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MotorWorld Lexus
Wilkes-Barre, PA
470 Reviews
Offering Pennsylvania drivers an extensive selection of new Lexus models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 470 reviews
July 22, 2020
Great Car Purchase Experience We recently purchased a new Lexus RX350, our Sales and Delivery Specialist was Jonathan Gamble. He is professional, courteous, friendly, patient, an We recently purchased a new Lexus RX350, our Sales and Delivery Specialist was Jonathan Gamble. He is professional, courteous, friendly, patient, and very knowledgeable. He answered all of our questions and took the time to go over all the options and features available. Jonathan and sales manager Jim Partington were a pleasure to deal with. We would recommend asking for both of them if you are interested in a Lexus. More
by Debbie
July 15, 2020
I’ve purchased a few vehicles from Motorworld Lexus and I am 120% satisfied. Jim, the sales department, and the service department has always taken great care of myself and my family. I recommend Motorworld am 120% satisfied. Jim, the sales department, and the service department has always taken great care of myself and my family. I recommend Motorworld to everyone! A+++++ #UpperEchelon 🙌🔥🙌 More
by UpperEchelon
Employees Worked With
Other Employees :
Jim Partington, William Crockett
July 03, 2020
What a red carpet treatment. Mark and the service team are the definition of customer service. They excel with over delivering. Just ask them and you will receive. are the definition of customer service. They excel with over delivering. Just ask them and you will receive. More
by Glhatcon@aol.com
June 30, 2020
First Lexus Purchase I was very pleased with my sales person Israel Tavarez. He was very friendly and most helpful. He was able to get all our questions answered. The I was very pleased with my sales person Israel Tavarez. He was very friendly and most helpful. He was able to get all our questions answered. The technology liaison Derek was very helpful. More
by Robbin P.
Employees Worked With
Derek - Technology Liaison, William Crockett, Israel Tavarez
June 29, 2020
Had a problem with VSC, Trac off and check engine lights coming on. The Rep in the service department was efficient, friendly and caring. She explained everything is simple terms I could understand, what coming on. The Rep in the service department was efficient, friendly and caring. She explained everything is simple terms I could understand, what she did and if that didn't work what the next step would be and what the cost would be as well. She gave me her card with her number so I could get in touch with her if need be. Totally pleasant experience. I highly recommend them. More
by tkfan.babs
Employees Worked With
Marisa Kovaly
June 24, 2020
Great experience overall. Smooth process with my trade and very happy with my new Lexus! John was great to work with, even shipped items left in my old car very quickly. and very happy with my new Lexus! John was great to work with, even shipped items left in my old car very quickly. More
by masulliv5
Employees Worked With
June 24, 2020
Totally pleasant experience. Everything went as expected with minimal hassle. Johnathan was very helpful, even with seating up the basic electronics in the SUV. I would easily recommend him to any of my fri with minimal hassle. Johnathan was very helpful, even with seating up the basic electronics in the SUV. I would easily recommend him to any of my friends interested in a Lexus purchase. A friend of mine also purchased a Lexus vehicle at the same time I did. So, Johnathan manage to do 2 sales at the same time. 👍 More
by Klem307
June 20, 2020
Just picked up my 3rd Lexus (2020 GX with red leather interior..stunning!)from MotorWorld. Bernice our sales rep. was amazing as usual. From the manager Jim, Bill in F&I, and Derek the technology special interior..stunning!)from MotorWorld. Bernice our sales rep. was amazing as usual. From the manager Jim, Bill in F&I, and Derek the technology specialist at Lexus, everyone was amazing. Great service, excellent experience as always. More
by FP
Employees Worked With
Bernice Brezinski , Jim Partington, William Crockett
June 10, 2020
Jonathan Gamble helped my parents' lease a new 2020 Lexus ES. Jonathan was very knowledgeable. I highly recommend Jonathan as a salesman if you are looking to purchase or lease a new Lexus ES. Jonathan was very knowledgeable. I highly recommend Jonathan as a salesman if you are looking to purchase or lease a new Lexus More
by hwanfamily
Employees Worked With
May 13, 2020
Best car buying experience to date! I live in New York. I purchased a new 2019 RX 350 F Sport from Jan. It was the best car buying experience I’ve had to date, and I’ve purchased multip I live in New York. I purchased a new 2019 RX 350 F Sport from Jan. It was the best car buying experience I’ve had to date, and I’ve purchased multiple high end cars. This was a no contact point of sale due to COVID~19. The sale was smooth & efficient. I left the dealership feeling valued and extremely happy with my purchase. I will 100% make the 4 hour drive to MotorWorld for my next purchase. A+++++ Thanks again Jan. More
by Suzanne W
Employees Worked With
