MotorWorld Chrysler Dodge Jeep - Service Center

She is so rude and the way she comes off is so disrespectful. Wouldn’t come here again and choose her for sure. disrespectful. Wouldn’t come here again and choose her for sure. More

I can’t even give it a one star 3ring circus had an appointment received text confirming appt. I arrived at service dept they stated I did not have appt. I showed them my text confirming appt. They sta appointment received text confirming appt. I arrived at service dept they stated I did not have appt. I showed them my text confirming appt. They stated I didn’t have an appt. I stated I didn’t text this to my self it’s from motorworld the service dept. instructed me to drive my vehicle to collision and body I drive down there and they rudely asked me what am I doing down her only authorized personal are permitted to drive down here I explained they stated I didn’t have an appt. and they didn’t have time to drive my vehicle down because they at service don’t have time I again showed my text message confirming my appt. James spent one hour looking over my hinge corrosion and stated I needed 6 new hinges and go back to service to schedule and paperwork for warranty I asked James to please call the service dept to let them know I will be going there again I arrive there they stated I don’t have an appt. 3 hours again 3 hours there and Crystal set appt in my present approx. 3 days previous in service appt and everyone states no appt. If you clowns can’t make an appt. No way can you perform a repair You can’t even be rated you are the worst by far you suck!!! Big time More

Mackayla is a very intelligent sweet person. We drove from New York to P.A to shop around for a vehicle. Mackayla not only showed us around but knew exactly what we needed. I was impressed how l We drove from New York to P.A to shop around for a vehicle. Mackayla not only showed us around but knew exactly what we needed. I was impressed how l she answered all of our inquire, friendly, professional and how she accomandate our needs. I would definitely refer people to come down and let Mackayla take care of the people. Thank you for all your hard work and making our dream come true by purchasing a Grand Cherokee. Best experience ever. From a new client that was extremely happy Mr Monte More

I must say. .. I have heard many horror stories about the service department at Motorworld and based on my experience with my brand new Jeep (not even purchased t .. I have heard many horror stories about the service department at Motorworld and based on my experience with my brand new Jeep (not even purchased there) and my 2013 Jeep with the radio issue I would say that they are just stories. I have nothing but greatness to pass on about my experiences thus far. Janell was very informative every step of the way. Love the service! More

I brought my Jeep in for a computer issue, then an alighnment. I was taken care of promptly and courteously. Rachel is really down to earth and is a pleasure to talk to, even on other topics (I caught alighnment. I was taken care of promptly and courteously. Rachel is really down to earth and is a pleasure to talk to, even on other topics (I caught her on a quick break while I was waiting for my vehicle). She knows the ins and outs of her job well, and it's very easy to communicate with her by text or calling if I have any questions about anything at all! Also kept me up to speed as the work was in progress. Morgan also assisted while Rachel was out for a few days, no one missed a beat. This is what I'd expect from a good car dealer. I am glad I chose to buy my new Jeep from them... More

Very professional, was honest with me on all the questions I had. They made sure I was satisfied with my purchase before leaving the dealership. Called a few days later to make sure I still liked my questions I had. They made sure I was satisfied with my purchase before leaving the dealership. Called a few days later to make sure I still liked my purchase. More

Dennis was great to work with. And the service was done quickly and efficiently. Would recommend. And the service was done quickly and efficiently. Would recommend. More

My service manager was polite, courteous and very professional. All service managers should be trained by this individual. professional. All service managers should be trained by this individual. More

I really appreciated the help that I received from Crystal Hillard (Tuesday, June 28, 2022). She explained everything to me and went out of her way to check into my "car care service plan." She was th Crystal Hillard (Tuesday, June 28, 2022). She explained everything to me and went out of her way to check into my "car care service plan." She was the first person to do this. In addition, she was kind and thoughtful which is not something you consistently find at businesses these days. I will definitely return to this service department because of Crystal Hillard. More

Recently had a warranty situation with 2 of my 2018 Jeeps. My concerns and problems were addressed by Crystal, and Morgan at Jeep Service and by Kevin and Joe at the Motor World Auto Body shop!!! Tha Jeeps. My concerns and problems were addressed by Crystal, and Morgan at Jeep Service and by Kevin and Joe at the Motor World Auto Body shop!!! Thank you!!!!!! More