket and our team! Let us know if you need anything in the future, and thanks again!

June 30, 2017

Exemplary Service - Beyond Satisfied! As repeat customers of MotorWorld Lexus, we wanted to work with Aldo again - and boy, were we glad we did. He continues to be a shining star in custom More

by J & P
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crockett
April 26, 2017

One of the BEST buying experiences! My wife and I had the pleasure of working with Aldo at Motorworld Lexus for our most recent Lexus purchase. This was by far the easiest car purchase w More

by Lexus#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crockett
Jun 19, 2017 -

MotorWorld Lexus responded

Good morning! MotorWorld Lexus is delighted to hear that your car buying experience was a memorable one! We are also pleased that Aldo was able to assist you with your new Lexus purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

April 12, 2017

Enjoyable Car Shopping I've never been a fan of car shopping, but working with Aldo at MotorWorld Lexus made the experience enjoyable. He is knowledgeable about the Lexus c More

by Des
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

MotorWorld Lexus responded

Des, thank you for your complimentary feedback of MotorWorld Lexus. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

April 04, 2017

Aldo is Awesome Aldo offers a no-pressure, no-stress, extremely friendly car buying experience...and he always sends you a newsletter to stay informed on the newest L More

by Jerry and Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2017 -

MotorWorld Lexus responded

Thank you both for taking the time to send us a positive review. We love that you had a memorable experience here at MotorWorld Lexus and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

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